Service here is always helpful and jovial. They are prompt and offer great suggestions.read more

I just went in to get a necklace chain shortened. They did it right there on the spot and didn't…read morecharge me because it was an easy fix. I was happily surprised! What a great way to get me to come back again next time I have any jewelry needs. I sure will! Thanks Wilton Jewelers!

Great service, battery replacement and jewelry service. Have been there several times always a…read moregreat experience.

They are amazing! Friendly, helpful and accommodating! Always a pleasure to shop in this store!read more

Went in to buy my daughter a birthday gift. They were very helpful and kind. walked out with a…read morepretty diamond and ruby pendant.

Their repair services are excellent. They have a gorgeous selection of new jewelry to choose from…read more Classic and trendy designs are available. Very friendly family business. I highly recommend.

If I could give a half star rating, it would be a 1.5, and it is purely for the large selection of…read morejewelry. I received a gift from Silver Ribbon and loved it. I needed some new pieces of jewelry and thought I would give this place a try. I was impressed with the large selection. That's about all I can say for this place. I went in with the intention to spend a decent amount of money on jewelry, but left after 20 minutes of not being acknowledged by one sales person. The moral of the story: Don't judge a book by its cover.

I'll start by saying that I used to go here at the old downtown location and I liked it a lot for…read moregifts and casual, inexpensive jewelry. This was my first visit to the new store and I was completely unimpressed. There is a smaller selection now and they don't have as much of the simple silver jewelry that I liked. What really turned me off was the customer service. I was the only person in the shop and nobody greeted me or asked if I needed help. This is a small store, and there were 3 girls at the counter, but I guess they were too engrossed in their conversation about their ipod playlist to worry about the only customer in the store. This went on for a few minutes and I finally left. I don't plan on coming back in the future.

This man is everything bad about selling jewelry. He'll tell you the 2 standard comments to get you…read moreto deflate your ideas on what something is worth. These are the prime examples of bad faith in bargaining: 1. "Well the ring is a style that only a few people would want-I can't buy something like this -I'd have a hard time selling it. I have to I melt it down. I can pay you for the metal. " 2. After that statement, then these types say , I'm sorry, that's the best I can do ". He told me this when I had a ring with 9 (0.2 carat) good quality diamonds in the setting. And NO mention of the worth of the diamonds. 2. WALK OUT. Go get some other prices! When I did, he wanted me to "come back!". Don't trust him! These weren't accent stones- you don't remember, I remember clearly our interaction. This was a custom piece that was heavy gold and a large cluster of diamonds measuring 7/8 in. By 3/4 inches . It was not a cookie cutter mass produced ring. I stand by my statement.

I brought a diamond ring to NYC Jewelers of Westport for cleaning…read more Morris, the gentleman who assisted me, was friendly and knowledgeable. The ring was returned looking like new. I will definitely shop there if I decide to purchase jewelry in the future.

I recently took several pieces of jewelry to Kostas for repair, sizing and polishing. They did an…read moreamazing job. Everyone was very friendly, knowledgeable and professional. The work done was thorough, beautiful and the prices were very reasonable and fair. Highly recommended!

Norwalk and it's local businesses and their owners never cease to amaze me...and today at Kosta…read moreJewelers was a great example... I have visited this local treasure to browse a couple of times and had always received a warm welcome and enjoyed their high end selections ... Today was just a little different as I was not just browsing I was on a mission to replace a a pair of family earrings I had passed on to my daughter... From the moment I walked through the door I felt like I was home...I explained what I was thinking and before I could become overwhelmed Mr Kosta and his son provided me with the best options and insight into each... Once we had settled on a lovely pair with pricing that was spot on and well within my budget - I noticed a few other pairs that again were absolutely perfect. As we settled up Mr Kosta noticed my ring and noted that it was hand made and asked if I would allow him to clean it... which I jumped at! Within 5 minutes...my ring SPARKLED like new! As everything was elegantly boxed and packed up Mr Kosta asked me to wait just one minute... quickly returning from the back he said...You mentioned you travel for work...correct? I said - Yes - I do! He then handed me the most beautiful silk travel jewelry roll case...for my travels! From start to finish this was the most AMAZING shopping experience...and with the holidays just around the corner...Kosta Jewelers will be a the tippy top of my holiday stops!

We stumbled upon this place and so glad we did- Hughie carries beautiful estate jewelry and I found…read morea piece from the 1920's I fell in love with. He seemed very knowledgeable and honest too. I didn't realize they also buy gold until I found them on instagram!

Not friendly or helpful. I phoned to ask about resizing a sterling silver ring. It's too big for me…read moreand needs to come down from an 8 to a 7. He asked if it had a stone and I said yes, a citrine. He said he couldn't do it. He did not explain why and the abruptness of his tone made me afraid to ask, though it would've been good to know. I asked if he could recommend someone else who could do the job. He said "No". That's it -- just "No". I was taken aback, so I said thank you and hung up. I had high hopes after reading the positive reviews. I've been looking for a good jewelry repair person, and could have brought him a lot of future business. Clearly, he's not the one.

so very helpful, patient and such an enjoyable experience! the selection is out of this world with…read moreunique beautiful pieces. can not wait to come back and start a new wish list!!