I recently took several pieces of jewelry to Kostas for repair, sizing and polishing. They did an…read moreamazing job. Everyone was very friendly, knowledgeable and professional. The work done was thorough, beautiful and the prices were very reasonable and fair. Highly recommended!

Norwalk and it's local businesses and their owners never cease to amaze me...and today at Kosta…read moreJewelers was a great example... I have visited this local treasure to browse a couple of times and had always received a warm welcome and enjoyed their high end selections ... Today was just a little different as I was not just browsing I was on a mission to replace a a pair of family earrings I had passed on to my daughter... From the moment I walked through the door I felt like I was home...I explained what I was thinking and before I could become overwhelmed Mr Kosta and his son provided me with the best options and insight into each... Once we had settled on a lovely pair with pricing that was spot on and well within my budget - I noticed a few other pairs that again were absolutely perfect. As we settled up Mr Kosta noticed my ring and noted that it was hand made and asked if I would allow him to clean it... which I jumped at! Within 5 minutes...my ring SPARKLED like new! As everything was elegantly boxed and packed up Mr Kosta asked me to wait just one minute... quickly returning from the back he said...You mentioned you travel for work...correct? I said - Yes - I do! He then handed me the most beautiful silk travel jewelry roll case...for my travels! From start to finish this was the most AMAZING shopping experience...and with the holidays just around the corner...Kosta Jewelers will be a the tippy top of my holiday stops!

Thank you so much to all the ladies from manfredi They were…read moreso kind and helped me to adjust my new Rolex and 5 minutes not even Will be soon on my next birthday

Great Service!!! Darla Jo was fantastic!!! She got all hooked up with my Sea Dweller 43MM!!!read more

More than just a jewelers, a warm and considerate team of experts who really treated my mother's…read morespecial project with professionalism and heart. The request was to have an engraving on a locket. The David Harvey team were not only able to provide this specialized service, they stayed on task to get the engraving completed by my deadline. They were fair and lovely to work with -- provides a wonderful venue for our town.

I just had the nicest experience at this store. I went in to have batteries replaced in two…read morewatches. The entire staff could not have been nicer or more helpful! I would highly recommend them the next time you need to visit a jeweler.

Service here is always helpful and jovial. They are prompt and offer great suggestions.read more

I just went in to get a necklace chain shortened. They did it right there on the spot and didn't…read morecharge me because it was an easy fix. I was happily surprised! What a great way to get me to come back again next time I have any jewelry needs. I sure will! Thanks Wilton Jewelers!

This man is everything bad about selling jewelry. He'll tell you the 2 standard comments to get you…read moreto deflate your ideas on what something is worth. These are the prime examples of bad faith in bargaining: 1. "Well the ring is a style that only a few people would want-I can't buy something like this -I'd have a hard time selling it. I have to I melt it down. I can pay you for the metal. " 2. After that statement, then these types say , I'm sorry, that's the best I can do ". He told me this when I had a ring with 9 (0.2 carat) good quality diamonds in the setting. And NO mention of the worth of the diamonds. 2. WALK OUT. Go get some other prices! When I did, he wanted me to "come back!". Don't trust him! These weren't accent stones- you don't remember, I remember clearly our interaction. This was a custom piece that was heavy gold and a large cluster of diamonds measuring 7/8 in. By 3/4 inches . It was not a cookie cutter mass produced ring. I stand by my statement.

I brought a diamond ring to NYC Jewelers of Westport for cleaning…read more Morris, the gentleman who assisted me, was friendly and knowledgeable. The ring was returned looking like new. I will definitely shop there if I decide to purchase jewelry in the future.

I've had a fantastic experience with Manfredi Jewels. They have an outstanding selection of fine…read morejewelry and luxury watches, ranging from high horology brands to mainstream favorites, so it's a great place whether you're a collector or shopping for a special gift. What really stands out is the service. The team is welcoming, attentive, and never pushy--they genuinely want to help you find the right piece. I especially want to recognize John Marna, who is knowledgeable, patient, and a pleasure to work with. He makes the entire process easy and enjoyable while offering thoughtful guidance and great expertise. Manfredi also offers very competitive pricing for the level of service and brands they carry. I always leave feeling confident and well taken care of. Highly recommended.

I rarely leave negative reviews, but my experience with Manfredi was disappointing from the moment…read moreI called. I simply called to inquire about replacing the battery in a men's watch. The woman who answered the phone was curt and unpleasant from the second she picked up. Rather than answering my questions, she immediately became condescending and started explaining how watch batteries work--which wasn't what I had asked. I then asked whether they guarantee their work. Instead of answering professionally, she responded in a tone that made it seem like I had asked a ridiculous question: "Of course we stand by our work." Since that didn't actually answer what I meant, I clarified by asking what the warranty on the battery replacement was. Her response? In an even nastier tone: "We don't warranty our batteries. No one does that." That statement turned out to be completely false. Their quoted price was $65 just for a battery replacement, so I called a few other reputable jewelers. I ended up having the battery replaced for just over $21, and it included a two-year warranty on the battery replacement. It's one thing to charge a premium for exceptional service and expertise. It's another to be rude, dismissive, and confidently tell a customer that "no one" offers something that multiple competitors clearly do. Customer service starts with the first phone call, and unfortunately this establishment failed that test spectacularly. When my watches or jewelry need servicing in the future, Manfredi won't even be a consideration.

Beautiful. That is how I feel when I wear ANYTHING ive purchased from this boutique! Katia is a…read moremaster at what she does. I walked in there the first time and refused to try on something i thought was for 'skinny women' (im a size 6) (eyeroll warranted. It's cool). From the look of the dress i thought it was a tailored dress for a size 2. NO! I gave in after MUCH debate... 'i have arrived' that's what i said to her. Because wow. Just wow. I knew i could look like i did in the dress... But i was always too scared to try anything like that on. Now?? I don't need a reason to put on a beautiful dress. This shop and Katia literally changed my life. My closet is full of items ive purchased from her... Im hooked!

I love this little shop! Great unique one of a kind pieces, dresses, beautiful coats, blouses and…read moreomg jewelry! She's a jewelry designer (had no idea) and the rings are magnificent! Truly a great spot with hands on attention and oh... she's got a bar so you can sip and shop!

Not friendly or helpful. I phoned to ask about resizing a sterling silver ring. It's too big for me…read moreand needs to come down from an 8 to a 7. He asked if it had a stone and I said yes, a citrine. He said he couldn't do it. He did not explain why and the abruptness of his tone made me afraid to ask, though it would've been good to know. I asked if he could recommend someone else who could do the job. He said "No". That's it -- just "No". I was taken aback, so I said thank you and hung up. I had high hopes after reading the positive reviews. I've been looking for a good jewelry repair person, and could have brought him a lot of future business. Clearly, he's not the one.

so very helpful, patient and such an enjoyable experience! the selection is out of this world with…read moreunique beautiful pieces. can not wait to come back and start a new wish list!!