Been with them for three years covering multiple types of insurance. Fast and easy to communicate…read morewith for every review. They save me tons of time looking at insurance options. Great and very knowledgeable staff. I couldn't be happier with the service they provide.

I've worked with Jason, at "The Phoenix Insurance" for many years. I started out with a motorcycle…read morepolicy and soon after switched both my homeowner and auto policies over to him. Can't say enough good things about both Jason and "The Phoenix Insurance." Very professional, and he's always gone the extra mile for me to find the best possible coverage with the best possible rates. Highly recommend that you give him the opportunity to earn your business.

Terry McLachlan is a knowledgeable, responsible, outstanding health insurance agent. She has gone…read moreabove and beyond her call of duty to reach out & assist a client to work toward finding the best insurance plan that meet her /his need. She is polite, professional & always provides excellent services. Its easy to access services from Terry via phone or email which i find is important in any system/program/process. I highly recommend Terry to those who have need in finding reasonable and affordable medical insurance.

My marketplace agent Terry McLachlan was phenomenal -- always responsive, very knowledgeable about…read morethe products, and made the buying process seamless from start to finish.I always go to her for any insurance information/inquiries. .

Called Amanda to get a quote and saved me 75.00 a month make sure you ask for Amanda to get a good…read moredeal

I called getting information in how to switch agents. A lady answer the phones apparently she was…read morehaving a bad day. I informed her my situation and she insisted that they were two different companies. I explain to her that i know the deference of the companies she got aggressive and raised her voice at me. Very poor customer service when i realize we were not getting any were with arguing I asked for her name to report her. The lady immediately shut the phone after i called back they did not answer. I called with a difference number and they answered i explain my situation to Amanda. Amanda mention the procedures and i asked for the lady name she said her name was Claudia apparently a manager. I asked for upper management with a follow up. Will see if they even call back it seem they were just brushing me off the phone.

I would like everybody to know what a piece of crap this company is. One of their customers rear…read moreended us and tried to drive off. After chasing them down and getting their tag number we were able to get ahold of their insurance company (Fred Loya). We submitted our car for repairs on November 28th and we were told we would have to pay for our rental car out of pocket then be reimbursed. They estimated the repairs to take two days. (which is possible, it takes two days to tear down and inspect the vehicle) So we paid for the two days out of pocket. Well the repair shop found more damage and submitted a supplement to Fred Loya. They took their sweet time approving it so we were stuck lying out of pocket for another week in the rental. We finally got Fred Loya to set the rental up on direct billing but once we tried to submit the receipt from enterprise for the $324.79 we paid out of pocket. They told us they were not responsible for the extra days in the rental and were only going to reimburse us for the estimated two days. After trying to work it out with this company directly they manager became uncooperative and angry. So we are now perusing other routes to get our money back from this no name half assed insurance company. Avoid any kind of business with this company they are all crooks and find ways to wiggle themselves out of paying for anything. I hope this whole company goes bankrupt. They should not be permitted to do anymore business.

Really disappointed with this office. We've been shuffled around from agent to agent and always get…read moredifferent answers depending who speaks with us. Also they never follow back up. You have to call back and wait weeks for anything to be answered. I'm still waiting to hear back from a March policy close out and they said it won't be completed until June. Also they always try to upsell you. You cannot call without them trying to add on life insurance even after you say not interested they keep pushing instead of assisting with your question.

Huge shoutout to my fav, LJ! I called her today, (yes, on the holiday eve). Not only did she answer…read morebut she also assisted with resolving my last minute issue! This is why I love State Farm! It's always superb customer service & my friend, LJ always answers me even on vacation. lol. Happy Holidays All

Great company ran by honest, hard-working people. This office has been here for a long time, and…read morethe owners are community oriented people. Go give them a shot and get some car insurance or home owners insurance, etc..

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Grand Prairie, TX area since 1989, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Great customer service at this location Mr. Pérez was outstanding on helping me out with my issue I…read morehad. I recommend this place but remember ask for Mr Perez