I had A very come for the second time both times have been emergency calls he came the same day and…read morewas able to this time give me a quote on making the repairs needed prices have been more than fair

From the owner: Locally owned and operated out of the beautiful mountains of Western North Carolina. Small jobs to…read morebig jobs A Step Above Plumbing will take them all. We also can find the hard to find small drips that most companies would give up on looking for if you have a issue feel free to reach out and schedule your appointment we look forward to meeting you

Highly recommend this company! Dependable and reasonable! Project came in below estimate which…read moreis a big plus.

Installed water heater. Owner operated. Straight forward process and pricing. Expert work,…read moreprofessional demeanor, no surprises. I will definitely call 3 sons for future plumbing needs.

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

The fireman was out of town on my first contact, but he did get back in touch quickly. We setup a…read moredate for them to repair the gas fire starter in my log burning fireplace. They showed up on time and did a great job. The price for the repair was very reasonable.

I called this wonderful man on a Friday evening late. My frig and freezer went out and he was not…read moreable to come as this is not his specialty. He walked me through options that were more in my budget and gave me a place to go and a contact there. If this is the way he treats is customers you will be pleased to use his service,

Great Service. Living in a more remote area is not easy to find dependable workers. Seth came when…read morehe said he would and fixed our clog and cleaned up our bathroom. The price was very reasonable. I would highly recommend this company

Very knowledgeable and reliable, they were always in touch with any updates needed. They stayed…read morebusy and completed the project in an honest and workmanlike manner, and were always available to answer any questions or concerns.

Great experience, good value for the money, and wonderful service. Highly recommended!…read more I needed to fix or replace an older gas fireplace that had not worked for over a year and I also wanted to install another fireplace elsewhere in the house. They got my older fireplace working without pushing me to get a new one and did a great job installing a new fireplace upstairs. Compared to another experience this was night and day. They will be my go to fireplace guys going forward!

I would highly recommend this company. Butch answered the call quickly and came out the next day…read moreevening. They were fast, friendly and priced well. Thanks again.

They were on time and was honest. I will be using them again. Give them a call you will get the…read morework done for you.

I had guests at my house on a Friday afternoon when a Moen shower valve went bad and I could not…read moreturn off the water. I called 19-2, gave them the address, and Stephen on the way in minutes. I would highly recommend 19-2 Enterprises!!