I am not from the Wisconsin Rapids area, but have been making my purchases from Robin for twenty…read moreplus years. If you really what something special, Robin is the go to. Especially with diamonds, she buys them for you in Belgium and at a very reasonable cost. In store repairs and cleaning is a plus also. Paul Gross is a "Jewelry Store", not a costume jewelry store. If that is what you are looking for, try Walmart.

There are a few areas of concern that I want to address about this business. First a little about…read moreme. I have been working in the jewelry business for over a decade and have made multiple trip abroad to gather gems and fine jewelry alike. I always try and work with local jewelers as they are often rooted in the community which gives support back to that community. With that being said, the biggest concern that I would warn people in the Wisconsin Rapids area is that Paul Gross, in specific Robin, has a very entitled opinion and frankly can be very standoffish. I brought a loose diamond in to have set - when asked if they could set this the first request was what type of setting do I want to have.... this is typical and expected. I chose a couple different settings and when I asked about price I was amazed at what I heard. Now, I know the lights have to get paid, but for a simple setting with less that 60 ct. pts, I would not expect platinum to come in at over 2800 USD. Taken back a bit, I explained I may use my own setting and have their gold smith set it for me. Needless to say, I left the store with a very unsure answer and frankly I felt like as soon as I just asked for the stone to be set no one else in the store wanted toe help me. I know 200 USD isn't the typical 5k plus they want for sales, but remember this is a small community and a sale is a sale. I called back about three days later and asked if they would be willing to set the stone. The owner gave me a blunt answer of "NO." I then asked where else in town I could get this set, after a lengthy explanation of why she didn't know I said thank you and good bye. In short this business is garbage: 1. No customer support 2. Not willing to give you the time of day if you won't drop a serious dollar 3. Rude 5. Over bearing 6. Lies I would never go to a jeweler I do not trust... and I DO NOT TRUST THESE FOLKS.

Great place to buy very nice consigned jewelry or to sell your old gold or silver…read more Judy gave me a great price and was very easy to work with. Cute storefront too. Make sure you check out the back rooms for more good deals. Goldsmith is on site so you can watch your jewelry being repaired if you are nervous about getting it sent out for repairs. I'm a fan and will be back!

From the owner: Products: Anklets, Beads, Body Jewelry, Bracelets, Chains,…read moreCharms, Cuff Links, Diamonds, Earrings, Engagement Rings, Fashion Sets, Gemstones, Gifts, Necklaces, Pendants, Rings, Shoes, Watches, Wedding Bands, Women's Clothing Services: Bead Restringing, Boutique, Custom Jewelry, Diamond Buying, Ear Piercings, Gold Buying, In-Person Appointments, In-Store Shopping, Jewelry Appraisals, Jewelry Education, Jewelry Engraving, Jewelry Guides, Jewelry Re-Sizing, Jewelry Repair, Online Ordering, Pearl Restringing, Watch Repair, Gift Shop, Jewelry Cleaning, Financing, Jewelry Insurance, Permanent Jewelry

My daughter is getting married this Saturday. Was told that when she bought her engagement and…read moreWedding set there she could borrow earrings and a necklace for her Wedding. Today we went to go look to see what she wanted to borrow, she was told that she couldn't borrow anything because she didn't buy all of the wedding bands there. Her rings were custom made when she ordered them she was told that they would be in, in two weeks. Because they forgot to make one of her rings. It took them 2 1/2 months to get her other ring. You people need to train your employees to do their jobs properly. Need to train your people to be polite to your customers, because customers make or break a company.

From the owner: Engagement Rings Custom Creations, Jewelry Repairs, On Site Goldsmith, Both Men's and Ladies…read moreWatches ,Men's Jewelry, Buying Gold, Chamilia Beads, Kameleon Jewelry,

They repaired my broken gold rope chain very well, I can't even see where the break was. It was…read morecompleted within 2 days, and for only $30. I'm very satisfied with the service they provided.

Myself and My Fiancée have gone to Brody's twice now, once for her engagement ring and once for…read morewedding band! Both times Brody has been kind, and patient, and the product he made for us was very nice and my fiancée loved them both! Price was very reasonable as well and definitely worth every penny! Give Brody a try!

Taryn and Alisa NEED TO BE PAID MORE THAN WHAT THEY GET PAID CURRENTLY AFTER WORKING WITH THEN!…read more This place is a really nice spot to go if you need jewelry. Not to mention their whole team is awesome. I mainly worked with Taryn and she was amazing and was very helpful with sorting out the questions and finalizing my particular customizations I wanted. Alisa was very nice assisting with the initial visit and assisting when Taryn was out. I had the best experience ever and I'm thankful that I bought from this location. The whole team needs a raise, especially Taryn and Alisa deserve one though because they took the most time sorting everything out and helping work through all the hassles of the work flow. Taryn was exceptional helping me find something that I loved that also fit my style too, big props to her she definitely deserves a bonus and employee of the month. it's only fair because she helped me with my SpongeBob bracelet. I highly recommend, pleasantly surprised and highly satisfied with my purchase and the entire experience. They were down to earth, helpful, kind, supportive, fast and very efficient.. not to mention they took extra time to research and prepare a lot of extra stuff when I was looking/shopping for options. 11/10 you will not be disappointed. Give Taryn and Alisa a raise.. NOW! that's the only reason my rating is not 100/10 Ps if you don't give Taryn and Alisa more money on their paycheck i will find a way to tell everyone not to shop here anymore so you better do it. You should really really really do it (give Taryn and Alisa more money please) -Thank you in advance

Love the honest customer service. Everything you want in a local business. Great prices as wellread more

Heather and Team know their stuff! Regardless of if you're selling a collection of jewelry, making…read morea purchase or creating a custom ring, their friendliness and know-ho will WOW you! Shop here for an excellent experience.

Heather and the team at Martin Jewellers were fantastic! They fixed my ring, which had lost a…read morediamond, but went above and beyond by making sure all of the stones were secure so that I wouldn't lose another. They found a diamond that matched the others perfectly. They gave it a dip in rhodium and now my ring looks brand new! Thank you all so much for the quick fix for my ring! I appreciate it!

My husband and I went here to look at engagement and wedding rings almost 2 years ago now. Mark…read morelistened to what we were looking for and stayed within our price range. He was so nice to work with. He understand our needs and met them. I have a beautiful 1/2 ct pear engagement ring with custom bands and he's very accommodating when it comes to making appointments. If I ever have any issues, he always tries to get them resolved right away. I'm really glad we went with Diamond By Appt. -Kyra R

Awesome job resizing my ring and quick service. Will definitely be back if I have any other jewelry…read morerepairs.