This company is first rate! Knowledgeable, friendly, & professional. Showed up early for the…read moreappointment ready to do the job & the price was below big box plumbers. I will most definitely use Pro State Plumbing from now on & would highly recommend you give him try....

From the owner: Plumbing Contractor in business 26 years. You Always Get The Owner. Integrity and First Class…read moreCraftsmanship

Our almost 6 year old electric water heater ceased proper functioning and one of the two…read morethermostats was causing stinky insulation scorching. I found Misty Mountain Plumbing through Apple Maps (I think). Susan in their office was terrific at communicating with me every step of the way from my inquiry and scheduling through billing and payment. Plumbing technician Eric Kessler evaluated the situation and made his recommendation. We agreed and he immediately acquired what was needed to complete the job, including pulling in his helper/son Zach to assist with moving water heaters, etc. They were thorough, courteous, and explained well. Price was fair and they got to us promptly. We do recommend Misty Mountain Plumbing and would use them again.

Eric was amazing. My husband and I had this huge job. I know this job was really hard. Eric and…read moreDomm were so friendly and Eric is an expeet plumber! I feel we were lucky to Misty Mountain Plumbing do this job for us. It's so hard to find friendly, capable and knowledgeable men like him. We will definitely refer any of our friends and relatives what a great job Misty Mountain Plumbing did for us! Thank you for the perfect service!

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

The fireman was out of town on my first contact, but he did get back in touch quickly. We setup a…read moredate for them to repair the gas fire starter in my log burning fireplace. They showed up on time and did a great job. The price for the repair was very reasonable.

I called this wonderful man on a Friday evening late. My frig and freezer went out and he was not…read moreable to come as this is not his specialty. He walked me through options that were more in my budget and gave me a place to go and a contact there. If this is the way he treats is customers you will be pleased to use his service,

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

Dispatcher is extremely RUDE!!! She was very short and said NO appts. after 5pm even after I was…read moretold by another employee that they could help me.

We've used their services in the past and have been pleased with the service even though they…read moreseemed a bit high in price. So, rather than take a chance on someone new we set an appointment to have a faucet installed in the kitchen due to having new countertops installed. They were prompt, completed the job in a timely fashion, the young man was very pleasant however, the price was beyond unreasonable. They did have to amend the pvc into the house but we supplied the faucet. The total was $815.00!!! We were charged over $300.00 just for new sink drainer baskets, over $200.00 just for installation of the faucet which we provided and the remainder was for amending the pvc! We WILL NOT be using their services again. They maybe Christians but their pricing sure doesn't reflect that!!

Crap customer service. I put an order in through the website, 8 days ago, if you call you get to…read morehold for 15-20 minutes every time. In any case, no delivery, so I call and hold 19 minutes, she answers and no record of an order. They provide crap customer service, push you to order online, then it doesn't work.

I have called for two months and no one ever answer phones…read more No all of a sudden I get a text message they put in a 108 gallons no phone call just did it. I was on will call with Freeman Gas. Superior all of a sudden decides to answer the phone after they fill my tank. I had called a local company to swap out tank and now I have a full tank. Nightmare is for sure. Sorry way to run a company.

Professional, knowledgeable, courteous. Would happily use again. Keep in mind, if you're in Blount…read moreCounty you will have to pay an additional $99 fee. I was happy to pay this because of their reviews, and also that that would go towards any repairs that needed to be done. They also let me know that upfront.

Had them come out and quote me for replacing some receptacles and running a new dryer line. Asked…read moreabout upgrading the panel due to the house being so old and no labels and adding an upgraded line for the dryer. Gave me a quote on Monday and was able to do the work on Thursday. Shaun did the estimate and helped to get everything set up. Even getting the state inspector to come by on an off day for the area. Randall, Matthew and Jody did the bulk of the work with Dustin coming in and doing some finish up work. It was a large job but I finally got the correct outlet for the dryer, all electrical up to code and had everything completed in a day, even the labeling of the panel. So very greatful for the quick timing. Will definitely be calling them for future electrical and plumbing needs. Thanks Again!

Mike did a great job on replacing my circulating pump of my water heater. Will recommend to my…read morefriends and use again.

It is so hard finding an honest plumber that won't price gouge you and does quality work. We have…read moreused a few plumbers on our very old house and have never been satisfied with work or price. Then we found Mike. He does great work and I feel was very reasonably priced. He was there the same day we called to quote us at no charge and started working the next day on our septic tank. Needless to say our septic tank was so so old and huge roots had grown into the field drain so it was an extensive job. He stayed until after midnight to fix the problem and not make us be without water for more than a day. I am very grateful to him and will use him from now on with any plumbing issues we may have.