Over the years, I've had Sterling Mainz out several times for various plumbing issues and they have…read morebeen very responsive, and I thought their work was fine. However, I've had them out twice in the last several months to check/clean my iron filter. We've been having water pressure issues and that has always fixed the problem. Both time's I saw some improvement in water pressure, but it was only temporary. The last time they were out, I asked for a quote on a new iron filter or curtain. Never got the quote. My water pressure dropped again and decided to have a different company look at it. The new plumber showed me the iron filter which was clearly not cleaned and cacked with iron. This was only a month after they were here to clean it!! I've spent over $700 the past 6 months for nothing. DO NOT USE THEM. Their rating says it all.

I read the other reviews for this plumber and decided to call two other plumbers first, got…read morevoicemail for both and neither of them returned my call. After waiting a week for a call back, I decided to give Sterling a call. They actually answered the phone and set up an appointment around my schedule. They did a fantastic job and they were fast courteous and very professional. Next time I need a plumber they will be my first call.

Milton Propane has provided me with excellent, reliable, and dependable service. They go above and…read morebeyond to provide gas when needed. A real person answers their phones and when call backs are requested, they call back. Milton Propane runs as great businesses should be run.

Milton Propane is a very weird business. With all these campgrounds in the area you would think…read morethey would have a USABLE PROGRAM for campground customers. We tried their service but they would have billed us for fuel we didn't use because of their minimum yearly requirement. We cancelled and they came out and removed my twin- hundred pound rack and auto-switchover regulator that clearly stated Ferrelgas on it, leaving me with an open gas line and no regulator. I went round and round with them to no avail.

I have had three sewer backups into our basement during the past year. The first time was on…read more4/7/2021 for which a different sewer line cleaning company took care of the backup. The second time was on 11/5/2021 and the third time was on 3/11/2022; for both of these backups, Dr. Rooter 911 took care of cleaning out the sewer line. I wanted to know why we were having frequent backups, so I requested John Werkmeister from Dr. Rooter 911 to use a video camera to inspect and determine the cause of the problem, which he did on 3/11/2022, but provided no verbal or written report of what he found and did not provide a digital copy of the findings. John said that there were significant problems with the sewer line, which could be addressed by his returning every four to six months to clean out or by replacing the sewer line. I asked John to locate the sewer line outside so I could get an estimate for replacing the sewer line; he came back on 3/17/2022 to do, but said I should contact Diggers Hotline and he would come back after the utility companies that provide services to our house mark the location of their lines. The utility companies marked their services lines on or before 4/4/2022. I made many unsuccessful calls to John to get him back out. He said that it might be a good idea to have the city determine if there is a problem with the main sewer line first. The city came out and determined that there was no problem with the main sewer line and I informed John. He said he would call the city to have them come out again and he would come on that day, which he did on 5/4/2022. The city did not find any problems with the sewer main. I asked him again to return to complete the video inspection and location of the sewer line, which he agreed to on 5/10/2022, but did not show up. Since 5/10/2022, John has not returned my calls, voicemail messages or text messages. John has provided excuses and rationales for alleged problems for completing the work. For example, he thought that perhaps the reason we have had the backups is due to tree roots despite the facts that: 1) He said when he cleaned out the sewer line in November and March that there were no tree roots; 2) We experienced a drought during 2021, so the trees weren't doing a lot of growth; and 3) Trees and their roots don't grow much, if at all, between November and March. Another excuse he gave for not locating our sewer line was that the city must have mismarked where our sewer line hooks up with the sewer main, but he had no equipment to make such a determination. The upshot of this is: * I paid Dr. Rooter 911 $225 for the video inspection of our sewer line and $300 for the location of the sewer line, but have no tangible results from the brief visits or refund for the cost of the services that weren't provided. * Since May 10th, John has not responded to calls, voicemail messages, or text messages. Note: Between 7/30/2022 and 8/19/2021, there are 24 entries of court cases in the Wisconsin Circuit Court Access database (Wisconsin Circuit Court Access (wicourts.gov). A couple of these cases appear to involve a different John Werkmeister, but there are many cases involving John operating as a different sewer line cleaning company (doing business as T Rooter Plumbing, Tropical Rooter, Doctor Rooter and Doctor Rooter 911), nonpayment of unemployment compensation to the Wisconsin Department of Workforce Development, etc.

Did 75% of to the job. Didn't clean up at all, ripped up yard braking pavers and tossing things…read moreall over yard. Didn't fill in hole dug, it's been 6 weeks been asking John to clean up yard every week, never calls back and when able to get ahold of him he always has an excuse not to do it, and will get to it "soon". Don't use them, half ass work, lack of proof of doing work (he used a video camera to see where clog was in pipe but did not provide video footage, ALL other companies have done it BUT NOT HIM... But he charged $250 for undocumented service...). Because Dr. Rooter (John) won't finish his job I need to do it... Half ass service, stay away!

We set up an appointment to have an estimate given on my parents' old house. The time came and…read morewent, with no one showing up. Paul called to find out what was happening, and they informed us that they needed an estimator to come and look. They set an appointment for Saturday. Paul waited, no one showed. Again. When he called he was told they didn't know why the guy was scheduled on a Saturday. Suffice it to say, there was no communication, none of the things we needed checked got looked at, and my husband wasted two vacation days waiting for their arrival. If you can find someone better or more reliable, that would be a good idea.

**BEWARE** Shady business practices…read more I called this company because they were working on another house in my neighborhood. Big mistake, very shady business. I had an Ihn worker come out for a sump pump discharge issue. The worker was fine, did his job for 2.5 hours and didn't have the proper equipment to finish snaking an exterior pipe. That's fine, he said he would come back the next day with proper equipment. How he showed up without the necessary tools is a mystery, unless this is how they game the system for additional work hours. A different worker shows up the next day to finish the job, which is snaking another 40 feet or so. Not long after the worker shows he asks "I don't know if anyone from the office called you about the "bill". I got a call from Matt in the office this morning but no mention of the bill on the voicemail. The worker says the bill will be a little over $1500! I called Matt in the offfice to see what the heck this is about, the previous worker was here for 2.5 hours yesterday and the remaining snke job shouldn't take more than 30-45 minutes tops. Matt claims their hourly is $200, how are they getting $1500 from 2.5 hours of work? That's a lot of money in addon's and service call. I asked Matt to break down the bill, he couldn't and said he would have to speak to a supervisor. Great! Can I have this supervisor's name and number so I can call and deal with this myself? Matt says no, I cannot give out personal names and numbers! What? I'm not asking for his personal number, I'm asking for his work number at the business I'm calling that is trying to screw me. He says, can't do it. So either Matt is full of it or they are extremely shady. ****STAY AWAY***

Jeff and the team explain things well, present options and then do good work. I really appreciate…read moretheir service.

I highly recommend this firm for expertise and exceptionally fair and reasonable pricing. Jeff…read morediscussed my issue with me on the phone, giving me best and worst case scenarios and pricing which gave me confidence to book an appointment with him to repair a wobbly toilet. Prior reviews may have expressed concern about punctuality, but there is no way to predict how long a plumbing issue might take to repair until the plumber actually arrives to assess the issue... So trust that your job will be done as thoroughly and well by Jeff or his brother as the one that may have caused a late arrival. I hope I don't have any new problems, but if I do Jeff will be my go-to plumber from now on, and I will continue to refer him to others with the highest rating!!!!

I had requested that our R/O system have the filters changed…read more Sam was sent to our house in North Prairie on Nov. 8, 2024. We have had numerous techs do this over the past 12 years and he is by far the most thorough person I have seen do the requested service and check over the system. The quality of his work was A-1. He is a very polite young man and an excellent representative of Soft Water Inc. I will request him the next time we need these services. On top of it all he had salt in his truck he was able to deliver. That worked out very well! MAR North Prairie, WI

Great service, great products. Love my soft water reverse osmosis system! Water tastes great! Just…read moreoverall, can't recommend them highly enough!