I called Simpson Septic Pumping because I remember I had used them before and was appreciative of…read morethe wonderful service they provided. They came out the same day that I called and was professional and friendly. The person that came was very thorough and checked everything out. I highly recommend them to anyone needing good septic tank service.

I called Eric Simpson to arrange a pump-out (a good value/reasonable cost for this service) and…read moreinquire how to determine the exact capacity of our "standard septic" system tank. He offered a contact person to assess the size of the tank and, unfortunately, we're out of Eric's service area. He was very professional and helpful even though we could not retain him for services.

When you need a septic "angel," Orlando to the rescue! In addition to professional and prompt…read moreservice, the owner is truly one of the kindest humans I've had the pleasure to interact with. I recently had a scheduled quarterly inspection from another company on a Friday. I won't go into details except to say the aerobic system was not functioning correctly and there was a risk of waste coming back into my house. That is a scary situation. :-O The company told me they couldn't do anything until the following Monday, and because of several personal issues checking into a hotel for the weekend was not an option. After calling over a dozen companies well zero success and no options for any type of resolution, Orlando called me back right at COB. I explained the situation and my concerns to him (e.g., definitely the need to at least flush a toilet over the weekend). Orlando was very attentive to my needs and went absolutely above and beyond what any small business owner would normally be willing to do. He voluntarily came to my property and did a small "fix" to at least get me through the weekend until the system could be repaired. And he did it out of the kindness of his heart (no charge). Turns out we're actually almost neighbors. Sooooooo, on a Friday after business hours, after working a long full week, Orlando literally saved me both from possible hazardous waste flooding my house and the unnecessary additional anxiety that frankly I can't currently handle. Thank you thank you thank you!!! May all good things be gifted in life to you and yours. You deserve the best. I highly recommend for all of your septic service and repair needs. 10 stars if I could. :D Support local. Support small. #ATX

Scheduled quick and easy, took care of it all. No complaints! Would happily use them again.read more

Hector and his crew showed up early, got the job done and were very helpful with suggestions on how…read moreto prolong the life of our septic tank. it was a pleasure doing business with them and we are now customers for life. high quality service in this day and age is exceptional and we will certainly refer everyone we know to Hector's Septic Service! we were very impressed and you will be too.

If you need your septic cleaned out I highly recommend Hector! He is trustworthy, honest,…read moretransparent, and very kind. He gave us some amazing tips to make sure we prevent any issues. HIGHLY RECOMMEND!!!

Excellent. They were on time. Competent. And very friendly and explained what they were doing.read more

The quality of their work was outstanding. The entire process was smooth, professional, and…read moreexceeded my expectations. I would absolutely recommend Cody and his team to anyone who needs septic work done. Zach & Jasmyne

I've been working with Marty at Austin Area Aerobic Services LLC for years now and have had nothing…read morebut a great experience with them. The communication, estimates and renewal process has always been great. I would highly recommend for your septic needs.

Can I bump it up to 50 stars? Marty went above and beyond…read morefor us. He recognized an issue on his end and took accountability for it and made it right at the speed of light over a holiday weekend. He has earned a customer for life with his integrity and knowledge for maintaining our septic system. Thanks!!

I had an emergency and called SOS to see how quickly they could come. I was told on the phone that…read moreit was doubtful they could come that day. As such I told SOS I was going to try and find someone to come by ASAP. I was able to get another company to come by that day, so I scheduled the other company. Right after getting off the phone with the other company SOS called back and said they could come that day. I find that to be great customer service that they would call me back saying they could make room for my problem. SOS is to be commended for their communications with customers. This trait is lacking with many companies I deal with in the Austin area.

Used Snowden for septic pump out. Spent time on phone prior with Jeff who was very informative…read more Overall, good service as Larry H was outstanding and on time. Recommend them.

Vernon orchestrated all of the prep work, deliveries and inspections to perfection. Great crew of…read morehelpers arriving at the right time to do their part. Vernon managed and executed this project fantastically. 3 women in the house, with way more hair than what is on my head, placed some pressure on me more than the impending thunderstorm and Vernon delivered. I have 3 happy women in the house.

We did not have work done by these guys, but beware of their respect of next door neighbor…read moreproperty! They parked their big, heavy backhoe on our property right across the street on our yard and course proceeded to tear up the yard and probably broke the sprinklers. The homeowners are new and were not home at the time or they were too afraid to answer the door. We have filled a complaint with the company. We'll see if any compensation becomes of it.

Wow, I seldom post reviews but felt need to warn those unfamiliar with…read morecost of septic pumping. Normal cost is between $300-$375. Pop-A-Lid's quote $575.! You've got to be kidding!!!

Quoted the lowest price of 4 places we called, but then came up with extra charges that added $200…read moreto the bill. Charged to locate the septic system even though I showed them exactly where it was (with above-ground access). Charged for extra hose length. Even charged for digging when I did the digging to access the other access holes even though the whole tank is connected. Their truck left marks all over my driveway and a huge oil stain from their truck engine. Quoted price: $350. Actually charged: $540. Price quoted was for 1500 gallon tank. They knew it was a 1500 gallon tank. Their excuse for overcharging? "Well, sometimes a 1500 gallon tank (made of steel, by the way) actually holds 1700 gallons."