My ac stopped working and I called Henry's, as a first time customer, expecting a couple of days…read morefor parts and unaffordable rates. Chad, the technician, arrived within hours, a perfect professional, polite, and delivered exception service at an unbelievable affordable price. I cannot praise this business enough. As I sit here in a cool house, I recommend calling them and relaxing.

Recently, my 14 year old Carrier Infinity furnace started making a lot of noise when the inducer…read moremotor came on. So, I turned it off. I called one HVAC company up, and and the guy they sent out said that I should get a new furnace. I also called another HVAC company up for a 2nd opinion, and the guy that they sent was a little older, and said that he had seen this before: the seal between the inducer motor and the inducer fan had gotten dried out over the last 14 years, which is understandable. So, he put a few drops of oil on it, and it stopped the noise, and hasn't been a problem 3 days ever since. I'll probably have him come back and replace the seal entirely, but there is no hurry to do so now. According to him, replacing the seal can be an issue because you may need to replace parts when taking the the inducer fan apart, and depending upon how hard it is to get the fan blade off the shaft. But it is a hell of a lot cheaper than buying a new furnace.

We bought a geothermal unit approximately 15 years from Simpsons. We were told that the enormous…read morecost would be paid for after around 7 years in lower energy bills. Initially it worked fine. Eventually, I had to install a pellet stove to warm our house in winter because it wasn't doing the job. Then leaks in coils began to occur. Enormous electric bills followed. This year February, replaced the coil. May, the compressor got replaced. Now a fan motor doesn't work. $5616 already spent this year, these guys won't even consider a discount for the motor. They want another grand. Unit won't work at all without motor. Apparently they expect a new unit purchased every 10 to 15 years at 20 to 30k. Beware, geothermal is a scam. The cost and constant care of the unit is not saving money.

From the owner: Honest Service & True Comfort…read more There's a reason why our name is Simpson Salute. We believe honor and respect are the most important elements of a successful home service experience. Our team has invested a significant amount of time, money and energy to meet our own standards for how superior service should look and feel. The hardworking people of the Tuscarawas Valley deserve much more than "standard" care, and we're committed to being the kind of partner people want and need. Our outstanding services include: * Heating Repair, Replacement & Maintenance * Cooling Repair, Replacement & Maintenance * Indoor Air Quality * Heat Pumps * Geothermal * Ductless Systems * Commercial Services * And Much More!

The heatwave in June reminded me that we needed to get our A/C serviced to make sure all was well…read more Talked to Tony, the owner, to set up our appointment. Very nice guy. Price was right in range of what I expected to pay. Tony made sure I understood the process and that all my questions were answered. The day of service, the tech was great. Arrived promptly, was well-mannered, and explained everything well both before and after. He did all the needed work in about an hour and that was that. We will very much be using this company in the future.

Hello all I needed a new HVAC company my guy retired. ( good luck to him ) Now on to the New Guy,…read morelol. Tony Brunner got my attention by giving me a date and time of service, the very next morning before we even spoke. I liked that first, then after speaking with him I felt comfortable scheduling service. Robert the service tech was great on time, quick and efficient with a reasonable cost for ac/furnace inspection. All systems running smoothly Thank you for taking the time out of your busy day to read my review!

Brotherhood HVAC was running a maintenance special offer and it got my interest to contact them for…read morea furnace check-up. I sent the business a Facebook message to inquiry about their special offer and quickly they replied and got me scheduled within a few days. Devin showed up to my home for the scheduled appointment promptly and introduced himself. Devin talked me thru how and what he was looking for while checking my furnace. Devin was able to trouble shoot a hiccup that could have caused our furnace to stop working on a cold night. I feel confident that we will stay warm during another Ohio winter and that I can contact Brotherhood HVAC anytime for assistance.

Brotherhood HVAC is the place to call! I have had them at my house a few times & they have always…read moretaken care of our needs! Our a/c went out on a Saturday & they had our new unit in within a few hours. They have been quick to respond & it's more then obvious they don't only care about the work they do, they also truly care about their customers. I recommend that they be your first call!

a service teck went to my buddies house on a 4 year old furnace with water dripping onto blower…read moredeck from collector box or heat exchanger/ he didnt even do a combustion analysis , which is the first thing you do with the looks of a leaky secondary. Told my buddy it was under warranty( which it is) and told him parts ( collector box and gasket) were 350 but under warranty and he would change them for him for $99 service call and $1100 to change. Note: they put the furnace in. Parts out of pocket are$31.00. What a dishonest and very unprofessional service tech and company for engaging in such practices. Not the first ive heard of such ridiculous practices by them

PRICE GOUGERS Had CROWN HEATING and COOLING come to my…read morehouse to repair my LENNOX air conditioning unit. They came to my house and determined the unit was low on coolant. Service call was $99.00. Technician quoted me $260.62 for up to 2lbs of R410A refrigerant and I foolishly accepted. Technician put in 2lbs of R410A and charged me $259.62 . Guess I got a discount from quote because I am a nice guy. Technician then quoted me $131.00 to come back and perform a level 2 electronic leak test and I agreed to have it done. The technician returned another day to do the test. He went right to the evaporator coil and found a leak. Prior to having them come back for leak test I did some research and discovered LENNOX had a known problem with their evaporator coils which maybe why he went right to the evaporator coil. He informed me it would be $1128.00 to replace evaporator coil with a new one. The unit was installed 8-2017 and was covered under LENNOX warranty for parts only. The $1128.00 was to remove old evaporator coil and replace with new warranty coil and any additional refrigerant would be a additional cost. Based on my prior research I knew CROWN HEATING and COOLING's quote was OUTRAGEOUS and I declined their quote to do the repair and paid $131.00 for the test. To have warranty work done an authorized LENNOX dealer must perform the repairs. I requested several quotes from authorized LENNOX dealers and all quotes were much lower than CROWN HEATING and COOLING. I chose an authorized LENNOX dealer to do the repair and am very pleased I did. Their repair was excellently done and at a reasonable price (will gladly provide their name if anyone requests it). In conclusion I do NOT recommend anyone have repair work done by CROWN HEATING and COOLING unless you enjoy being PRICED GOUGED. Do yourself a favor and get quotes from other dealers and you will see how really bad CROWN HEATING and COOLING is.