Once again, Lenox Jewelers was amazing! I had a special occasion coming, my wife's birthday. I…read morewanted to mark this occasion with a special gift! I was worried it wouldn't come in time. But Mike came through! She thought we were going to the store to pick up my serviced watch! But when we got there Mike surprised her with her favorite Datejust! She loves the watch, and couldn't be happier! And just in time for her big day! Thanks again Lenox for going above and beyond ! I appreciate your outstanding service and thoughtfulness!

We had a truly serendipitous experience with Katharine. We originally stopped in to look at a watch…read morefor my 40th birthday, expecting to join a waitlist--but Katharine's friendliness and attentiveness made the visit special from the start. After chatting and trying on pieces, she excitedly let us know the exact watch I wanted had just come in pre-owned. As we continued talking, my husband also tried on a watch he wasn't expecting to find--only to discover they had just received the exact model pre-owned as well. She made us feel incredibly welcome and genuinely shared in our excitement. This is also our 10-year anniversary year, and the purchases were very meaningful for us--Katharine helped make the moment feel even more special. We'll absolutely recommend her and look forward to working with her again in the future. Want to tweak the tone or add anything about the watches themselves?

Shocked to read a bad review. Excellent staff and excellent service! Beautiful jewlery!read more

excellent services nice stones and diamonds . amazing store…read moregreat selection and valuable Jewellery very professional Alan and micheal

Went in to buy my daughter a birthday gift. They were very helpful and kind. walked out with a…read morepretty diamond and ruby pendant.

Their repair services are excellent. They have a gorgeous selection of new jewelry to choose from…read more Classic and trendy designs are available. Very friendly family business. I highly recommend.

I brought two watches on that needed repair (a Baume & Mercier and a Piaget) and they were…read moreincredibly efficient and well-priced. Super trustworthy.

I have dealt with both Harry and Greg for years. I absolutely love them both. They take the time…read morewith you , show you pieces that you may like. And also help design pieces for that special person. I since moved away but when in the neighborhood I will always stop in.

This man is everything bad about selling jewelry. He'll tell you the 2 standard comments to get you…read moreto deflate your ideas on what something is worth. These are the prime examples of bad faith in bargaining: 1. "Well the ring is a style that only a few people would want-I can't buy something like this -I'd have a hard time selling it. I have to I melt it down. I can pay you for the metal. " 2. After that statement, then these types say , I'm sorry, that's the best I can do ". He told me this when I had a ring with 9 (0.2 carat) good quality diamonds in the setting. And NO mention of the worth of the diamonds. 2. WALK OUT. Go get some other prices! When I did, he wanted me to "come back!". Don't trust him! These weren't accent stones- you don't remember, I remember clearly our interaction. This was a custom piece that was heavy gold and a large cluster of diamonds measuring 7/8 in. By 3/4 inches . It was not a cookie cutter mass produced ring. I stand by my statement.

I brought a diamond ring to NYC Jewelers of Westport for cleaning…read more Morris, the gentleman who assisted me, was friendly and knowledgeable. The ring was returned looking like new. I will definitely shop there if I decide to purchase jewelry in the future.

Renato is a very pleasant, honest, and knowledgeable jeweler. Fair prices and excellent…read moreworkmanship.

Renato re-styled a necklace for me and it's exactly as I had imagined it! I understand he went into…read moreNew York to look for a specific diamond to add to the existing diamond and sapphire necklace. I've had the necklace for 40 years and had it restyled a few times. This is my favorite! Chris was very helpful in the front of the shop and the job was completed in a very timely manner! I would recommend them very highly!

I can't begin to say enough about how bad this experience was. You buy something off the counter…read moreand you go back the next day to return it and they tell you they don't take any returns except for store credit!! This was almost a year ago Valentine's Day And I'm a local, but I'm done with a Addesi and I do not recommend them anymore.

This is a wonderful family owned business that I am happy to support, and I am a very satisfied…read morecustomer. Not only do they have absolutely stunning pieces expertly crafted by their master jeweler, Fred, but they are kind, flexible, and attentive. I have had nothing but the very best of experiences when going in to browse, with Wayne, Thomas, Lisa and Kate all taking generous time with me on one visit or another. I know that whenever I am fortunate enough to be able to treat myself, they will direct me to pieces they know I will appreciate, and will bend over backwards to give me a good deal. I truly could not be happier with my many experiences with the Addessi family over the years and highly recommend them when you are in the market for something very special.

I have a very heavy silver men's bracelet with links. I needed the clasp repaired. I brought the…read morebracelet to a jeweler in Fairfield and was told it would cost $325 for the repair because it was Italian silver, and that very few people work with silver jewelry, and it would take several weeks. I was shocked being I paid that price when I purchased it 20 years prior. He said, very few people work with silver jewelry, and it would take several weeks. I certainly was not going to have him repair it. I've had gold items repaired for much less. I was in Stratford and saw MJs, I figured I would get a price on the repair. They were very friendly and accommodating. I expected that I would have been given an estimate that was equivalent to the prior jeweler (I assumed he was being HONEST with me). They took one look at the bracelet and said it would cost $35 and they would only need two days. The repair was pretty extensive; the clasp and the link were worn and needed to be seemed and rebuilt structurally. That price brought a huge smile to my face. I was so happy there are some honest people still out there, that was so reassuring, (Obviously. I was pretty upset with the prior Jewler, he simply was stealing my money). The repair was amazing and showed a high level of skill and craftsmanship. It literally looked brand new. Obviously, don't waste your time and money with any other jewelers. If you're looking for an honest and friendly jeweler, a laid-back family atmosphere, fast repair, and great customer service. Look no further. Bill S.

I walked in and asked them to repair a necklace. They fixed it quickly while I waited and were SO…read moreFRIENDLY. They didn't even charge me and so of course I bought myself a gift. Nice place with knowledgable and helpful staff.