After trying some of the other brokerages, both online only and brick and mortar, I switched to Dorfman Investments for all my investments and haven't looked back. Their customer service has always been insanely good. Whenever I call in to ask questions, the wait is never long, I'm not transferred all around the universe, and the customer service reps are always friendly and knowledgeable.
Most recently, I had to make a deposit and so I went to their Boston location. I walked in without knowing my account information. But, after checking my ID and getting some basic information, the gentleman at the front desk was able to look up all my account info. From there, he filled out all the information for the deposit, wrote everything down, and I was out of there in less than 10 minutes. Fast and usefully guys, 5 of 5 deserved score for their services. read more