The Astbury crew showed up early and went right to work helping me locate the septic tank on my new…read morelake house property. The crew was obviously very experienced and they located the tank carefully and quickly. They then installed concrete risers to set the clean out covers less than a foot from the surface (the tank was down deep because the lot was regraded 3 years ago by the prior owner to build the new lake house. So, now I can easily uncover and pump out the tank when necessary. The crew of two were great guys as well and did all that I asked and expected. I highly recommend M E Astbury & Son and will use them again for sure.

My wife and I when we first got married went to Trenton flooring and furniture to find a dresser…read morefor our master bedroom. We live in Holden, ME. We had gone to a couple other furniture stores and didn't find anything we liked especially for the prices. When we went to Trenton flooring and furniture we found the staff super helpful, the prices very reasonable and above all we were impressed that they offered free delivery within 50 miles. Not only did they deliver the dresser but they put it where we wanted it and took away our old dresser for us free of charge as well. I highly recommend them. We just bought a dining set from them for our new home in Brewer and they deliver for free here as well. There customer service is top notch and they have a really nice selection of pieces.

The folks at Trenton Flooring and Furniture not only have beautiful furnishing for you house, but…read morethe folks that work there are top notch! My husband had not been released from the hospital having open heart surgery and they were kind and helpful helping us pick out a motorized lift chair to aid in his recovery home. They measured the chairs, sent pictures and ultimately made sure to deliver our choice to our home in time for my husbands arrival. The chair is beautiful, but more importantly, it is a perfect fit and aid to my husband. Thank you, Sherry and Mike

We have had our personal kitchen counter top plus a long customer sign in desk. Next we had 3…read moreother kitchen counters installed with intricate pieces needed . Steve was not on the job and let his professional men do the excellent work. Highly recommend The Granite shop has so many beautiful choices in stone and colors.

Steve became emotionally unstable and unhinged with us. He couldn't keep his scheduling commitments…read moreand then yelled at us, his customer, when we attempted to address the problems. He consistently made excuses and proved to be entirely unreliable. We had to cut ties with him and were forced to dispute the deposit we had put down just to get our money returned. Strongly advise against doing business with this individual. From what we were told after the fact, this is not uncommon behavior for him.

Brad appeared the morning I called to assess the wiring. Ted installed a new outlet the next…read moremorning. Both noticed a leak in the basement; Garrett came the next day to fix it. I'll highly recommend H.G. Reed.

Great family company who provided top notch plumbing support on my new garage. Their work was…read moreprofessional and they were there when I needed them. Thanks Brad for the great support!

John Avila and his assistant, Jim, were phenomenal in every way! This past December, our furnace…read more"puffed back" and, in eight minutes, deposited soot throughout our entire house. Thus began the long process of dealing with insurance and professional cleaners, but when it came time to paint, Red Ladder Painting Co made the experience seamless and most enjoyable. John helped us to navigate color choices and paint questions, and to orchestrate the process of preparing each room and its contents for painting. We were lucky that John was able to fit us into his schedule and, as busy as he is, he saw the job through to the end without a hiccup. In addition to their stellar painting skills, John and Jim took great care in sealing off rooms to avoid dust transfer and, each afternoon, they left the spaces clean, neat, and tidy. This was much appreciated, given that we were living in the house during this time. And, during this time of COVID, they took the responsibility of mask-wearing and social-distanting very seriously. In short, John and Jim made our house glow! We would not hesitate to have them back and recommend them without a doubt!

We recently moved to the area to a 150 year old house. Having no references for painters, I…read morecontacted Red Ladder and some others through Yelp. John replied promptly and met us to review the project. He was helpful with his insights about the wallpaper removal and plastering. His estimate was reasonable. He and Jim showed up on time, were quiet (no blaring music or phone calls) and kept the place clean. It being an old house, there were some surprises that John explained to us. All in all, the job was done in a most excellent fashion, the rooms look much improved. We're happy to know the walls are in better shape than when they started. The painting job is so fine, we are entirely pleased. John's estimate was reasonable and his work was excellent. I strongly recommend Red Ladder Painting.

Transported and planted 12' substitute trees into an established harbor side garden on a…read morechallenging slope. Interacted with landscape architect and gardener in a very professional manner, and GOT THE JOB DONE! Very satisfied!

Marc sold our house with us being across the country after a relocation rendered us un able to use…read moreour second home. We found him to be knowledgeable, fair, a good negotiator, and reasonable! It was just a really nice experience. 10/10 would work with Marc again!

Unfortunately, I would not recommend renting from Salt Air Properties. I recently booked an Airbnb…read morethrough them for a future stay in October, but found out my father in law had recently been diagnosed with stage 4 cancer. As soon as we found out, I knew that our plans may need to change as his prognosis wasn't looking good so I went to Airbnb to see what our cancellation options were. I realized I was 3 days late to a full refund. The partial refund was still available to me though, which was 50% a night minus the service fee. I figured it might still be worth a shot to explain the situation at hand and see if the host was able to accommodate us, and make exception for a full refund or even a credit for a future stay. I sent Amanda a direct message with the request mentioned, and she had advised to reach out to Airbnb to explore my cancellation options. I reached out to Airbnb and they said I could try to request for the full refund and though there is a cancellation policy, the host can ultimately decide if they want to honor a full refund and make exceptions given the situation at hand. They even said they saw the messages and felt the host was understanding so requesting the full refund looked promising. Anyways, we tried working out having me request the full refund and I was not able to due to access issues. The Airbnb agent then said she could request for at least what I was already owed (50% minus service fee), and I can just request for the remaining balance after and the host will just have to approve that request for the full refund. It wasn't until after that I realized by doing that, Airbnb had to cancel my reservation. I asked if it could be undone but they said it could not. So, that was done but I figured I'll just do what I can now. I submitted for the remaining balance and even uploaded documents of proof of us going to the pulmonologist and being recently diagnosed. Within a day or two, I got a message that Amanda denied the full refund. I got my partial refund, but there was an amount I lost. I reached out to her again and requested if there was a possibility I can just rebook the same reservation (with the same dates) so at least some of my other family members can go even if some of us had to stay back. The dates were still available, I requested to pay back the refund I got back, but just requested if we can just at least use the funds I lost during this process towards the reservation again. Amanda said no and that I would have to rebook the reservation again and essentially now, pay MORE because she was not willing to use those lost funds towards the original reservation. I am truly upset by the lack of professionalism, empathy, compassion, and communication by the host. What was the purpose of having me reach out to Airbnb to explore my cancellation options if you knew you weren't going to honor the full refund or credit request? Amanda could have been fully transparent and also practiced more compassion to explain that she understood the situation at hand but couldn't honor the request and a partial refund would be the best she could do. I would have been more than fine with that because I do understand I missed the cancellation policy for a full refund by a few days. But not being direct, transparent, and compassionate was disheartening. On top of that, not even considering the accommodation of returning the reservation to us if I was willing to pay back the refund and use my lost funds towards it... that was all I needed to know about her. Greed over compassion. She could do better as a host and as a human being. I hate that I even have to give a 1 star. Also wished I saw that she had a yelp review before I booked. I would've much rather provided business to another host that would be much more deserving.

Traveler Beware! I would not recommend renting this Airbnb…read more I needed to cancel this Airbnb reservation due to a medical emergency involving my daughter and her newborn (only 2 weeks old at the time ) I contacted the hosts well in advance and sent multiple polite requests explaining the situation. They initially said they would consider my appeal but over 48 hours later I had to message them again. At this time they said I was required to cancel first before they would review any refund options. Quote: "We will work with you as much as we can... If you cancel tonight, there is still a chance that the nights will rebook. We are expecting great weather this coming week and that always helps when people are looking to book their trips. Thank you. " After canceling, I noticed the property showed some of my original dates as unavailable, so I followed up with six more respectful, well-worded messages requesting some compensation-- all completely ignored. To this day almost one month later, I have never received a response. This level of unresponsiveness is extremely unprofessional. Ultimately, they retained the full payment, even though the property may have rebooked for the same dates. This experience did not meet my expectations for communication, consideration or professionalism , so I would not recommend this Airbnb based on my experience. I understand it may have fallen outside standard policy, but this was a clear opportunity to show empathy and simple kindness and decency given the genuine medical and financial situation. Sadly, they chose profit over compassion. For that reason, I cannot recommend this Airbnb to others.