Very disappointed!! My daughter who is 18 called and left a message for a nurse on a Monday about…read morelunch time- no returned call. She called back on early on Tuesday -- no returned call. I called and left a message on Wednesday stating I was upset that she wasn't called back. Then, they called back and said to make an appt. Nurse didn't discuss her symptoms, etc. Unfortunately by the time they called back she was back at school so she set up an online appt -- THEY DIDN'T SHOW UP FOR THE ONLINE APPT AND THAT WAS DAYS AGO AND THEY HAVEN'T REACHED OUT!!! SO FRUSTRATED

I have been seeing Dr. Wolf for four years here. She is great, and the staff here is also…read moreexcellent! Highly recommend.

Office staff is very nice but Doctor Nidal Boutros was rude to me we were supposed to be…read morediscussing my hospital follow-up we had no eye contact he was looking a my file talking about my medication than he said you have RSV that a serious thing did you have pneumonia I said they didn't tell me that is that what they said in my records he never responded I said I want to show you a thing I have so I show him he tell. Me I'm big that's why it's there he called me fat and asked me did I consider the weight loss surgery now why we discussing that on a hospital follow-up I was trying to become a patient of his he trying to take me off some medicine that I need he said I was getting smart with him and I was not he asking me questions I am answering him. We never discussed my hospital follow-up he gone ask me did I have any questions I said I want to know how my lungs are doing today. Than and only than he listened to my lungs if I had not said that he would have not listened to my lungs. I was very upset dealing with what he did at this appointment .

Nurses never call back. The front staff in dr botroses office are rude. He is rude and will drop…read moreyou as a patient via the mail with no reasoning. I can only talk to this office via the voicemail box. The call center line staff just says "sorry we cant get ahold of them." This is incredibly frustrating.

I would strongly caution any parent considering Dr. Paul Moore Jr. Based on our experience, I…read morecannot recommend him for pediatric care. My son was seen for mild cold symptoms, and no testing was performed, he was prescribed an inhaler and sent home. Within a short time, his condition worsened significantly, including a fever over 103°F, severe cough, and chills. When we called the on-call line, we were given unclear medication instructions that did not make sense. Attempts to get clarification resulted in long delays, and when the doctor finally responded, he was dismissive and unprofessional, telling us "that's for you to figure out, not me." We have since switched providers, and our son tested positive for Flu B--an illness that can be serious in children if not properly evaluated. This experience showed a lack of urgency, professionalism, and thorough care. I would EXTREMELY! advise against Dr. Moore to any family. Would give 0 stars if I could.

RUN, don't walk away from this office. We started going to this office when it opened and loved…read morethe providers. Over time they have all left (guess they knew something!). The current providers are okay, but the office and support staff are the absolute worst I've ever dealt with. Not sure if they take any kind of oath, but there is zero effort made to provide any kind of service or care. Unanswered phone calls, unreturned messages, rude and condescending attitudes, difficulties in getting even basic response or assistance. Not worth dealing with them - wasted too much time with this group and will be moving on.

I am incredibly grateful for Dr. Justensen and the entire wound care team at KU. After months of…read morestruggling with a non-healing wound, I came in feeling worried and overwhelmed. From the very first visit, I was treated not just as a patient, but as a human being. I especially want to recognize Lynn at reception for always being warm and welcoming. The nurses -- Stacey, Mariam, Kristen, Sarah, and Shelley -- are absolutely exceptional. Each of them has shown genuine compassion, patience, and professionalism. They take the time to listen, explain every step, and make sure I feel comfortable and cared for. I have never once felt rushed or dismissed. Dr. Justensen is knowledgeable, attentive, and truly compassionate. The level of empathy and quality of care this team provides goes beyond medical treatment -- they restore confidence, dignity, and hope during a very vulnerable time. Wound care can be physically and emotionally draining, but this team makes you feel safe, supported, and respected every step of the way. I highly recommend KU's Wound Care to anyone needing specialized, compassionate treatment. You will truly be in the best hands.

These remote locations are popping up everywhere now. I was present for an Xray…read more The check-in was my first stop. After rushing to get my appointment and arriving a little late, the check-in person was so warm and friendly that I was not frantic anymore. She was very personable and kind. The radiologist also had a good bedside manner. She completed my test and I was on my way.

Jill K. and her nurse are fabulous! I highly recommend her. I've never been treated so kindly and…read morerespectfully from an MD in my entire life. Thank you for treating me like family or a friend. I know after today, she's my doctor for as long as she's in practice. very thankful

I've been somewhat of a frequent flyer at this location and I have to say, they've been really…read morefantastic! Due to an unusual and hard to diagnose medical issue or two this year, I've been in for labs and imaging multiple times. They've been incredibly prompt, efficient abs most of all - timely in getting results back to me. As much as I hope to be healthy enough moving forward not to have to go back, I'm glad to know these guys and gals are here if I need them.

The care was great. From the nurse who took my vitals to Dr. Hong. He is very caring, takes time to…read morelisten to my concerns. He educated me in diabetic foot care. He is an excellent doctor. The office was exceptional. Waiting was 5 minutes.

Love the Doc and the nurses but the billing department is less than helpful... Just keep repeating…read moreI am not the doctor... This was the answer as to why my doctor requested follow up was not covered by my insurance. In most cases this has been just a miss-coded visit, they recode and resubmit and all is great...Guess not this time :-(

Dr. Humpherys is willing to prescribe life altering medicalization of mental distress leading to…read moreunknown potential health complications and chemical castration/loss of fertility. Despite the fact that the young adult is mentally unwell. Not to mention has no life experience upon which to base making these kinds of irrevocable decisions. She is fine with moving ahead by just getting them to sign a piece of paper 'absolving' her from liability. How can one procure 'Informed Consent' from those who's very situation objectively makes them unable to do so? THIS IS CRIMINAL.

She is the champion of bed side manner. She remembers your details shared of yourself & those you…read moreshare of your family. She takes her time in listening and being through in getting a diagnosis. Which if there is a negative, your appointment may run late because the extra time she spends with everyone. If something denied by insurance, she will go to bat for you. I just respect her and love her especially in this corporate medical environment.

I love Dr. Gebremehin, he is patient and polite. He is listening and helping to get your diabetes…read moreunder control. My husband was going to a different Dr before my daughter told us about him. My husband never is dragging to go to him, because he never lets you feel guilty for messing up. I believe he sees his role as a supporter and not as an enforcer. I am so pleased

Dr. Gebremedhin is an endocrinologist specializing in diabetes and metabolism disorders. I was…read morereferred to him by my neurologist, who is in the same practice, because we've been trying to pinpoint the cause of chronic fatigue that I've experienced for much of the past year. This is a condition that can have many potential causes, including lots of endocrinological ones! I've been very pleased with Dr. Gebremedhin -- he's a good listener and very patient, taking what seems like all the time in the world to go over symptoms and getting a thorough picture of the patient's overall health and everything that may be going on with them. He ordered LOTS of tests, some fairly exotic (the phlebotomist at the lab I used had to call their main office to get the codes and instructions for some of them because they're uncommon). The results came back and I saw Dr. Gebremedhin to find out what they were. Again, he was very patient and thorough about explaining what the results mean. As a result of the tests it was possible to rule out numerous causes of the fatigue I've been experiencing and narrow it down to only a few possibilities. I've started treatment for one of them and feel confident that we're on the right track to figuring this out and getting back to being my usual energetic self! I particularly like that Dr. Gebremedhin is being conservative about prescribing and isn't just throwing meds at my symptoms. I'm currently taking quite a few meds for other conditions (like they say, aging ain't for sissies) and really want to keep it all down to the essential minimum. Meanwhile, I'm going to give this first treatment a try and will be returning to see him in a couple of months, hopefully with good results to report! If you want a careful, thorough endocrinologist, I can recommend Dr. Gebremedhin. You can see more about his background on his website. Dr. Gebremedhin is originally from Ethiopia, but also trained at Loma Linda in California before coming to Kansas City. He does have a bit of an accent, but speaks slowly and clearly and makes sure you understand everything he's saying. I'm very pleased to have found him, and, as I said, I'm feeling very encouraged that there's a solution to this very annoying fatigue issue!