Honestly I have to be honest. Dr. Abeles and his staff has a very nice warm friendly atmosphere that welcomes patients in. My visits would be long waiting in the room for the doctor to see me. But once he does he's friendly open about what's going on with your medical condition and his years of expertise knows just how to try and help his patients. Yes he goes the extra mild I must say. You know... I think he's a cool ole guy for a doctor. Thanks Dr. And your wonderful staff for your good work read more

If I could give this careless, inept, money hungry so called, doctor no stars, or better yet have his license to practice medicine revoked and him locked-up, I'd do so. He couldn't control himself and performed an in office procedure, which less than 20 seconds before, looking at me from less than a foot away, and our agreeing together SHOULD NOT BE DONE-would be counterproductive to my health and well-being-did anyhow and crippled me. read more

I saw Dr Abeles for three months. In serious pain throughout. He said just over the counter but I needed something stronger to kill the pain. I told him I'd been given shots for 20 years in hips & knees. He decided to give me a shot. It didn't work. I found a different Doctor and he said I needed a hip replacement. I had to wait another three months to get the surgery done but at least he gave me pain killers. Time? The day I walked out I was waiting over an hour. The staff is great. read more

WTAH Dr. Abeles. Although you have a great personality you have ZERO time management skills. This was the second time we've waited over 30 minutes. I specifically scheduled a 1:30 appointment and assured to be the first seen after lunch. We waited in the room since 1:30 as we seen you Dr Abeles clearly doing paperwork in the room across from us while his staff marched in and out asking him questions. At 2PM, we had enough and left. Completely UNACCEPTABLE and UNPROFESSIONAL. Either stop triple booking, get new management and maybe we'd consider coming back. Until then, there's plenty of great doctors with superior time management. read more

I've been a patient of Dr. Abeles since 1998. He is a caring, compassionate and skilled surgeon. Not only has he done knee scopes and back procedures on me over the years, he has taken care of my daughter with gentleness. His office staff is professional and caring as well. Excellent care! read more

Very disappointed with care so far at this facility. Showed up early to my appointment as asked to fill out paperwork waited 45 min past my appointment time. The worst of all the doctor forgot to call in my prescription before they closed for the weekend. The doctor seems knowledgeable but also seemed very overbooked and in a rush. read more

Gave me a appointment time of 3:15pm, told me to come here at 2:45pm, arrived five minutes early. Filled out paperwork, and put me on hold for a hour sitting outside. Done... Bad. read more

I had to go back again to Dr Abeles. I had an unfortunate re-injury at home. The staff was very accommodating and was able to get me in to see Dr Abeles the same day. Dr Abeles fixed my fractured toe in a matter of minutes and now I am on the mend once again. There is a reason that his office is busy!!!! He is an excellent doctor and knows his stuff. Thank you Dr Abeles read more

Office staff who scheduled my appointment was very rude over the phone, she commanded me to bring a record of my X-ray, I told her I didn't have it but I would sign the release form and her office could obtain a record from my health care provider, she said to me we didn't have time for that. Today I arrived at Dr. Abeles's office at 2pm, I was told that I had no appointment. I asked to speak to Anna Hernandez, the Practice Manager, she told me that her staff called me back right after scheduled my appointment and canceled it. The fact was her staff never called me back (not even a voicemail) regarding my appointment was canceled. Both Anna and her staff were a LIAR and no customer service minded. Why Dr. Abeles has such horrible staffs like this working with people who injured and needed help. There were so many people wrote BAD reviews about Dr. Abeles's office staffs are RUDE! It's true they are rude, liar, horrible and unprofessional here! I'd NOT recommend Dr. Abeles to anyone!! read more

If this cuck is your worker's compensation doctor, get a new one!!!!! He will have you back to work with a broken back in about 2 weeks. We dealt with this negligent physician for a few years before finally getting fed-up, and relieving him of his duties... 30 days later, I was deemed permanently disabled with a severe back injury... Steer clear of this quack physician at all costs!!!!! read more

It's a medical office. I don't really expect much. People are nice. Been here before for something I can't remember what but was also work related. Love the fish tank out front! The puffer fish always keeps my attention..I swear that fish is watching me haha read more

Douglas Abeles, MD & Associates - Patient room...one of - Orthopedists Near Me - Castro Valley, California

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OFFICE STAFF ARE WORTHLESS AND RUDE. Make sure you clear up your entire day for this appointment lol. Takes an hour.... at the least.... to be called into the office read more

From beginning to end....I could only wish more practices in the medical field were as thorough as this one. The staff is professional, kind, empathetic, and patient. Dr Abeles has taken the time to listen and help me figure out what was best for my healing long term. After two years of chronic pain I feel I am now not only on a path to healing but hopeful. I need to take steps to feeling better and I know I am supported by Dr. Ables and his team. read more

When I was a kid I was always complaining about leg pain and discomfort so my father (who is a physical therapist) consulted with Dr. Abeles, who referred me to a pediatric orthopedic surgeon. Thanks to Dr. Abeles' knowledgeable guidance I was able to get the care I needed. Roughly 9 years later and I am now interning for Dr. Abeles and I have never seen such a skilled, genuine, and dedicated hard worker as himself. He uses cutting edge equipment and techniques to make sure that each and every one of his patients makes a successful and speedy recovery. The patient care at his clinic is top priority, with every single one of his staff members who also attribute to the much deserved success of the clinic. Additionally, I have been working at a physical therapy clinic for the past 3 years as a physical therapist aide and have seen many of Dr. Abeles patients. All of Dr. Abeles patients who came through always had the quickest recovery rates and minimal scarring. Overall, I have witnessed firsthand the skillfulness and succession of Dr. Abeles and his staff. Each and every person here works their very best to make sure every patient's needs are tended to. read more

Dr. Abeles combines expertise in sports medicine and great human rapport. He recommended arthroscopic surgery for my left knee and the result is phenomenal. I'm 56 and I recovered 99% in just about 2 months. Subsequent pain was minimal. The medical practice is comfortable, safe and friendly, too. You don't feel like a number. read more

I've been seeing Dr Abeles pretty much since we moved here 4 years ago and while he's never operated on me he has been absolutely phenomenal when it comes to diagnostic work and talking through my various annoying injuries. Dr Abeles has a great bedside manner and is a lot easier to talk to than some other surgeons, he is a genuinely nice and caring guy and he always makes enough time to talk through my concerns in a session. I've never felt rushed out or been given the reader digest version of a diagnosis. His staff are friendly, efficent and have always managed to squeeze me in, sometimes even right after I call the office and his en-suite MRI has been great while I've been recovering from my surgeries and car wreck related issues. read more

I've always had a wonderful experience here the staff is super helpful and go out of their way to accommodate in cases of emergency. They always exhibit tremendous customer service and Dr Abeles himself has a wonderful bedside manner. I do appreciate that he takes his time to explain in terms that a patient can understand. It's conveniently a full service place with mri, X-ray chiro and acupuncture being that they accept most insurances it's completely the reasons I keep coming back. I would highly recommend their services. read more

I have been extremely pleased with the service I have received from Dr. Abeles and his staff these past (nearly) 2 years. Dr. Abeles, in my opinion, is outstanding at what he does and has helped me immensely in handling the back pain and sciatica that resulted from my two herniated disks as well as a tissue tear and hairline fracture of my ankle I had originally thought was just pain from a strained ankle and a lifetime of sprains. But the pain had lasted about 6 months this time around, so I suggested that, to be on the safe side, we get an MRI, which he approved. Imagine my surprise! Dr. Abeles put me in a boot for 2 months, and the pain is now gone. Dr. Abeles also has a terrific bedside manner. He has a great sense of humor, explains everything in terms any layperson can understand and is very cordial. And he will get his patients what they need, be it MRIs or DME or anything else. His staff, both front and back office, are lovely, extremely competent and really stay on top of things--if you leave them a message, they WILL call you back. (NOTE: The two women who staff the front desk have both been in their jobs for a year or less; any reviews from 2018 or earlier critical of the front office staff were talking about two other women who no longer work at this office. I am certain you will be very happy with the women holding these positions now, both of whom I have always found to be bright, friendly, and helpful.) I highly recommend Dr. Abeles and his staff. read more

This office is so busy, it takes for ever to get an initial appointment,(it took 4 weeks) then the Doctor rushes through your appointment. it takes another several weeks (3) to get in to see the OT person, there is only 1....... which means your appointments are going to be booked several weeks out. I was supposed to be seen 3 days a week for a hour each. They have the OT person so over booked it took another several weeks just to get one appointment. The first day I waited over 45 min to be seen and even went in early. Next for my follow up appointments, they had NO Hour Slots for several weeks out... Which means that my care is being prolonged and my disability is being prolonged. Don't know about anyone else but I can not afford to live on disability. I left a message for the office manager, they were so kind to have ignored my call and I never received a follow up call. I changed Doctors offices. read more

Having been to so many medical offices and being a nurse myself, this is seriously the worst office ever. From the service to the doctors. I had come across so many issues with the short time I had with them. First of all, I made an appointment and it took me two weeks to even meet with a doctor. When I finally met with the doctor... Dr. Abeles told me to meet with Dr. Butler, the neurologist. By the way, the appointment took less than 10 minutes. Anyways, I went ahead and made an appointment. When I arrived for my appointment, one of the workers asked me if I had an EMG done. I told her that no one told me I had to get one. She also told me that Dr. Butler wasn't coming in today because he only had one patient for today (which was me) and in her words "did not want to come in for just one patient." What really irritated me was that I had to drive from San Francisco to Castro Valley to see this doctor. And the staff COULD NOT EVEN CALL ME to tell me not to come in. The staff told me that they "had lost my number." Lost my number? Really. I have never came across such an medical office that was so incompetent. The doctors obviously do not care about their patients. This facility really needs to have a better system with appointments. And the doctors really need to keep in mind patient centered care. If I could put no stars on this yelp review, I would. But I guess one star will have to do. read more

I cannot tell you in words how rude and insensitive are the two people in this Dr.'s front office is. They are both pouting all the time, specially the skinny one with straight dark hair with a big eyes. Never did I ever see her smile or be nice to anyone . They both look so unhappy with their jobs. I Usually sit and wait in front of them when I go there. So I see how these two reacts with the patients. I always had to wait to be seen in this office. And even when I am late, I still have to wait. But the worst one is the fat lady that sits with the big eyed lady. Both of them seems to be irritated when they see someone in front of them. Right away... the dialog is... "what do you want? Go ahead and sign the log" without even looking at you. Very stuck-up. A long story to tell but the fat lady is not only rude. She is a " liar too". Last Wednesday I called in sick as I was in so much pain, as I was leaving me house... my sick mother needed attention, so I tend to her first. The house is 15 minutes away from the doctor's office. So I called to let them know. As soon as this fat lady got on the phone she told me right away that I have to re-schedule. I told her that I really need to see Mindy (the acupuncturist) as I was in she much pain she told me that she already was gone for the day. Very dismissive voice. She did not even listen to what I was gonna say. I was frustrated but what can I do. So I told her okay I will just pick up my FMLA docs as I need to submit it at my work. She also told me that the lady taking care of that is gone for the day. So I was not able to contend myself because at this point I know she is lying. So I said "what the f- - - - she told me she will leave it in the front desk". I swore but not yo her directly. It is out of frustration of whet she's putting me through... at this point it was only 4:20 and they fo not close until 5:30. She put me on hold and said ok you can pick it up but you have to pay $50 bucks. At this point I was so upset and crying. I had to stop driving. But I need my FMLA DOCS. So went there, paid and got my docs. As I was leaving Mindy came out and told me "just next time don't be late ok. " I was shocked! I looked at her in disbelief. The fat lady lied. I asked her why did you lie? She said in a non challant way " oh well I thought she was already gone." Did you get up and check? No. Then the other lady said "we'll you are always late anyway."so I asked. "so it is ok for us to wait for hours but we can't be late for 5 min?" She smirk at me and said, "you are always late." I have only been there 4 times, that day was supposed to be the 5th how can she say I am always late. And all those times I went there.... I had to wait. They both argued with me... like no end. And this is happening while I am in excruciating pain. You would think they care. They don't! Think twice before you go to this office. The doctor is good but I am not sure if he cares about how these two people run his front office or if this is the way he want his office to be represented! An iron fist! Worst Customer Service Ever!!! If Dr. Abeles does not do anything about these two people's very bad, non-caring, stuck-up attitude, his office's reputation will be ruined... after all they are the one's that see his patients first. Dr. Abeles, you are a good doctor you don't deserve to work with people like these two. If you ever want to know my side of the story...you are welcome to call, otherwise I will just assume that you don't care as well. Too bad you are employing two people who wants to run out the door before 5:30 hits the mark as they said you refuse to pay them over time that is very sad. If only the lady listened to what I was saying... Mindy could have only done half an hour and you could have still bill me for the whole session, they Wouldn't have to stay overtime, and there we wouldn't have to be an issue. The bottom line they like to play "God". They don't care a bit, she just want to go home on time because they are not allowed to work overtime. It doesn't matter that I, your patient is in So much pain. Worst of it all one of them called my lawyer and complained about me, instead of me complaining about them. They need to cover their tracks. Very sneaky mind games. As much as I like Dr. Abeles... I will not come back here. I din't deserve to be treated like that. read more

I met with Dr. Abeles after I had slipped and strained my knee, I believe it was a type 2 medial collateral ligament strain. Fortunately, the MRI did not show any tearing that would require surgery. Being able to quickly get an appointment with Dr. Abeles soon after my injury with an onsite MRI facility provided for an added level of convenience. Dr. Abeles treated me with a warmth and professionalism that I've rarely encounter in the healthcare industry. Everything went very smooth with his staff from booking my appointment through insurance claims. read more

I'm updating from my last experience at Dr. Abeles office. I want to make it clear that of all the years that I have been a patient of Dr. Abeles, (15+) I have ALWAYS had exceptional customer service with everyone in this office. I understand that we all get busy and things happen that sometimes prevent us from being able to do our jobs to the ability that we are able. I am glad to let everyone know that my issue was resolved in a timely manner and I got what I needed to get done. Dr. Abeles is a exceptional doctor and always gets "5" stars from me. Without him doing my back surgery I would not be doing the things that I am doing to this day. If you are looking for a great surgeon this is the one you want!! read more

My Dr is Dr Krinski and He is an awesome Dr, but he uses Dr Abeles office and his office employees. On December 26th I had a 10:30 appointment for an Xray. I arrived at 10:15 and office was closed, even though the note on the door said opens at 830. They finally opened the door at 10:30. But there were people there with 10:00 appointments. I signed in for my Xray and sat down. At 11:15 I asked when i would be seen, and they said shortly. At 11:30 (after waiting 1 hour) they tell me that the xray tech is not coming in. I live 45 miles away and took off a day of work for nothing!! But you know if i didn't show, they would have charged me for a missed appointment. I should be able to charge them for wasted gas and using a PTO day for no reason!!! read more

I just finished my internship at Dr. Abeles. My experience the greatest experience ever. He is very positive, patient and reassuring from the beginning. He is extremely knowledgeable, kind, considerate and professional. when I asked any question form him, he explained patiently in the timely manner about what he is doing and why. He is outstanding physician. The whole staff are the best as i can say about receptionist, MA,....to the doctors at his office are extremely knowledgeable and passionate, multitasked in high stress moments. I enjoyed with every one of them when I was working with them. I learned a lot form each and everyone especially Dr. Abeles. If the need arises in the future, I know where I'm going. Thank You Dr. Abeles VP read more

DO NOT COME HERE. I created this yelp account so others wouldn't have to suffer the unprofessionalism of these two doctors. I saw Dr.Wang for an x-ray and he told me my Cigna insurance would cover the cost. However, when I received my statement, I was billed out-of-network for the doctor's visit which totaled $300. I called Cigna to inquire why I was billed out-of-network and they told me that Dr.Wang did not renew his contract with the health insurance provider in a timely manner. I ended up paying $150 (50% discount for something that should be $0) because I didn't want my bill going to collections and hurting my credit. Dr.Abeles did not return my calls to resolve this issue and Dr.Wang doesn't work here anymore. These guys are clowns wearing white coats. I wouldn't come here again even if they paid me. read more

Dr wang is awesome!!! He has been great with my son with his broken arm. If it wasn't for dr wang and medical staff back office this office would have 1 star.. Front office is the worst though... Attitude and not so approachable receptionist... read more

Been seeing them for a few years. Good staff very courteous. They are always able to fit me in on short notice. Moved out of the area six months ago but have gone out of my way to still come here to see dr ables. read more

Dr Abeles seems to know his stuff but his office management is a little mixed up. My daughter signed on today and then waited an hour and a half while they ignored her... for, eventually, a three-minute meeting with a secondary doctor that accomplished nothing. Dr Abeles may be spread a little thin. read more

I injured my knee in Aug 2013. I was able to get an appointment in 1 week, which was less than all the other offices I called at the time. Over the course of the year I have had more than 12 appointments and two surgeries. On only one appointment did I have to wait past the appointment time, and then only about 15 minutes. The office staff has been great. promptly returning all calls and answering all requests for information. If an appointment has had to be rescheduled due to the doctor being in surgery, the new appointment has been very close to the original date. If I stopped by to ask a quick question of the doctor's assistant, she has always been able to come out to see me in a reasonable amount of time. So in my case the office operation has gone quite well, and I am very satisfied with that. And I am not a private insurance patient, I'm on medicare. read more

My last few appointments have been less than optimal as I have had to wait over an hour in the waiting room -- not an easy feat with a toddler in tow. I have talked with the practice manager and I would have to agree with the other poster that the doctor is spread a bit thin. I really don't want to have to look for another doctor but all signs point to this not really improving. read more

Awesome, best doctor ever. Great person, very friendly, explains everything. Very thorough. They are very busy, probably because he is very good. Couldn't be happier. read more

Dr. Abeles great doctor very professional knows his stuff! Love the staff especially front desk staff I was treated like family by them .

My experience with Doctor A and his staff has been fantastic! Professional, caring people who are always ready to help. Recently had to cancel my appointment and the front desk rode to the rescue and generated a new appointment. Great job! read more

Great job took care of everything in one location. Addressed all my concerns, down to earth and pragmatic. Office staff was happy and friendly. Wish more dr offices were like this. read more

I personally think Dr. Abeles is a great surgeon, he performed surgery on my shoulder a few years ago and till this day I am still pain free and am able to raise my arm with no problem. I highly recommend him. Thank you. read more

Results are what matter in medicine. After I broke my leg in an accident march of 2014 I visited several doctors but Dr.Abeles stood out above the rest. I chose to recieve treatment from him and I have no doubt it was the best treatment plan because it got me back on track quickly, and with controllable pain throughout the whole process. Highly recommend him any time you need something important treated right. Walking correctly the rest of my life was one of those times! read more

I have found professional care to my chronic pain and physical fatigue through Dr. Abeles' exceptional treatment, insight, and therapies. I would especially like to note the outstanding hands-on care from his California Board certified licensed acupuncturist (Minzhan) Mindy Gao, LAc. I have found her being extremely knowledgeable, caring and hard working to treat my condition, flare ups and pain levels during my care under Dr. Abeles. She has great understanding of the nervous system, pressure points and physical therapy. I am offered hope, to my sudden physical condition that impacted my normal way of life and being. I am grateful for everyone's knowledge, experience, and thoughtful practice walking me through this difficult period in my life. I highly recommend Dr. Abeles MD, Mindy Gao LAc, and Jalal-Arman Daryaie DC, and their thoughtful and highly efficient medical and administrative co-workers. read more

Dr. Douglas Abeles truly is a master at his craft! I injured my left knee back in may of 2013 ( TORN MENISCUS ) and after an in house convenient MRI the results showed that I needed surgery. His staff scheduled the surgery for me to be performed by him at an extremely convenient surgery center next door to him. The surgery center is state of the art with door to door parking! Now let's fast forward mothers day 2015 my son and I ran around lake chabot and I over did it by tearing the meniscus in my other knee the right one. I went back to Dr. Abeles and like the previous time consultation, mri, surgery, one stop shop! He performed the surgery and it was a success! THANK YOU VERY MUCH TO DR ABELES AND STAFF! read more

Dr. Abeles' Assistant, Marc Munoz is the major reason that I come to this Doctor's office for my continued treatment. The treatment for my left knee is ongoing due to several painful issues because of tearing the ACL twice and arthritis. Marc is very helpful when it comes to my treatment. He listens to me when I need to speak about the topic regarding my injuries and always answers my questions to put my fears at ease moving forward. I'm very fortunate to have someone like Marc at my side during these rough and painful times in my life. Especially during times when the Medical Field is a question mark when it comes to the treatment and care that you need and then you simply and sadly just don't get it. The Medical Field needs to have more people like Marc Munoz. I don't consider myself as his patient, I consider him a friend and someone who cares about my well being. Thank you also to the staff at this Doctor's office for scheduling my appointments to make sure that it is Marc Munoz that I see for my medical treatment. read more