When I arrived at The Fountains for a tour I was greeted promptly and appropriately by a staff…read moremember. He soon after apologized that the admissions director was unavailable but that he would show me around. I like initiative, much better than leaving me to grow stagnate in the waiting area and the tour presented a facility much better than the other facilities I had visited. I saw residents calmly watching television, smiling, and enjoying themselves. I saw the well appointed physical therapy area, dining room, resident rooms, and the outdoor garden. All gave me the impression that this would be a suitable place for my father to rehabilitate following his hospital day due to a stroke. Dad spent two weeks here at The Springs, the skilled nursing facility on the campus. They addressed all of his needs to include occupational and physical therapy to get him back to functional status. The facility was clean, the staff was supportive, responsive, and pleasant, and overall dad's stay was a success.

Not 1st choice in a place for my mom's 14-day Skilled Nursing Care, constantly had to ask for basic…read moreessentials, from soap, towels to even giving my mom a bath. Staff to Dr. Less than professional with the exception of an isolated few staff members. Clearly Short staffed, with limited supplies to accommodate in daily care. For the amount that my mom's insurance is paying this facility, the services given are less than desirable. Everyday that I leave her for the night, my heart weeps. Please dont bring your love ones here. Pay the extra $$ for Village Baptist or Epworth Villa.

Just moved our father in here a couple months ago. It has been a great experience. They have…read moreconsistent staff members who care. Food is home cooked. The house is clean, spacious, welcoming, and comfortable. It is tailored for individual care and attention.

The staff and owners of Living Dynasty are compassionate, knowledgeable, and caring people. They've…read morecreated a wonderful home and have meet the needs of my loved one who is aging with multiple illnesses. The level of attention, and respect they show my loved one is tremendous and hard to come by. This place is a gem!

Seems like a great place. My wife's grandfather lives here and it always seems very welcoming. My…read morewife's grandfather seems very happy here and the staff is great!

Went to rehab to recover from broken hip. Nursing and Medical care here is a joke! Doctors were…read moreunable to be contacted when needed but insurance for care was billed daily. This is FRAUD!

My 92 year old mom is staying at Epworth for rehabilitation after a fall. They changed the dosage,…read moreand the number of times a day of a narcotic without notifying me. The dosage has been doubled and one less time a day. So now she's getting 5mg more a day. She's in pain, not getting it how it was originally prescribed by her pain management doctor. Today (Friday evening) she told me how much pain she's been in. I called the nurses station and apparently there isn't anyone there that can help me with this problem. They said the doctor won't call me because they're off and only deal with emergencies on evenings and on the weekends. Mom has stayed at Epworth before for rehabilitation without problems, but after this I will look for someplace else.

DO NOT PLACE YOUR LOVED ONE HERE!!! The care here is HORRIBLE. We have found my father in law…read moresitting in his own urine for hours on end, he's been left on the floor for over two hours after pushing his medical help button, a worker walked in and said he did not want to help get him up, they left blood all over the floor after he fell and hurt himself. They sit in the hallway and talk to each other and do not take care of the patients. My father in law is one of the kindest, easiest people to get along with. He doesn't ask for anything. He hates to be a burden. He is not a grumpy, overly needy person. This is an ASSISTED living facility but the only thing they will do is bring him a meal. They do not help him to the bathroom, they do not help with showers, they do not help with bathroom issues, they help with NOTHING. This place is hell. If I could give it 100 negative starts I would.

No call, no showed TWO senior assessment visits. If you can't handle a 15 minute appointment to…read moreacquire a $4000 a month resident, you couldn't possibly be trusted with their care later!

The Gardens at Quail Springs recently came under new Management. I attended the grand opening…read moreparty. Wonderful experience. Exceptional food, drink, music and mixer. I have a friend in Memory Care that I visit weekly. Along the way to Her area I am greeted with happy smiles by Management, Staff and Residence. I often times go at meal time so that I am able to chat with others in her area. Ahhhh, the Stories of past adventures that they tell. I like it best when Staff cranks up the oldies music. It gets the Bodies Moving. There is a party coming up in a few weeks that I plan to attend. I missed the A Spa Day is in the works. Nails and Makeup just because it is fun to be pampered. I highly recommend.

My mom has been at the Gardens for a year. I toured about seven facilities and the Gardens was the…read moreone that I felt was the best fit for mom. It has a very welcoming atmosphere and the staff is wonderful. If I call with a complaint or concern, they get back to me immediately. We had trouble getting mom's medications figured out, but the nursing staff was very helpful and persistent in figuring it out. Granted, not every CNA loves what they do, and it shows, but the staff at the Gardens is quick to send them on their way. Although my mom has been there for a year, she has declined so much that she can't find her room, or the dining room. The CNA's and Activities Directors are very kind and patient with her and they make sure she shows up in the dining room and for the wonderful activities. Another thing I love is that they are constantly putting on events that include the entire family. They are a very fun group of staff members. Please note that every Assisted Living/Memory Care facility is run by humans, which means no place is perfect. However, it is evident that the managing staff is working hard to make improvements on a daily basis. My mom is the only family member I have left, so I want her to be in the best place possible.

Great place to live when you can't live on your own The staff is extremely helpful. The…read moreresidents are friendly. The food is very good. My accountant suggested this place to me and I'm happy she did