Great experience. Very efficient staff super clean everywhere. Even the restrooms snacks available…read morebecause Surgery can take a while. Dr. Hocker is very engaging and answers. All questions. Highly recommend.

If you're thinking about going to Oral & Facial Associates, I strongly recommend you take a minute…read moreand read this, because my experience with their practice administrator, Christy Loudermill, was one of the most frustrating and unprofessional encounters I've ever had in a medical setting. I went into this office with a confirmed price -- written, verified, and repeated back to me. I did everything right on my end so there would be no surprises. Unfortunately, the surprise came anyway, and it came in the form of a completely different, significantly higher bill. When I reached out for clarification, Christy Loudermill, who I was told was the "billing manager" (which already confused me, considering her title is practice administrator), handled the situation in a way that was honestly shocking to me. Her response came off cold, dismissive, and completely uninterested in the fact that their mistake had real consequences for me. Instead of taking ownership or offering real help, the explanation was basically a quick brush-off labeled as "human error," as if that magically excused everything. What made it worse was the tone -- like I was the inconvenience for asking why I was suddenly expected to pay far more than what Christy herself had confirmed. There was no sense of accountability, no recognition of the office's own miscommunication, and absolutely zero acknowledgment of the impact this caused. The entire situation left me feeling like accuracy and transparency simply weren't priorities for her. And the fact that someone in the office even referred to her as the "billing manager" just added to the mess. When the people working there can't even get titles straight, it says a lot about how disorganized things are behind the scenes. My opinion? If this is how the practice administrator handles problems -- with confusion, deflection, and an attitude that the patient should just swallow the difference -- then the rest of the office is likely following the same example. This review is based entirely on my experience, but I feel strongly enough about it to warn others. You deserve a medical office that honors its own quotes, communicates clearly, and treats patients with respect -- especially when the mistake is on their end. I won't be returning. And I hope this helps someone else avoid the headache, the runaround, and the dismissiveness I dealt with from Christy Loudermill at Oral & Facial Associates

Fantastic experience. Dr. Dan Nielson has a phenomenal personality and eased my anxious teenage…read morechild's fears instantly, which she later dubbed "talkasthesia." The office is clean, organized and appears to be a well-oiled machine. The procedure and post-op instructions were very clear and the office team a thorough in every aspect. Dr. Dan personally called the same evening of surgery to make sure my kiddo was doing well. I will definitely return in two years when my next teen is ready to have their wisdom teeth removed.

Shout out to Dr. Mike Isaac and his team of Angie, Sarah, and Val! Thanks for showing so much care…read morefor my wellbeing!

One of my sons had his wisdom teeth removed at the office. After being misquoted due the office's…read moreinability to run insurance, we received a call stating we still owed over $1100. We stated we understood and to bill us. Weeks later, after insurance cleared and we actually owed much less quoted, the first bill we received stated we were grossly overdue on payment. Less than a week later, we received a second bill threatening to take us to collections. When my wife called to make payment and attempted to explain the situation, she was told by the office manager "thanks for complaining" as she giggled to someone in the background. Thanks to Stacie, the office manager, my other son's appointment with Dr. Labart will be cancelled. With the cost of his services, manners and professionalism should be expected. Would not recommend.

I went in to have one molar extracted because of extensive bone loss. The pulling process took 15…read moreminutes! He was having trouble, and kept trying to act like he was making casual conversation with the assistant and that nothing was wrong. He finally had to get out the drill while I bled profusely. A week and a half later I still can't sleep on that side and can't chew solid food. The jaw soreness is continuous I won't go back to them.

They'll do procedures that are not even partially covered by your insurance without telling you…read moreit's not covered. Nearly $600 for a "routine" visit. Additionally, the office manager is very rude and hung up on me. Update: the ~$600 not covered by insurance won't be charged to me. I don't know why their office manager couldn't just explain this instead of being rude and hanging up on me.

I went in for a routine cleaning as a new patient to this office. They decided on a deep clean…read more According to all other practices in the area the services I received should have not exceeded $2400. They charged my insurance $4200 and charged me over $1000. I have also had the procedure done a few times in the past and never needed anesthesia. I was told I have to have anesthesia or they would not do the procedure. I refused the treatment and they still charged me for all future procedures. They illegally made me choose between anesthesia and my right to choose or make me pay anyways. I have called and left messages but they refuse to answer and remedy the situation. So I already have it in the works through the dental board of kansas and bbb. Next is the cfpb.

What a great first experience and continued care! I'm very grateful to Dr. Ryan Bucher for taking…read moreme on short notice and fixing a broken tooth. He was very gentle, kind and caring. He was a very good listener and I felt he genuinely cared about my dental concerns. He helped me that day, I have been back and will continue to see him for cleanings. The staff was very kind and I found the prices to be very fair. Absolutely recommend Ryan Bucher

Ryan and the entire team at the Bucher Dental office are absolutely brilliant. They are friendly,…read morehelpful, knowledgeable and are always happy to handle the headaches associated with dental insurance and claims, so that I don't have to do anything! I have been a loyal patient for 6 years now and couldn't be happier. I never feel like they are rushing to get me out the door, and always take the required time to answer any questions I have. Ryan and his incredible team look to develop a relationship with you and do everything they can to make you feel comfortable and cared for in an environment that can be intimidating for people with negative past experiences from the dentist's office. Cast any past experiences aside, and give Ryan and his team a try. You can even take advantage of a new patient special to give them a test drive! We couldn't be happier with our experience and highly recommend you give these guys an opportunity, I promise you won't regret it!

Never did I ever think I would review a dentist office, but here goes. This place is actually…read morequite amazing. I have a severe phobia of dentists and already deal with anxiety. The staff was kind, patient and even held my hand when I needed extra support. Listen, the dentist is the dentist. I've yet to meet anyone who enjoys getting any type of procedure done, but if you have to go, consider this place. Just know that you'll be in great hands at this place. 10/10

This place has very nice and welcoming staff, new equipment, and is very clean. Unfortunately, I…read moredid not have a very positive experience getting a cavity filled by Dr. Yip. He is very efficient and great at his job but needs better communication with his patients. I was given information very quickly and was not given much time to feel comfortable before the filling. The process I went through was too fast for me and uncomfortable to the point that I started crying. I understand that cavity fillings are inevitably an uncomfortable process to go through, but I believe that this bad experience could have been avoided with better communication and patience. I did not feel secure and I will not be returning.

I arrived on time, several ministers before my appointment. The front desk reception girl asked me…read morefor insurance which I provided. She said this is HMO not PPPO. Very rude tone of voice as if HMO is not welcomed. I said that I found your office on Aetna web site and that it shows you guys are taking new patients. In fact Aetna referred me ti your office. When I phoned this office, they booked my appointment with no issue. But upon arrival, the front desk receptionist is very rude. The receptionist said that I will need to call Aetna to verify if my insurance PPO or HMO. It was such a frustrating experience. After 15 minutes, I decided to leave. It is not worth my headache. As a new patient, I did not feel welcomed but judged. I was treated and talked to with disrespect and treated like a minority and outsider. The demeanor along was filled with discrimination and discomfort. So I told them that if you do not want my business, its Ok. im happy to leave. So I left.

Have been with them for years, even referred family members. The moment I refused to accept some…read morespecialized care which would mean more money for them and more deductible on me they decided I was not a worthy patient/ client or whatever they see everybody else as. Time to move on.

Best dentist I've ever had, hands down. Dental hygienists are amazing, Dr. Kolarik is actually the…read moremain dentist as I believe Dr. Vandenberg has semi-retired. Doesn't matter, both great dentists. A+++

From the owner: Specializing in: - Dentistsread more

Was considering switching the them to replace my dental insurance. Stopped by the office to do…read moresome price comparison and they refused to give me the price of any service. What are they hiding? Zero transparency means they won't be getting my business.

I just had some major dental work done today and I am less than satisfied with the results. Staff…read morewas very compassionate and helpful but i had impressioins done a week ago and was opting for a partial on my lower jaw. i get home this afternoon and the tooth thats supposed to support the right side of my partial isnt there so the wire isnt supporting anything. just a blank spot