After reading the other negative reviews, I'm in agreement with those who had a terrible experience. I went to Dov for an exam I haven't received results for yet. The exam was fine, though I don't think it's a Covid-safe environment (if you're worried - the computers are all in a tiny room, and only separated by cardboard. While we were distanced at 6 feet and masked, it's hard to believe that it's safe for that length of time). The check in was awful. We were all sent emails to arrive 45 minutes in advance (12:45), or we would be locked out. Myself and 2 others arrived 55 minutes in advance (in LA, being 10 minutes early isn't strange). One of the others with me had taken the exam prior, and was retaking it. She had driven down from Sacramento to be there. She said she had seen someone scolded at the prior exam in New York for coming too late, so she wanted to adhere to the emailed instructions. We went into the lobby of the building (a tight area that could barely fit the 3 of us, certainly not at 6 feet of distance), and saw the door was closed. Inside, two women were eating lunch, with their backs to us. We knocked, as the door said "Knock as a test is in progress" on multiple signs. They didn't acknowledge us or turn around in any way, so we assumed they hadn't heard. We knocked again. Again - no acknowledgement - not a wave or even a glance. We knocked a third time, slightly louder. One of the woman stormed over to us and yelled, inches from us, that it was their lunch break, and to get out and come back at 1 PM (15 minutes after we were told we would be locked out). She had no mask or face protection on while yelling. The other proctor was coughing repeatedly during the beginning of the exam, so it's safe to say, if we get COVID, it will be from her (I've been social distancing since March and haven't seen another person, as I work from home). Meanwhile, one of the other attendants with me was in tears - she came from an abusive home background, and being yelled at triggered emotional trauma for her. And then she had to go in and take a test! I can't imagine she'll do well, and feel bad for her going through that. I haven't been yelled at in that way, since, well, probably sometime when I was 5? I have no problem with authority figures or following basic instructions at all, but politeness is pretty easy to manage, especially in these tough times - and we were literally following *written instructions* at every step. All three of us. I'm genuinely appalled at the behavior of the proctor at this facility, and I can't believe they allow this behavior to continue. I assume this is the person mentioned in the other reviews. I hope this place gets shut down. It doesn't deserve to remain open, if this is the service they are providing (and, yes, I will report this elsewhere). read more

This place is the place to go if you want to get in, do work, and get out quick. I took my CLEP here. SERVICE - The lady that everyone talks about does her work and does it hastily. I'm good with that. It's very quiet and she enforces the rules. I knocked on the door, she opened up, and briefed me on the process. She took my belongings and safely stored it in a locked file cabinet without touching any of it. I took my exam, She printed my results, Got my stuff and I left. STRAIGHT TO THE POINT. FACILITY - I dropped a star because this place is unorganized and filthy. The floors looked like they haven't been vacuumed in months and someone was potting house plants inside. I was a little grossed out to touch the computers because of that. The place isn't massive enough that you can't vacuum daily. There is no excuse for that level of dirtiness especially if you're open and trying to compile with CDC protocols. I also dropped another star because the lady wasn't wearing a face mask. She wore a face shield but nothing covering her mouth. Not cool. Wearing a face shield does not replace having to wear a mask. read more

If you're looking for a place to take a exam and I guess live in Burbank then you can do it here since it's close. That was the reason I pick this location to take my AWS test since the other time I took it in Glendale. This testing location has parking on the back of the building but be aware that trying to make a right turn to get back on Victory can be a hassle. Cars are parked on the street so you can't see if a car is coming. The inside is very small so be aware of that and basically what separate you from other tester on the testing room is a cardboard. The carpet didn't look that bad but there were crumps on the floor, it basically looks like a AA meeting location. The proctor was okay to me, I didn't have any bad experience with her. She give me a calculator and scratch paper which had no propose for my test. The room is not quiet like the Glendale location where I took my other exam. I sat at station #8 and it sounded like the AC unit was basically on top of me rumbling. read more

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The single star is for the person who worked there who I found to be fine and had no real problem with...this was also the only person working who was in charge of opening the door, monitoring the breakroom, checking people in, and monitoring the testing facility. She did the best with the limited resources available. Now for the negatives... - Confusing to locate the facility as there are no clear indicators or signage. - You have to knock on the door and wait to be let in...Not a problem if there was at least one person watching the door. Otherwise, be prepared to wait a long time and wonder if this site closed down. - Fold-up tables - Thin walls so that even the smallest sound can be heard. - Privacy screens around the computers were made out of cardboard and very tight. No real room if you need it. - Computers are extremely close to one another, so definitely do not come here when it's packed. You will regret it for sure. - Everything is very worn down minus the computers which were fine. I chose this location out of convenience since it's close to me, but next time I will drive the extra 15 miles elsewhere. read more

Everything was OK you can definitely tell she does the bare minimum to get that test paycheck. She was somewhat nice but somewhat rude at the same time. I'm pissed off because I just recently took the law enforcement test. I killed it on the reading part I did great on the video part but I failed the writing part and I feel like a major part of that is due to the weird keyboard set up I was given. This was not a normal keyboard the backspace button was the same size as a regular letter key such as R or S or T. This threw off my keystrokes and my normal typing Rhythm which caused me to have to concentrate more on typing rather than thinking what to write, which slowed me down a lot. So now I'm pissed. read more

Naora (Nay-OR-ah) is the woman who runs this business under the name of DOV educational services. This is also the testing location for the NTN (national testing network) for applying for various police, fire, corrections and other public service jobs. She was not too friendly when I first came through her door. Prelude: I do my best to write honest reviews and see the other perspective without being an ass and automatically giving the 1 star rating 1) my appointment was at 4:30 and she tells me there isn't a computer available to test and to wait outside (it's 4:30). Um...ok. She Tells 2 other guys to come in and have a seat in the waiting area. Apparently they knocked on the door before me. Ok 2) she then says a few minutes later to come in, I have to sign some waivers, the computer will be available in a few minutes. (Keep in mind, 2 other guys are scheduled for testing) 3) front area looks completely disorganized, shit show status. 4) no electronics allowed in the back testing area, turn in keys, phone, wallet, sunglasses, pocket change, and everything in your pocket. Yes, even that funky looking mint, turn it in. It's suspect! Lol, she seriously made me turn in my mint. Ok, no problemo 5) I'm done taking my test, she points for me to head to the front. I'm assuming to get my stuff. I see a sign for the restroom and after nearly 2 hours of testing, my bladder is full and gonna explode. I go there and relieve myself. Come back out after and see my wallet, phone, and all of my other effects conveniently on the desk. What the shit lady!!! I have VALUABLES that I turned into to you for safekeeping and not just so you can leave them smack in front of the desk where no one is at! Another test taker could have easily taken my things!!! I don't see any cameras monitoring and was kinda pissed but don't have time to explain to this woman why that's not cool. 6) restroom cleanliness saved this place from getting 1 star. Of all things nice in here is the awesome restroom! All praise the porcelain God! Jk, but it is pretty nice! Overall, if I gotta come back I will but damn it, please be more friendly. Geez...glad the test isn't that expensive! Maybe she was having a bad day? Maybe she was tired from being here all day? Maybe she didn't like me just cause? Idk, but I do my best to earn a good first impression. She failed me in giving me a good first impression. Oh well. Rant over, sorry Yelp. read more

For all the haters/childish adult's out there, this place is great. It's not the most beautiful place in the world,but it's functional. Guys this is a TEST CENTER it's not your Starbucks place where you take your mocha chino double latte and sit with your head phone on your laptop,studying to your exam while scrolling around on social media. This is a TEST place you walk over there and take a TEST. Of course it will be closed during business hours,do you want someone to barging in while you do a test you study so hard for?? As for me, I took a test there 2 times,one in 2017 and one last week, this place is still the same- minimalist and functional 'the women who work there was very professional (you my call it strict or bitchy but I prefer it that way). The huge plus from last time I was there- no noise from the back of the building -the gym is gone, and they got some more new computers, other then that the place stayed same. read more

I went in to take a federal test and was feeling nervous with the reviews I read. The door was locked prior to my appointment time. When I was let in, the test administrator was kind and polite. She followed protocol, was clear and organized about the rules and procedure of the exam and was also helpful in answering any questions I had throughout the exam. The location did have older computers and folded chairs and tables however, I was not there for the setup. There is a dance studio behind the exam room but thankfully, it was completely silent during my exam. When the exam was over, the proctor returned my personal items and she kindly wished me luck in the future. Honestly, focus on what you went there to do and you'll be fine. Passed my test and was extremely glad I chose this location. I will be returning if the opportunity arises once again and am also recommending to the public. read more

Think twice before trying to schedule here! The owner is extremely rude and forces you to guess what days they have available instead of giving a list of options. Forcing customers to go back and forth 5 times with different dates is not a good business practice. Also, the owner of this business feels she can speak to you however she wants. After emailing twice in a 4 day span the owner responded saying 'do not email more than once' .. how about you just respond instead of criticize your customer? This woman clearly hates her job and it shows. read more

Professional and good testing place ,overall the women who was running there the exam was very clear about the everything.

Took three tests here for different federal agencies over the years. Easy to make an appointment. Show up early, wait outside the door, come in, take the test and leave. Place was quiet and had everything needed for exams. The lady was nice all three times I was here. Just follow instructions and you won't have any problems. read more

Avoid this place! I took my exam here and had a horrible experience with the woman running the facility. Aside from her, during my exam the computer turned OFF! It took about 30 seconds for it turn back on and I immediately told her. All she did is move the mouse around as if it would help. Luckily it turned back on but I think it might of had an affect on my answers, so I had to go through the entire thing again (250 questions) with only 20minutes left. As you can imagine, I didn't get a chance to review them all. NEVER GOING HERE AGAIN! Also beware of the dance studio next door that BLAST music; you can hear everything. Very unprofessional place for an exam facility. They should be audited! read more

Honestly, the other posters must have been pissed because they failed their test. Is this place the Four Seasons? No. Is the owner professional and pleasant? YES! Is it perfect? Nope. Is it what it is supposed to be? Yes. It is functional, she does her job well. If you are looking for a place that has Herman Miller Chairs 27" monitors and a place quieter than a library, do not go here. If that is what you are looking for, then honestly, you are a snob and no place will make you happy. I sat in a folding chair with a computer on a folding desk and had the voting style privacy cover. It worked. My only complaint is yes, it is next to a gym and some other businesses and the walls are NOT soundproof. I could hear the noise from the gym next door, but I just put the headphones on to muffle it. read more

AVOID AT ALL COSTS. Rude/Incompetent Staff (one barely speaks English, tried asking a question and couldn't help). Noisy Street. Uncomfortable. Again, very rude. Not just my experience - these are the common reviews of my friends who have taken exams here too. If you need any more proof, I was retaking a test at Dov and did significantly worse than I did on my first exam or any practice exam I have ever taken. The only variable that I can point to causing that difference based on the dozens of other exams I have taken was this test center. If you care about your future, don't go to Dov. *Forgot to mention, if you do decide to take a test here, DO NOT even think about showing up early if you were thinking there is somewhere to sit and relax a bit before your exam. The manager will just bark at you to come back exactly when your exam is scheduled. read more

Clear instructions. Timely start. No issues.

I did two CLEP tests here, American Gov and Western Civ 2. Process was straightforward, was seated in the testing room. Nice and quiet, I was able to pass both tests and was done within two hours. Overall, I recommend this spot for CLEP testing. read more

Took a test here in 2015. There wasn't a clear sign on a door indicating that this was the testing center. As with most testing centers, they advise to show up early, which I did. However, as the time went past their indicated opening hour, 9:00 (it was probably 9:10 when I called), and I wanted to make sure that I had showed up to the right address and not miss the test I paid for, I called. There was also another lady outside waiting with me and she wasn't sure if we showed up to the right place. So as I said, I called to make sure, and the lady that answered the phone was RUDE. All I had said was good morning, I'm waiting outside this door, I wanted to make sure I'm at the right address, the lady said "so what you're waiting, a lot of people are" and hung up. read more

Horrible attitude!!! Had people waiting and got upset once we knocked on the door. Please use another verification center if you can. I will let the company I work with know of her ignorance and will never utilize this place again. I hope the owner is reading this and learns how to take responsibility instead of debating with customers. She appears to be a very unhappy miserable human with bad energy. Steer clear and put that money in someone's pocket who will appreciate it. read more

This is easily the worst testing center I have ever experienced. Please listen to the other reviews on here and stay away from this place at all costs. I do not think that it is at all suitable for any sort of important exam. The testing center is really loud, much more so than I have experienced at other testing centers. There are several other businesses in the same building as this test center, including a Crossfit gym. The Crossfit gym is, of course, quite loud much of the time. The infrastructure of the building is pretty old and the walls are paper-thin, and I could hear music, weight dropping, and yelling throughout my test. For any test that requires a lot of mental concentration, this is NOT a suitable place for doing so. It blows my mind that this is actually an accredited testing center, and there is no way that it should be continued to allowed to hold exams. For exams where every point counts (as in exams that aren't simply pass/fail), having a poor testing center like this that is really loud has the potential to negatively impact your score by a noticeable amount if you were expecting a decently quiet room to take your test in. Behind the entrance of the testing room is a small area where there are entrances to several other businesses, and you can hear loud conversations easily there as well, which provides even more distraction to the already present Crossfit gym. To top it off, the woman who runs the testing center is not at all friendly. There were several of us waiting outside to get into the testing center, and she refused to let us in until after the stated time on our admissions ticket, even though our admission ticket only said to arrive before that time. When we knocked to see if we could be let in, she came up to the door, said, "No, not until after your stated reporting time," and simply walked away. We all thought it was a bit ridiculous, especially considering that no one was taking any sort of test before us. Moral of the story: DON'T TAKE YOUR TEST HERE, AND AVOID THIS PLACE AT ALL COSTS. This is a terrible testing center, and tests shouldn't be administered at this site. read more

My experience is that customer service is extremely poor here. Hopefully they will improve for other test takers.

I've used this testing center for a couple of exams and proctoring and have seen multiple clients enter and exit. Now that I've finished testing here I came to create a review and started reading others. The one from Elaine is ridiculous. Everyone either puts their phone off or on airplane mode. Maybe silent at least when entering. The fact that she's reporting she was asked multiple times is because she walked in and didn't do either. Kinda rude. I've witnessed plenty of rude behavior from clients to the proctor and others here and find it funny that those writing up the place were probably the problem. It's a testing center as others have stated. It's not a hospital and meant to be sterile. And the guys writing here probably have tried another approach with the proctors that belongs in a bar and got shut down. If they want to call that demeaning or rude that's because they got shut down. I have thoroughly enjoyed the services. I was always helped quickly by phone or email. And when I arrived I was treated politely because I was polite. Some out there might want to try that approach in life instead of demeaning a worker and then coming online and trying to ruin a business. read more

I took my LSAT here and had a great experience and would come back here again. To all those people who had a different experience, I would challenge you to ask questions beforehand, before making an emotional assumption. In addition, if you can follow directions, it may work out in your favor. read more

If I could give ZERO stars here, I would. I am going to start this off by saying that I aced my exam here, so this has nothing to do with being bitter about a bad score. Short story- save yourself a terrible experience that may even interfere with your ability to take your exam. For the full story, read on. The instructions that I received via email stated, "plan to arrive at the test center at least 20 minutes before your scheduled testing time." For my 11 AM appointment, I arrived at 10:30 AM. As there was no mention of arriving too early, I felt that this was a very reasonable time to arrive. When I arrived, I found a glass door with a sign instructing me to knock lightly for entrance. I did so, waited a few minutes, then did so again. At one point, I saw someone inside close the door to a back room, so my knock had definitely been heard. After repeating this for 15 minutes, I began to get worried and called Kryterion using the number located in my instructional email. By the time I'd gotten through to someone at Kryterion, it was 10:50 AM and the proctor came to open the door for me. I informed the gentleman on the phone that someone had arrived to help me and the proctor rudely stated, "your instructions tell you to arrive 15 minutes before your scheduled time, but arriving early does not guarantee admission." Not only was she contradicting instructions, but her poor word choice made it sound like I possibly wouldn't be admitted at all. I was even more surprised by her approach to the situation when I realized that I was the only test taker in the facility. What reason could she have had to let my knock go completely unacknowledged for 20 minutes? The proctor's lack of basic courtesy continued through my experience- but here comes the best (okay, worst) part. Upon entry she pointed to my cup of coffee and said, "I don't mind if you bring that in, just make sure it comes back out with you." I took this curt comment as meaning that she didn't want it littered in the facility. After my test, she instructed me to wait in the lobby area (no further instruction or estimate of time that I should expect to wait). I waited. I went to the restroom. As I continued to wait, I took my coffee cup from the desk (where I was instructed to leave it) and threw it in the trash- remembering that she did not want it left there. When the woman returned, her first words to me were, "where is your coffee cup?" I let her know that I'd thrown it away and without missing a beat she practically yelled, "I SPECIFICALLY told you that it needed to leave with you." I was floored by this response. I asked her, clearly not understanding the issue, if she wanted me to go get it out of the trash, and she said yes! After I retrieved my cup from the trash, she explained that she didn't want any food or drink in the trash in case it attracted bugs. Had she offered this explanation to begin with, while still strange, I would've known better than to throw my garbage in the garbage (silly me). This situation is very disheartening to me for a few reasons. One, obviously no one deserves to be treated so terribly. Two, and most importantly, people are at this facility to take an exam. This is can be a high stress situation and the last thing that people need in that environment is the added stress of being treated so poorly. I am lucky to have been able to set that situation aside and focus on my exam (even despite the constant banging of weights from the CrossFit gym that shares a wall with the testing room), but many people would have found that added stress incredibly distracting and possibly even cause poor performance on their exam. Lastly, if Dov Educational Services has a pest problem, it should be addressed by a professional exterminator and/or nightly trash removal prior to offering services to the public. The way that their employees treat customers is completely unacceptable for any business. read more

I scheduled a CLEP test at this location. The fee was reasonable. The Sunday availability fit my schedule perfectly. Many of the test locations in my area are at colleges (students only) and only available during weekday business hours. The street parking was plentiful. The proctor told me everything I needed to know. Overall it was a good experience and I'll be taking all future tests at this location. Be aware this is a testing center and the environment is more like a classroom or office. It's not a restaurant or coffee place. I didn't expect to get hugs and candy and chill vibes anymore than at the post office or DMV, just kick a** on my exam. read more

This is the second time taking a test at this place and hopefully the last. I've been to other testing centers before and this place ranks at the bottom. No signs anywhere that tell you you're in the right place. You either have to wait outside the entire building or in the extremely small foyer where 4 adults can't even stand in without their personal space feeling invaded. When you finally go inside the place is a mess and run down. There's folding tables and chairs up for you to sign a waiver. Then you give all your personal belongs to the proctor, which is fine, but they all go into a file cabinet drawer only separated by file folders and nothing to identify what belongs to who. I took a computer based test so I went into the computer room. Everything is video recorded in the room and you are wearing headphones the entire time. The room is kept very cold so bring a jacket (if you must come to this location). The entire time during the test you can hear the CrossFit gym slamming weights on the floor and it shakes the entire room. You can even hear it clear as day through the headphones. No testing place should be located in area that has such a distraction during the test. After the test, multiple test takers complained of the same thing. I had no issues with the proctor time but she has been known to be rude. There is a bathroom if you do need to use it. I recommend using one of the many other testing locations available. Only came to this one because the rest were full. read more

I had a good experience here for my CLEP exam. The online scheduling process was simple, Naora (the owner) was thorough and answered all my questions through email and in person the day of my exam. Parking behind the building was plentiful and the place was easy to find. During my exam the place was quiet and there were really no distractions. Due to past reviews i was kind of worried about what my experience would be like but I found this place to be convenient due to the hours & days they are open and the testing site is just fine. This place is definitely small and a little run down but i was only concerned about completing my exam. I would recommend read more

We went here for I-9 verification. It was quick (less than ten minutes). Naora was helpful on the phone, texted and answered all of my questions beforehand. Easy to find. read more