1. Dotson Horseshoeing

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Dotson Horseshoeing

5.0 (1 review)

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6 years ago

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Cowgirls N Nails

Cowgirls N Nails

(5 reviews)

Jenna has taken such great care of my nails. They are the healthiest they've ever been. She is so…read moresweet and I love how she personalizes our appointments. She is so easy to talk to and is instinctively intuitive with picking colors and design. Best nail tech I've ever had.

I don't usually leave negative reviews, but I had a very disappointing experience and won't be…read morereturning. The first issue was pricing. The prices listed online did not match what I was charged. I received a fill, not a full set, and was charged $100 for a simple color with a few chrome studded dots. The design was not complicated, so I was surprised by the final price. Even more frustrating, the chrome started coming off the dots the very next day. When I reached out about it, I was told that "that's what chrome does." However, I've had chrome on my nails many times before and have never had it start coming off after only one day. I scheduled an appointment to have the issue fixed. On the day of the appointment, traffic was heavier than expected, so I proactively texted and called to let her know I would be about 10 minutes late. I received no response despite multiple calls and messages. After I had already rearranged my day and was on my way, I was eventually told that I had essentially been double-booked and that it might be better to reschedule. She later offered a different appointment time that evening, but by that point I had already spent over an hour trying to get a response and figure out whether my appointment was even happening. When I didn't immediately respond, I was told that I should have made my decision sooner because she was going home for the night. I found that especially frustrating considering my original appointment time had not been honored in the first place. Living in Jackson, traffic and road delays are common, especially during the busy season. I was only running about 10 minutes behind and had proactively communicated my ETA the entire time. Most businesses are understanding of minor delays when customers communicate, which is exactly what I did. I had also rearranged my schedule to make the appointment work and had very limited availability because family was visiting. When I asked for a partial refund considering both the quality issues and the scheduling problems, I was completely ignored. Overall, I found the experience unprofessional, the communication poor, and the pricing far higher than the quality of service provided. There are plenty of other nail salons that value their customers' time and stand behind their work. I would not recommend spending your money here.

Dotson Horseshoeing - farriers - Updated July 2026

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