I do recommend this one only because I have business at the Wells Fargo next to it…read more If you want to run in and out though this is not the one to go to. It was busy today. The line was all the way into the lobby. And there was also a long wait for the ATM. I think it was that way because it was Payday Friday for the government. Even though the line was long it took about 20 minutes to get to the teller. That's why I'd I can do things online then that's what I do. All in all great customer service from the staff...and I got a stamped $5 with a special message Latoya knows what I'm talking about.

I deposited my money at this ATM and it shut down on me. I am HIGHLY UPSET! Of course it is the…read moreweekend so all I could do is put in a dispute.

Plenty of parking. Clean, pleasant atmosphere, limited seating to wait. Quick friendly, initial…read moreservice but then you have to wait awhile for a bank associate to assist you because their are not enough employees to assist. self-service has multiple machines but it is a busy location with the military bases being nearby.

I am really upset this location wants to wait to until to cash my check when I have no funds. They…read moredo not care about their customers and I do not understand why are people allowed to have checks and they have to wait to receive their money. Apple pay, cash app or Zelle gives you your money but a credit union will not.

I'm not sure who you bank with but if you can move to Navy Federal, you should. I've had nothing…read morebut amazing interactions with the customer team and today was no different. Sophia helped me resolve a challenging issue and stayed on the line with until I was 100% satisfied. Her effort and kindness are rare these days. Thank you Sophia!

I have had NFCU for 20 years and always have great friendly service. Have car loan and ccs through…read morethem. In this crazy pathetic time the past 3 1/2 years all my other cc companies have raped me by jacking interest up from 5-8% to 18-20% without ever missing a payment and always paying more than lowest monthly payment. NF has not raised my finance charge.

The OWNER GABBY FURDYNA PAYS PEOPLE A FULL TANK OF GAS TO LEAVE GOOD REVIEWS . Our experience…read morewith your dealership. Initially, my neice was sold a 2018 Ford Escape that had no oil in it at the time of purchase. Shortly after, I discovered that paper had been placed inside the vehicle by the service workers , and the transmission was faulty. These are serious issues that should have been identified and addressed prior to selling the vehicle. After reporting these problems, she was repeatedly told that parts were being ordered and that repairs were being made. However, this information was misleading. She was asked to return to the dealership multiple times traveling over an hour each way only to find that no actual repairs had been completed. On several occasions, she was kept at the dealership until extremely late hours, including as late as 2:00 AM and another time around midnight. Despite these long visits, the vehicle was never properly repaired. Instead, it appeared that warning lights were simply turned off rather than the underlying mechanical issues being fixed. In addition to these concerns, we experienced highly unprofessional and unacceptable behavior from management. Reggie, the General Manager, was rude, dismissive, and used an intimidating tone toward me that felt threatening and inappropriate. His conduct lacked professionalism and basic customer respect. Furthermore, the owner, Gabby Furdyna, was also unhelpful. While we was present in the dealership, she reviewed my email but made no effort to assist or address my concerns. When I asked to speak with her, she did not provide any time or opportunity to discuss my grievances. Then used her personal life as an excuse to why she don't want to speak to my neice. I have documented evidence, including recorded videos, that support my claims. This entire experience has been stressful, time-consuming, and unacceptable. I am requesting a prompt resolution to this matter, including proper accountability for the vehicle issues and the treatment she received

Professional and knowledgeable: that's Tariq! If you're looking to buy a preowned car, I highly…read morerecommend visiting this dealership. No high pressure sales, so buying a car was actually a pleasant experience. Thank you Tariq and Will and everyone else at National Auto of Waldorf.

This NFCU branch atm machines are always down and broken; doesn't matter if it's a weekday or…read moreweekend. The drive thru line is always long and there are never any signs to advise the atm machines are inoperable. The bank tellers at this branch have the nastiest attitudes for no reason.

Fast service and great staff. Boat loan was processed in under 10 minutes. Love their online…read morebanking features!!!

I went in looking to treat myself to a 2020 Mothers day gift and left with my dream car. Thanks to…read moreDavid Carter the most patient sales guy you could ask for. If you are looking to have an easy experience hes your guy. Tu also made things happen fast hes amazing.

Worst dealership experience I have ever been to, prices online do not include their mandatory 2000…read moredollar add on, avoid all eastern dealerships, sale was not made.

Selling my daughter's car last night (2/26/26) was the EASIEST process ever! We had a great…read moreexperience buying this same car 5 years ago from the CarMax White Marsh location but I definitely wanted to shout out CarMax Brandywine Crossing for their stellar customer service, and the efficient, quick and seamless experience! We walked in (on time) for our 4pm appointment and we were wrapped up and sent off (with a refund, BTW) in less than 2 hours! Sheesh ... the drive getting here took about the same amount of time! Would love to hear about YOUR experience. When you go, tell them you saw them on Yelp!

Terrible customer service. I had a car shipped from North Carolina to the Brandywine, Maryland…read morelocation. The car has been here for a week now simply waiting for a state inspection. As a previous Lexus certified state inspection technician to wait one week for a state inspection is completely unacceptable. I've called 3 times within the week to check on the status of the vehicle to see if I can pick it up and every time they tell me, they will give me a call back when the vehicle is ready just for me to never receive a call. A state inspection should only take about an hour, less time on a well maintained vehicle.

I'm talking general not this specific location. Been banking with LFCU for more than 20 years…read more They have gone so down hill. They won't even return call or email request for a loan info, very difficult to get through to a human. Was told three times someone would call me back. They still haven't. New unnecessary holds on money. Agents swear they are necessary. Turns out they were an error. So misinformation. Lack of response to emails too. And if you do get someone on the phone, they are often uninformed. Some of the OG staff are great, if you can get to them. Just really really bad. Hours of wasted time. And their savings rates aren't even that good relative to what's out there. I'm sad but after more than 8 bad experiences over 3 years, I'm shopping for a new credit union.

I live overseas and found it very difficult to get good customer service from the general LFCU…read moreMember Service email. It was not until I was able to contact Jim Naughton and Sara Giraldo that I was able to get the attention I needed. They were helpful in resolving a few account issues and provided critical documentation required to help me with a five-year international visa. I recently visited the Crystal City branch where I met a welcoming, helpful, and friendly staff. Thank you, Jim and Sara for always taking care of me!