Traveling from NJ to Oregon with my son, his truck broke down and was towed to Hansons. They…read morequickly fixed his problem, charged us a fair price, and sent us on our way. They turned a stressful situation into a minor inconvenience. The people there were really nice, can't thank them enough!

After two calls I brought my pick up over as was told they'd get right after it, after driving by 3…read more& 4 days later it was still sitting in a gravel lot. Frustrated I attempted to contact them to just take it back after no calls returned I left for a trip. I had asked them to change oil and investigate and engine noise and contact me about it, they never called. After multiple calls and 12 days I finally got ahold of them to find out it was torn apart and hadn't been put back together, said I'm done I'll come get it. Put it back together I come to get it and it cost me $500 to run a compression test and they never changed my oil. Instead they sent me home with it not even touching the dipstick. So after all that I drove my previously clean truck home covered in gravel from a gravel road test? First time last time

Like the previous reviewer, we also worked with Scott, and he was excellent!…read more From the moment we called in, his customer service was fantastic. He remembered my dad from a sale almost 20 years ago. When we went to test drive the car, he was there, answering any questions we had, showing us how things worked, encouraging us to go on a long drive, etc. When it came to buying the car, he did everything he could to work with us. Since I'm in Wisconsin, he and the office crew researched how much it would cost to title and plate the car here, as well as what sales tax I'd have to pay. He also turned over all the papers they had gotten from the previous owners, gave me a temporary MN permit so I'd be legal to drive home, etc, etc. When we picked up the car (the service department removed the tint for us), the service guys were super friendly and helpful. We've also had a previous experience here -- back in 2009 we had a PT Cruiser that we had bought elsewhere, and since they were the local Chrysler dealer, we contacted them to put in a block heater. They did it quickly, inexpensively, and were very friendly to work with despite the fact that we did not go to them for service or anything. These guys are truly fantastic, and they stand behind both their new and used vehicles. As things stand currently, I would not hesitate to recommend them to anyone!

I had a 2005 Dodge Magnum I bought off a guy on facebook and after about a year started noticing…read morethe transmission was shifting funny. Did research online and found the TCM needed a software update. Now working at a local repair shop of my own I was leary about going to another shop, but we don't have the technology to do software updates. While talking to Duane I was told that my car had been set up with engine performance updates which was throwing the car for a loop. They reset the engine computer and reprogrammed the rest of the computers in my car, and I will say the car drove like a dream after that. I also brought in my 2011 Dodge Durango for a seat belt retractor issue. They got me in right away the day after I brought it to them, got it fixed and got the car back to me all within a couple days. All in all I will say these guys are awesome and will work with anyone. They have been willing to help and take care of any questions that I have. I will not hesitate to go to them in the future for anything.

Called six months ago said it would cost up to five grand torque converter failed contaminated the…read moretransmission. I needed time to think about it. Called today said they would pass on working on my 2016 jeep wrangler. No explanation and I didn't ask. I guess they are honest.

These people treated me so well! I am so happy I decided to have my truck fixed there. They quoted…read moreme a reasonable amount and that's exactly what I paid to the penny. And it was fixed in a matter of a couple days!

I was driving back to California after a road trip in the New England area, unfortunately, I…read moreexperienced a flat tire.in Blue Earth, Minnesota. Called for Geico road side assitance and I was told there is no towing truck available on Sunday, Let me find it my self. I have to say, at the Rest Area I-90 WB Blue Earth, it was very hot and there were a lot of mosquitoes. My wife and I, a 2-year-old son, and a 3-month-old daughter. Finally, after waiting for two hours, I called the 911. Thank you very much to the 911 operator who helped me find a towing service. Besides you, no other towing company is available to tow my car on Sunday. Thank you so much for Richard's Auto Repair & Towing You are my life saver! Five stars Thank you for Minnesota Nice too!

I cannot say enough about this shop! Our 19 year old son was driving cross country alone when he…read morenoticed an issue with his truck. We looked online and found Richard's and called ahead of him as it was close to their closing time. Not only did they hold a lift open for him, they stayed late, diagnosed the issue and got the part for him. It was too late to do the repair that day, so they called us to let us know what was wrong with the truck, drove him to a safe hotel and promised they'd get him back on the road safely first thing in the morning. And they delivered! Our son was back on the road no more than an hour after they opened for the day. And the price was more than fair. Thank you Richard's Auto for repairing the truck but most importantly taking care of our son! Above and beyond!

great place to deal with good prices and Doug goes above and beyond get you taken care of. Very…read morepleased with the outcome of buying a motorcycle tire there for the first time.

Paul was super helpful. We needed a last minute repair done. He got us in right away and for a fair…read moreprice.

Great customer service, pleasant staff. The best popcorn in the area. Gas plus manual and…read moreautomatic car wash.

instructed me to drive a car with an expired temp tag due to their failure to get a title in a…read moretimely manner for a car they've sold,

Our day was made by Connor in the Hawkins body shop. Having…read morehit a snowplow drift earlier in the day, our fender was dislodged and looked like it would fall apart. We called the body shop and were able to get in for an estimate within a half hour. Connor looked at fender cover, went and got a screw, and after manipulating the fender cover into position, put the screw in and we were good to go. He said there was no charge, as it would be more work to write it up than what the charge would be. We were soooooo Thankful to have this potential problem solved so quickly and easily. THANK YOU, Connor