Consistent service record. They maintain our septic system up to the latest EPA standards.read more

Scheduling was a breeze, and was impressed with how quickly I was able to get on their schedule as…read morecompared to other local providers. Price was inline with other local companies. The 2 gents that came to provide service were professional, and it was good to see a more senior provider educating in a positive way a newer resource. Seeing this type of growth opportunity is always appreciated. Thank you for the quality work, and will be looking to utilize again in 2 years when I'm in need of service. Am hoping that they will provide a reminder in advance of my required service so that I don't have to try and remember myself.

Quick to address the problem we were having and thoroughly explained what had happened.read more

TERRIBLE service they wouldn't stand behind their work and they wouldn't come back to fix the work…read morethat they did that wasn't functioning . Charged me 200+ for a service call ( onsite for 15-20 min) told me to get rid of the GFI on my septic power and it would fix itself. NOT THE CASE ! They wouldn't stand behind their work left me to spend the weekend without out being able to run the water or flush the toilets in my home because they wouldn't come back to fix their own shit no pun intended

Very professional and thorough from the first phone call when I inquired on pricing, availability,…read moreetc. They asked the right questions that other services I called didn't. Carter, the tech was on time and told me more than I ever knew about septic systems thru the 4 years I've had it. Price was reasonable too.

When does the alarm go off on the septic system.... why 1 a.m., of course !! Again, I called for…read morehelp at 8 a.m., and within 1/2 hour, I knew help would be on the way. Chuck and Adam helped in a pinch. Having been educated on the same issue in the past by Adam, we knew what to do. We have used this company for over 25 years. Fabulous service. If you need help, call them !!!

If you or anyone you know needs septic tank services, always use Sanitary Septic Tank Cleaning!…read moreThey were quick, efficient, and provided the highest quality of services!! They are a family owned company that is honest and go above & beyond for you! Thank you again for all of your help! :)

Unreliable! Made an…read moreappointment for a Saturday well in advance. They canceled the appointment on the day set up up after the time they were supposed to arrive. They rescheduled. The next Saturday they did not show at the time set up. Called the office and person answering phone has no idea any appointments are scheduled and what to do about it. The serviceman called and tried to resolve but did give an apology for any of the mix-ups. Told them not to bother.

From the owner: We clean all types of septic systems Chuck Dunlap,ownerread more

Called them to come identify the red light & alarm issue on septic…read more Stated they had all of their technicians "out" for a conference and wouldn't be able to get to me for two weeks. I find this alarming if you place all of your eggs in one basket, how can you generate service income in a service business industry. I guess it it what it is. Ended up having to use another service provider as it was a time of the essence issue.

Don't recall man's name that came to my house, introduced himself & proceeded to inspect & service…read moremy septic,answered all my questions, will be using them in the future.

Serviced our address for 35 years! Came out for a sale inspection and failed the tank. Asked for…read morephotos etc nothing! Talked to manager and all he could say was I don't know!? Beware of this company and do your home work!

Would give zero stars if possible. Guy came 4 hours early. I immediately said "I'm glad you're…read morehere". He did not reply or look at me in driveway. Husband not home since he came so early. He complained about heat, said he can't crawl under deck. I said then cancel. He refused to cancel. I said "then call my husband". He yelled at me "I ain't your husband". I called husband who tried to cancel. He refused to leave. Husband left work to return home 40 min drive. Service guy cleaned tanks in 20 min!? Seemed too fast. Reading other reviews I now wonder if he even got one tank clean. LEFT TONS OF SLUDGE ALL OVER OUR DRIVE. Husband had to spend half hour cleaning drive. He called to complain about service guys attitude. Girl at office said "oh he was having a bad day". Husband said well he shouldn't be taking it out on my wife. We won't be using you again". She said she could care less. WONT USE AGAIN AFTER 18 YEARS! WAY TO GO. LOST ANOTHER CUSTOMER. 100 WAYS TO GO OUT OF BUSINESS. ​STAY AWAY.

This company, and the staff, are terrific!! Having a septic emergency, they dispatched Curt and…read moreRyan within an hour. Crisis averted. I had a panic attack over the septic the next day, and again, Curt and Ryan were here in under a half hour. Shawn and Eric came out on the 3rd trip to replace a cap, and they were every bit as nice and efficient as the others. Reasonably priced, friendly and they all know their stuff. I can't recommend them highly enough.

Would give zero stars if possible - scheduled through Wilson Plumbing for a Friday. They called to…read morereschedule for another day, after wife took off work. I called the day before to check on time and they lost the work order... we're going to call back. Never did. I called the following am and they still didn't know if they could get there - wife has now taken off second day. Told me they could get back to me by 200pm... never did and never showed up. Done with them and all the Wilson companies! Note - Downs is now part of the Wilson Home Improvement Companies.