Called in the morning about 8:30 for my dog to be seen for an ear infection. Got an appointment for…read morethat day at 11:15, was checked in right away and sent to a room. Was seen by both the vet tech and vet within 10 minutes. Vet was nice and straight to the point, didn't try and push anything which I appreciated. Was given meds, checked out and on our way by 11:35! Loved how fast we were seen.

The vet here is really nice...however, I don't understand how you can charge a $55 office visit fee…read morejust to give vaccinations. They tell me it's to pay for the doctors time, but I'm not asking for for that. My dogs just need their yearly vaccinations.... Which you have a vet tech giving, not the doctor. This is just a way for you to charge extra money. I'll go somewhere else to get my dogs vaccinations.

I am not happy. With all the vets leaving and not being informed of the change. I called to have my…read moregirl seen and they couldn't see her when I needed them to.

The entire staff is on a stellar level of patient care and patient service to the Pawrents. A…read moreveterinary tech will take you and your pet to the exam room and get a detailed history from you and make sure that you've covered every reason for coming in and they're not missing anything. Then the veterinarian will come in and double check everything you have mentioned. Nothing is left uncovered. Dr. Gray will teach and and explain everything and make sure that she has addressed all of your concerns . She will actually ask you "does that make sense or do you understand?" They do not want you to leave that clinic with questions. They want to empower you with knowledge. They know you're worried about your Pet and they want you to know they are also concerned for your pet. They don't take that lightly. Every member of that healthcare team is there to help you make sure you will not leave with any doubts or questions and you are totally satisfied with your visit and treatment plan. I honestly believe if every Medical doctor took the time and care and the vocabulary with their Human patients that Dr. Gray and De. Sheehan did with our dog the medical complaints would drop exponentially. It is the best care for your pets you can ever receive and the most positive comments from the vets on our care for our fur babies.

Dr. Stone was great, the only vet my dog has ever been to. The new people working there are nowhere…read morenear as good. People working up front were incredibly rude and dismissive of me even after I did everything they said I needed to do. I was turned away because helping my dog was a 'liability' when in reality they just didn't want to put in the effort to help. All I asked was for someone to take a look and give me advice. They did not take me seriously because I am young. I understand places get busy but I was not given the time of day. If your job is to help animals please do so, every patient is a liability and it's your responsibility to take care of them. On top of that, the employees were not wearing any masks and there were limited safety precautions.

I won't be using Northgate anymore, and that makes me sad, I miss Dr Stone and his wife. The new…read moreset are a little, too full of themselves, sadly , your treatment of the 503c Remembering Ruby Rabbit Rescue, the co director and telling her she can take our business elsewhere, , with attitude is the beaking straw. I have used Northgate for 17 years, but I won't be back . It was because of me that you had that account and we have paid you plenty, for spays and neuters, of our sweet rabbits. Loose stiches, and rolling of eyes, no offer for pain meds , really?? We have mitigated our rescue to Shelly vet now, ,, if I could give no stars I would.

Our dog Bamboo of 16 years, has heart failure and breathing problems. She was in pain. We called…read moreSunnyside vet hospital to make a appt to have her euthanasia. The Sunnyside vet hospital was so amazing in helping us thru this very sad ordeal. Doctor and staff were so compassionate, caring in letting us take the time to say good bye. Thank you.

Hello, I brought my Pug in today. I had made the decision to euthanasia. The doctor poke him in…read morehis to back legs. Could not find a vein. He decided to put in a catheter, which to me was normal practice. He did not give sedative shot before euthanasia shot. When he came back in with Bernie he inserted the shot in the catheter and Bernie made a loud yelp. It was so disturbing. It was very upsetting that the doctor did not give a sedative 1st. I had already made up my mind so I went with it. I will never go through that again, so upsetting. Please have your dog sedated perform euthanasia, it should have been peaceful, but far from it.

Not taking any clients? Yet another failed dog groomer in Idaho Falls area. Owner was extremely…read morerude. No recommendations or anything. What is up with the groomers in this city!

Called late in the day and the groomer isn't taking new client but she was the sweetest and most…read morehelpful person I've gotten in touch with!! Definitely coming back when your taking new pets

Cared a lot about our animals. Offered a free day of doggy daycare before boarding our dogs to make…read moresure they're comfortable before being boarded.

I'm honestly not sure why it has taken me so long to write this review…read more My fiancé and I have been sending our pups here since they've opened -- and we all agree, we absolutely love Digg's Playhouse. The team is very knowledgeable when it comes to the wellbeing and safety of our dogs. Our boys love getting dropped off, and sometimes, don't want to leave! Brenden, Michelle, Kimber & Madi are all great to work with and you can tell they are all passionate about what they do. Thor (my mixed breed senior pup) is always hesitant around new people and he very quickly grew fond of the team here. That's how I knew he was in good hands! Zuko (our Bernedoodle puppy) loves every chance he gets to run around at Digg's and make new dog friends. We even get to see them running around and having fun on Digg's Playhouse social media platforms. We're very thankful to have a place close to home that we can bring our boys to. We're never in constant worry about if they're doing okay -- that is always my biggest hurdle when dropping them off for boarding. I trust the team at Digg's Playhouse fully and am so happy to have a reliable place for our dogs to be cared for when we need it.

I have two small dogs that started our trip clean, but after 3 weeks of walking in the dust and…read moredirt, they needed a bath. This is not something I will do in the motor home, and I saw an ad for Splash not far from the campground. I have never used a self-serve pet spa, but I'm glad I did! When I walked into Splash bright and early, there were already several other dog owners bathing their pooches. The wonderful staff member helped get me set up and ready to start the process of cleaning my pups. In less than an hour, my girls were clean, dry, and brushed! Having all the necessary tools within reach sure made this easy! Plus, I didn't have to clean the bathroom of all the dog fur, change soaking wet clothes as they have aprons for the owners, no wet laundry to do as they have the towels, and neither my back nor my knees hurt as the tub is waist high!

I love that I can "buy local" at Splash and get the quality foods I need for my mini-Australian…read moreShepherd. Tina, the owner, is very knowledgeable, and willing to help however she can to keep my dog healthy. In addition to a large variety of foods Splash carries toys, treats, and is a lovely place to groom a dog. They have large basins and reasonably quiet hair dryers. I highly recommend this business!

Well this guy is not very understanding. we just moved into a new neighborhood and had put down a…read moredeposit to hold a dog yesterday and found out we had a 2 dog limit in our neighborhood/county and he is refusing to give our deposit back. This is a situation completely out of our control, yet he is still keeping our money. I get it's a business, but he obviously doesn't care about people or the situation. I will be sharing this via social media. Not a good person at all! He just wants your money. Filing a complaint against him on the BBB and going viral on social media.

My dog has stayed there twice. There's nothing wrong with the stays--if you can book them. Since…read morethe last stay, I've tried to book two more. Each time, Portia tells me she'll have to check their reservations and she'll get back to me. Neither time has she done so--I missed out on being able to get my dog booked for another kennel while I was waiting a day and a half to hear back from Portia. If they can't return calls as promised, I'm not trusting them with taking care of my dog.