1. Johnson County Oral Surgery and Dental Implant Center

    1. Johnson County Oral Surgery and Dental Implant Center

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    Lenexa, KS

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    Johnson County Oral Surgery and Dental Implant Center

    3.8 (10 reviews)
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    Updated a few days ago

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    3 days ago

    Everyone here goes above and beyond. Well organized team. Differs from drive throughs in that the doctors are on site full time.

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    8 months ago

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    8 years ago

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    Dentists of Lenexa

    Dentists of Lenexa

    3.4
    (14 reviews)
    3.0 mi

    BEWARE OF OVER BILLING…read more On December 4, 2024, schedule an appointment with dentist Vaidehi Trivedi to correct my bite. At the beginning of my appointment, I was directed to take x-trays. I admittedly denied the service and I told her dental assistance several times my insurance would not cover x-trays, and I just needed her to adjust my bite. The office Manager/billing expert stood behind and said in the presence of my husband and dental assistance I would not be charged for x-rays . I then allowed the dental assistant to put those small wing shaped objects in my mouth and a few bite-wing x-rays were taken. My husband and I then proceeded to the dental chair where Vaidehi adjusted my bit. She also recommended a night guard. The office manager/billing expert came in afterwards to discuss the price of the guard. I declined to purchase the 275.00-night guard. On December 6, 2024, I reached out to Aetna - Dental to go over my remaining benefits and I noticed Vaidehi charged me 799.00 that included: 3D Con Bean CT, Panoramic , Bite wings x-rays, and an exam. I was not surprised about the exam but I was appalled that I billed for x-trays that did not take place. I filed a complaint with Aetna - Dental , my dental insurance company. I am now requesting the correction claim be file with my insurance company and my account be credited back for all the x-rays. Mostly because a couple of them did not happen and for the bite-wings x-rays because I was there would be no charge and my husband and the dental assistant was present when I was told this by the billing expert. I am now seeking an corrected invoice for services rendered. On December 9, 2024 at 7:15 am I spoke to Jennifer the billing agent. She just happen to call to cancel my husbands appointment. I addressed my concern of her billing me for x-rays that did not take place. Again she said, we always bill the insurance but we don't expect them to pay and we don't bill you for xrays. I told her so you just bill and try max out my insurance without charging me personally. That is alarming. She said yes bet it is,. I told her she charged me for a panosonic xray and they only pay for those once a year. She corrected and said its every 36 months the insurance will pay out. Again she said she did not see in the system where they paid,. I call Aetna Dental PPO on 3-ways and we once we got Jennifer on the phone she said she was in the process of refunding the funds my insurance paid for xrays due to services not rendered. Summary, this Dental office has over charging your insurance built into their business practices and if their customers are not checking the charges to their insurance, they are taking advantage of unsuspecting customers.

    The office was clean, reception staff was kind, and the dentist did a good job with the ultrasonic…read morescaler which left my teeth feeling clean. However, I was disappointed that a dental assistant--not a hygienist--was the one flossing and polishing my teeth. The work felt unprofessional, like someone inexperienced was practicing on me. On top of that, the dentist came across as rude after asking a few questions, which made the experience uncomfortable. I expected a higher level of care and professionalism from a dental office.

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    Dentistry for your entire family in Lenexa, KS.
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    Johnson County Oral Surgery and Dental Implant Center - cosmeticdentists - Updated July 2026

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