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Hamilton did an amazing job the first couple of times we called them. We never had concerns about…read moretheir work. In fact, we were so pleased with it that we purchased the service contract. We understood that we were working with a small family-owned company that did not operate 24/7, but after many calls over the course of a year, our calls have not been returned. Therefore, we were not able to use our service contract. Considering the great work they did when they did respond, this has been very disappointing.

Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Wayne is the only company I will use at my house. Had three other companies provide me quotes on a…read morenew AC and Furnace system for my house, Wayne was the only one who provided not only the best system, but also the best value for the money. His work and crew was top notch, he took the time to walk me through the whole system, things to look out for in the future. Did not try to upsell me on things I didn't need like the other three prior companies and took his time to do the job right and clean up after himself leaving my home looking better than it was before. Wayne is the man and I can't thank him enough he will get all my HVAC work moving forward!

Today I woke up with no AC in my house... Baltimore's Heating and Cooling was the third business I…read morecalled and I'm so thankful that I did bc two men showed up in about a hour.. professional and intelligent young men fixed my problem quickly and for a price I was more than happy to pay... I was so happy I had to write this review. I'm so thankful to Baltimore's Heating and Cooling. I highly recommend this company for any AC or heat problem! - Sincerely very satisfied customer

I've been using Baltimore Heating and Cooling for years, and they're the best! Easy to work with,…read morereliable, and professional. I can't even put in words how great LJ is, and my technician Matthew is the best!

Didn't call before they came. Then arrived to a cancellation…read moreand accepted a tip. The tip was the cost of the repair too.

One of the best experiences I have ever had with a major project. From the professional proposal to…read morethe execution of removing all of my heating and air conditioning that was 20 years old. They did what they said on time and extremely clean. Crew was fantastic. From removal of existing to installation of new less than two.days with the best of all proposals I received. I highly recommend them.

We lost heat and it was cold. Daniel with Carroll mechanical came out quickly and assessed the…read moresituation on a Friday of a holiday weekend. He took the time to explain what was wrong and his process. He determined the problem and applied a solution that got our heat up and running again. Here's my real review. I will use them again. I feel like I now have an HVAC guy. Small business, local company, good friendly people, honest pricing. Thumbs up.

Carroll Mechanical was recommended to me by a friend and after my conversation with Thaice, the…read morecustomer service rep, and Derrick the technician who worked on the HVAC unit, I can see why. Both were so helpful and knowledgeable and answered all my questions (and I had a few). I wouldn't hesitate to call on Carroll Mechanical again and I definitely would recommend them to my friends as well. The service is 5-stars, quick appointments and pricing is fair.

Emergency furnace repair Arrived within an hour and fixed a…read morecondensation problem. Julio was prompt, professional, knowledgeable and polite

From the owner: Welcome to the season of unpredictable weather! When the temperature swings 30 degrees in a single…read moreday, your HVAC system has to pull double duty. Don't let the transition wear your system down. We’ll make sure your furnace can handle those lingering frosty nights and your A/C is prepped for those surprise warm afternoons. Call now to schedule a free estimate (410) 698-3944!

Very professional. Fixed my issues with AC quicky and efficiently. Couldn't be happier with service…read morereceived. Highly recommend this company

I was vert impressed with this company from the start. Jonny the owner showed up in a mask and…read moreprotective gear, client safety is paramount with SRM Mechanical. My HVAC system was busted and we desperately need the work to be completed ASAP. The entire system needed replaced. SRM discussed all of our options, and offered innovative instillation recommendations and very affordable pricing. From start to finish SRM explained each process and what was happening. Honestly, I have never seen someone accomplish so much work in such a short period of time. The Experience of SRM Mechanical was very evident. Also, as someone that is concerned about COVID-19, the owner explained a new system that uses infrared lights that can be installed in my unit to combat the COVID-19. We are thinking about getting SRM to install the system in our house. We have two separate HVAC units in our home and will definitely call SRM mechanical to replace that unit as well. If you are looking for a qualified and competent HVAC company we highly recommend SRM Mechanical.

Incredibly prompt in answering the emergency call and coming to my house. Even volunteered to come…read moreback the next day - Saturday- to check on the ac unit. Highly recommend. Very reasonable rates.

I have an AC issue. I also have home owner warranty insurance. When I made my claim, and paid my…read moredeductible. A technician was promptly sent out. The technician was very professional and did a great job of finding the issue. I have no problem with him. I have a problem with the lack of response. The tech had to turn off my unit and wait for the compressor to thaw. This was fine. The tech showed me the frozen compressor and explained why the unit needed to be turned off. The tech then advised they would return the following business day to check the compressor and recharge the unit. Inconvenient, but necessary. I took an emergency day off work, because I knew the tech would need access to the property. I tried to call, to determine an approximate time the tech would be sent out. I got an answer and the person on the phone advised me; They were unable to submit the repair order due to technical difficulties at the home warranty office. I called to confirm, it was true. The home warranty company said they were calling for support. They also said to call Alpha Heating and Air Condition, to confirm they submitted the repair authorization request. I waited, I called Alpha Heating & Air Conditioning. I was told my repair authorization was in process, and I would receive a call in a few minutes. I thought this was great. I never got a call back, even after leaving a message. I needed to take another day off at this point. Which makes me look bad. I did it though. the next day I called AHAC. I was sent to the AI receptionist. I left a message. I got no response. I called the home warranty company. They answered promptly. They sent an urgent e-mail. No response. I checked my email, no response. I called the home warranty company again. They called AHAC on the phone this time. They answered, said they were swamped. I was told to wait. I waited almost 24 hours. No response. I finally told my home warranty I wanted a new company. I understand being overworked. I understand being swamped. What I don't understand is the lack of response. It turns out no repair authorization was even attempted. Consumers have lives and obligations, as well as contractors and business owners. It is a common tenant of good business to not waist someone's time. My time was wasted, luckily due to the understanding of the warranty company. My money wont be wasted. All I wanted was a phone call to setup a time for the repair. I guess I didn't deserve that kind of respect.

Sincerely care about their customers, they actually go out of their way to make sure the customer…read moreis happy and not broke at the end of the day. I can't say enough good things about this company and the people that work there!

I contacted Crew Heating & Air Conditioning to diagnose a problem with my heat pump during the…read moreextended cold spell in January 2025. The technician arrived on time and conducted a very thorough check of the system. He found and corrected an issue with the thermostat. He only charged me for the diagnosis/service call. He didn't try to 'upsell' me on services or equipment I didn't need. Crew Heating & Air Conditioning will be the first company I call when I need to service my heat pump.

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.