As a hopeless migraine patient in my prime, I was tossed from clinic to clinic nationwide, on every…read moreexperimental possibility to keep the migraines at bay, but none were effective. I became disabled in 2002 due to Chronic Migraines, Chronic Fatigue Syndrome, and undiagnosed Fibromyalgia. Dr. Brown helped me get through the early stages of Fibromyalgia where every other doctor I had encountered said "It is imaginary, you are seeking pain meds" or you are not a candidate for this or that treatment. Doctor Brown was the first one to see the connection between the different systems which were not getting along with each other, and he gathered his team to help me. That was in 2002. He saved my life, has helped me deal with pain management and other sub-issues which have popped up from the Fibromyalgia, and has always been crystal clear that pain medicine is addictive, he can put his patients on a sabbatical from the medicine at his discretion if he feels you are abusing your medication or show addictive behaviors. He even has each patient sign a statement that it is understood before you get to walk in and talk with him. Our first appointments were very lengthy. He visited me in the hospital after my child was born, and helped me transition from bad doctors to his care. He checked absolutely every human system in my body, blood levels, bone weight, prescription medications, and which other Doctors that I was seeing. He helped centralize my treatments and as each new issue with my system cropped up, he was always quick to check into it or refer to someone who could. In fact, in this past visit, I mentioned that my back was sore after lifting a suitcase. I thought it should have felt better after the previous three weeks of rest. He said, "Let's get that X-Ray'd and look to see what is going on." Within a week, we advanced to MRI, CT, Bone Scan, and a referral to an oncologist for a biopsy! It was the best and quickest follow-up by any team of doctors I have ever seen. My point is that another person on this site complained that Dr. Brown only saw them for five or ten minutes for some appointments. Yes! That is good news if you are at that stage in your relationship with Dr. Brown. It means he has figured out how to treat you, you are doing well on the treatment prescribed, you are simply there to check in with him, and receive your next set of prescriptions if they have to be hand-written. The majority of the medications that I take on a regular basis are on a yearly automatic refill from s mail order service which makes our appointments even faster in some cases. He is gentle and kind, always remembers my family members names and situations as if we had coffee every day. His staff are effective and efficient to a fault! Every single copy needed is is made, every letter "I" is dotted and every letter "T" is crossed for patients to easily submit their own insurance forms. As I mentioned before, many of my medications are a once-a-year fax into an automatic delivery service. It is astounding to watch the front desk attendant (and office major Domo) "Bonnie" handle new check-ins, phone calls from patients, make new appointments, copy new prescriptions, take payment, get forms signed, and keeping files straight all while smiling and greeting each patient and representative by name. She even knows the service animals names. (Service Animals are welcome, but of course if your dog destroys anything, you should repair or replace it, right?) Working in the back are Polly and Catherine who keep the medical side of things smoothly working for Doctor Brown so he can concentrate on what he does best - diagnose, treat and prescribe treatment for people with Rheumatological issues. If you have any questions about the treatment your doctor is giving you, and you can't look up side effects (like the methadone a patient mentioned in a bad review here that she suddenly stopped and experienced withdrawals... Yes. You will if you do that.) and you cannot talk to a pharmacist at any local pharmacy... And you don't know how to use Google... Call and ask your doctor's staff about what your should do... Do that before you post a lot of seemingly bad things about a doctor that a lot of us are crazy about, and hope he never retires. Thank you.

Dr. Brown has been my Rheumatologist for several years. Dr. Brown is very knowledgable and is…read morewilling to make referrals to other medical specialists for other medical needs that are outside of his specialty. Dr. Brown does not bill insurances and requires cash payment prior to services. I feel that he has an understanding of the disorders such as Arthritis, Fibromyalgia and similiar conditions so I am willing to pay the price to have him review my issues.

I was a patient at Olympic Internal Medicine for approximately 12 years. During that time, I was…read moregenerally very happy with the care I received. Unfortunately, my experience over the last few years changed my opinion of the practice. A few years ago, the clinic switched to a membership model that required patients to pay approximately $300 per year just to remain a patient. That decision created a major issue with my Blue Cross Blue Shield insurance, which would no longer work with the clinic under that arrangement. As a result, I was forced to change my health insurance just so I could continue seeing my primary care physician after more than a decade as a patient. Even after paying the annual membership fee, I only saw my doctor once or twice a year for routine checkups. Paying hundreds of dollars every year simply for the privilege of remaining a patient never made sense to me. The final straw was how my billing was handled. The clinic stopped collecting my approximately $40 copay at the time of each visit and instead mailed me a bill afterward. I admit that I should have paid those bills when I received them. That's on me. However, according to the letter I received from the clinic, they had become frustrated that they had to call me to collect payment for these balances. From my perspective, it was confusing because these were small balances that could have easily been collected while I was standing at the front desk, as many medical offices routinely do. It seems like collecting the copay during the visit would have been easier and less expensive than mailing statements and making collection calls. I'm not sure why this became such a significant issue when it could have been avoided by simply collecting the payment at check-in or check-out. Instead of working with me to resolve the issue after 12 years as a loyal patient, the clinic chose to terminate our relationship. That was extremely disappointing. I have since learned that the practice was sold. Looking back, the move to a mandatory membership model felt like the practice became more focused on revenue than on maintaining long-term relationships with established patients. Whether or not that was the intention, that's certainly how it felt as someone who had been a loyal patient for over a decade. I hope other patients carefully consider whether paying an annual membership fee is worthwhile, especially if they only need routine preventive care. I also hope Washington continues to monitor concierge-style medical practices to ensure they remain transparent and patient-focused. After 12 years, I expected better communication, more flexibility, and a greater appreciation for patient loyalty.

I was a longtime patient at UW medical clinics and was sad to find no UW facilities in Kitsap…read moreCounty where we recently relocated. After a terrible experience at another facility I called UW for a reference and Doctor Gross was recommended. After a year as a patient they abruptly changed their policies. As explained in phone call I got 2 weeks before my blood work appointment. Now on top of copay out of pocket there is a yearly charge of $250 broken into monthly payments. And I was almost 3 months behind and would need to pay up to date to be seen. Never received paperwork, email etc. My insurance did not cover office visits as Dr Gross was out of network so I had to pay $200+ out of pocket.... Now add on $250. I can't afford it so asked for a reference, (just like I got from UW) the office called and said there are no primary care providers available in the area. I will go elsewhere as they obviously don't need me I needed them.

Excellent people skills as well as professional and kind. Bri at the front desk is always friendly…read moreand gets you right in to see the dr.

DR Payvand is amazing! Greet communication skills and very observant on body language and what…read morereally does hurt and how much it hurts versus what you say as you try to deal with the pain level. He instinctively knows how much he can work with you during a session without doing so much that you are in pain, and he also provides exercises you can do at home to help the healing process. His staff is also very professional and a pleasure to work with.

Overcharged! I had to cancel my appointment after making it two days ago. It is almost three weeks…read moreaway. I am being charged $400. Criminal.

Dr. Zweben is fine, but the way her practice is run is a mess. I believe this is largely due to her…read moreassistant, Olivia who I wouldn't trust with dry cleaning let alone my health. She is not very responsive and has dropped the ball on prescriptions. She once scheduled me for a 45 min appointment for a diagnostic follow up. It took only 35 mins to get through the test results (and I had a lot of questions) and could easily have been a 30 min call. At one point during the call, I asked her a question and she said something along the lines of "if you had reviewed the results....." and I'm thinking if I could just do that, why would I be talking to you? I paid for it and didn't complain. When I emailed a very straightforward question to Olivia, her response is that it wasn't a question for her and that I would have to set up 15 mins with Dr. Zweben to discuss. I am all for supporting folks whose ENTIRE PRACTICE is devoted to patient centric care. I learned the hard way that this is not that place.

Dr Trent Tredway has been my back surgeon for the last 18 yrs…read more I have a severe back condition that Dr Tredway has treated successfully to keep me riding horses & hiking thru 8 major back surgeries. I would be in a wheelchair if it was not for his excellent care. Thank you so much for giving me a full life!

Maybe I caught them on a bad day, but Dr. Tredway was very rude when I called to ask some questions…read moreabout my appointment. I may look elsewhere in the future.

AMAZING care. Dr. Schweitzer has done everything to figure out what is going on with me and…read moreexplains every blood test as it comes back. I have never been to a doctor who checks everything, asks so many questions, and truly wants to make you better. I was blessed to get an appointment with him and hope he can be my PCP in the future.

I went to one other chiropractic center before visiting Silverdale Chiropractic and Injury. I can…read moresay that they are the best chiropractic center I've been to. Four months ago, I was rear-ended at a complete stop. I went to another chiropractor in Kitsap County, but they only adjusted me and did not conduct any further assessment, x-rays, or evaluation. As a result, I still experienced pain. I then discovered Dr. Richie's office, and he and his staff have been amazing! Dr. Richie took X-rays and explained to me what was going on. Although I'm still experiencing issues on my right side, a combination of chiropractic care and massage has helped me move without being in excruciating pain. I highly recommend them for auto accidents. Their expertise, care, and friendly atmosphere are amazing!

First of all--Dr. Rich is awesome! After my auto accident, I could barely walk. From my first…read morevisit--Dr. Rich knew exactly what was going on with my back and what to do. I had immediate results--including significant pain relief, and increased mobility. Each visit I am more than one step closer to a full recovery. Jody and the rest of the staff are very nice/professional which makes appointment scheduling a seamless effort. They go all out to work with my schedule and what times work best for me. The Silverdale Chiropractic Health & Injury Center is truly an exceptional service that delivers A+ results every time. For you Chiro needs--this is the place you are looking for!

I've been seeing Dr.Matthew Johnson and this office has been great. The receptionists are friendly…read moreand efficient. They always answer their phones and the nurses promptly return phone calls. The waiting area is clean and I've never had to wait long to be seen. Dr. Johnson is personable and knowledgeable. I highly recommend this office!

If I could give 0 I would. This staff is unprofessional, unkind, and has zero thought to patients…read morewell being. I sent my husband to this horrid place BECAUSE they seemed to be taking new patients. We are new to this region. He was treated like cattle, insurance way overcharged, no questioned asked by dr. Johnson, he should be considered Lower case because he has not behaved any where near what someone deserving of DR. Should. Staff annoyed, couldn't be bothered, suggested trying "somewhere else" while this is supposed to be his primary care( and has a heart condition) New to the area, lesson learned. This office is equivalent to the deer droppings in my yard.