Great service and convenient hours for all of us that live downtown and need a good dry cleaner close to us.

I am disappointed and disgusted by the treatment I received It is like 26 degrees outside, walking, and looking for a cleaners To my surprise, all of the cleaners that use to exist, no longer So, a googled and came across Downtown Cleaners Enter the shop, there was no one in sight So, I figured since the lul doorbells went off, someone would come and serve me Unfortunately I stood there alone for about 7 minutes Until a man came in (doorbell went off) And behold, a tiny women came out almost immediately In my head, I am "wowed" Seriously this is the only cleaners and this the treatment I kept quiet then It became my turn smh I ask her could they install a zipper She said they were unable to do that OkayBut even tho she said they dont, I could not get pass the fact she heard his bell and ignored mine‼ NEVER AGAIN read more

Highly recommend!! We've taken multiple garments to them for alterations (hemming pants, tailoring shirts). They're always friendly, high-quality and efficient. Prices and hours of operation are great. read more

Mrs. D (for Downtown) is always upfront with me about when she can and cannot clean or repair an item. That said, she rarely says no and one of the few times she did was to refer me to another local business nearby (Shoe Tech... Mike is also good people). Her prices are fair and reflect the work she puts into each project. Mrs. D recently repaired a beloved (and expensive) silk Hawaiian shirt... A Great Save! read more

I don't know if it is good or not but did stop by -- they do laundry by the pound ($3.50 I think) and drycleaning. Supposedly it is same day service. The map location is currently wrong -- it is right behind the Hotel DuPont next door to Benjamins. I think they probably do the laundry for the Hotel. Cut out the middle man and take it directly here! ($3.50/lb vs. $3.50 for a single pair of socks is a good deal in my book) read more

Downtown Cleaners - Storefront (at 10th St W and Orange, by Benjamins Diner) - Laundry Services Near Me - Wilmington, Delaware

So, there were mixed reviews and I decided to give it a try since it is conveniently located. I took a silk blazer and a white cotton lined dress to be cleaned. Like a good customer, I pointed out 2 smudges on the white dress - foundation and a strawberry. She pinned the areas I pointed out. When I picked up my items, they looked great. I threw them in the truck of the car and didn't pull them out until I was on a business trip a week later. Oh my! The stains were still there! They had not been removed and it appeared they had been pressed into the dress! I was mortified. Totally shocked. I ended up dipping my finger in bleach and applying it to the dress and blotting the stains out. Why didn't they say they couldn't get the stains out? Why press the stains into the dress? I will not be going back. Credit cards only accepted for purchases over $15. read more

I took my winter coat in for all new buttons. I was missing only one and I wanted them to all match. She agreed. When I picked up my coat, only one new button was added and the old buttons were still there. I protested and she said no one will notice. I continued to protest and was met with disregard. What a dump. read more

I have to disagree with the first reviewer. Slow and expensive, was my experience here. I dropped my clothes off on a Tuesday and they were not ready to be picked up until Friday (I am used to a 24-hour turn around time on drycleaning). Also, I had 8 pieces and was charged $41.00. I will continue my search for a more reasonably priced drycleaner. read more

Julien U where do you get that nonsense about illegals? It is a nice family business run by a nice Korean family (cousins run New York Cleaners on 1200 block of N. Market, which is slightly better, friendlier service, English there is a little better, too, but NY not as convenient to new job and home) . Not the greatest ever but reliable service, I have been going there weekly for five years. NY is not too far away & may be a better choice, but either one is fine. Downtown does volume with small staff, so there are occasional mistakes, but if you are polite but firm, she will do her best to make it right. I once got someone else's shirt & mine was missing, given to someone else; she mentioned every time for weeks that it hadn't come in yet, but she was keeping an eye out, and one week, sure enough, there it was, I got my shirt back, good as new. It's a mom & pop shop, so don't expect absolute perfection or same day service (if you are one of those sticklers who absolutely can't deal with less than perfection, go find someplace else), but they are as good as any laundry you'll find in the area. So, will you believe a review by someone who's been there once & is ticked off, or someone who been there hundreds of times & gives a balance, honest review? read more