High tea has a limited selection of teas to choose from. I like that Royal Park Hotel has this…read moreevery weekend.

Disappointing Experience -- "Pet Friendly" Comes With Major Fine Print…read more As a Rochester resident, this experience was especially disappointing. My husband and I are currently renovating our home and booked the Royal Park Hotel while in town for business and personal reasons. We planned to bring our small, well-behaved, 10-year-old dog. After booking online, I called because there was no option to add a pet. Cynthia confirmed they allow dogs and explained the policy. Most rules were reasonable, but two immediately stood out: a strict no-barking policy and dogs MUST be crated whenever the owner leaves the room. We have traveled extensively with our dog and stayed at upscale hotels including the Amway Grand Plaza, The Drake, Hilton properties, and others without issue. Our dog has never been crate trained. I completely understand requiring a dog to be secured when housekeeping enters, but requiring us to cage our 10-year-old dog simply to leave for dinner seems excessive. The no-barking rule also lacks reasonable nuance. Obviously, no guest should be allowed to leave a dog barking continuously and disturbing others. But an occasional bark? Do we also have a no-child-crying policy? There's a difference between normal occasional noise and an actual disturbance. Our dog isn't even a barker, and we travel with a dog camera to monitor her. Then there's the $150 pet fee, which is one of the highest we've encountered. For $150, I'd expect a genuinely pet-friendly experience--not simply permission to have a dog while imposing unusually restrictive rules. I went to the hotel in person hoping common sense and reasonable discretion might prevail. Deanna at the front desk reiterated that it was policy, while a manager beside her confirmed the same. There was seemingly no willingness to discuss an alternative. So we cancelled our reservation and booked The Townsend Hotel in Birmingham instead. What a difference. The Townsend charges a $50 pet fee, provides dog beds and bowls, and does NOT require our dog to be crated when we leave the room. That's what I consider pet friendly. Something else happened while I was at Royal Park that further illustrated my concerns. An older gentleman was attempting to check in early. He was told that even if his room was already ready, he would be charged a $75 early check-in fee. Ironically, I made our same-day Townsend reservation around noon. They had a room available, welcomed us immediately, and charged no early check-in fee. That's hospitality. If a room isn't ready, obviously a guest should wait until check-in. But if it's cleaned, available, and ready, charging $75 just to hand someone the key a few hours early feels like nickel-and-diming rather than luxury hospitality. Perhaps Royal Park should reassess its $150 pet fee, mandatory crating policy, barking policy, and $75 early check-in fee against comparable luxury hotels and current industry standards. This is particularly disappointing because my husband and I got married at the Royal Park last year and spent tens of thousands of dollars there. Unfortunately, even during our wedding experience, we often felt policies took precedence over hospitality. At times, it felt like constantly being reminded of what we could and couldn't do rather than being treated like valued guests. After this experience, I genuinely regret choosing Royal Park for our wedding. It's also surprising for a hotel in Rochester, an incredibly dog-friendly community. Leader Dogs for the Blind is headquartered right here in Rochester Hills. Nobody is asking the hotel to tolerate destructive animals, aggressive behavior, incessant barking, or irresponsible owners. Address an actual problem when one occurs. Charge for damage. Address legitimate noise complaints. That's completely reasonable. But don't treat every well-behaved dog as a problem before one exists and then charge guests $150 for the privilege. Royal Park has unfortunately lost our business. I will no longer recommend it to friends, neighbors, or visitors--particularly those traveling with pets. The Royal Park markets itself as a luxury hotel. Luxury hospitality should involve discretion, common sense, flexibility, and making guests feel welcomed--not simply repeating, "It's policy." Policies are important. Hospitality is knowing how to apply them with common sense.

Nice hotel. Great for a business stay or if you're in the area for something else. Stayed here…read moreone night so we didn't have a long drive home after a wedding. Room was clean and modern. Parking was easy. Breakfast was good.

Well, part of our group was in a handicap room, which was challenging at best. Not nearly enough…read moretowels, and when we asked, were told to come downstairs to get them. Then the woman was so rude. She also told us that rooms were only cleaned every 3 days, so our rooms were never freshened. No waste basket in bathroom. A shining light was the wonderful woman who manned the breakfast area. Delightful!

My husband and I stayed on a Saturday night in January 2025 to celebrate our wedding anniversary…read more We stayed in the Hepburn Suite, which was more beautiful and larger than the pictures suggested. The suite has a large bedroom and a separate sitting room and a separate private bath. It takes up one whole upper side of the large house. It, like the rest of the inn, was immaculate. We checked in late afternoon and through the beautiful wall-wide windows watched the sun setting over the snow. Gorgeous. Everything about Maple Cove exceeded our expectations. So comfortable and warm. Plenty of hot water for a tub in the morning, window seats in both the sitting area and the bedroom for sunrise and sunset views. Beautifully decorated, but not kitschy or cluttered. They also supplied a mini-fridge, a K-cup coffee maker, plenty of towels, extra blankets and pillows. In the morning Jan made us a gourmet breakfast. I do not exaggerate. An incredible omelet, fruit and yogurt parfait, fresh coffee, grilled sourdough toast, potatoes (perhaps fondant?) and orange juice. Plus homemade cinnamon scones! We loved it and will go back in the summer to use the pool! This may be the nicest B&B I've ever stayed in. Thank you, Jan and Mark!

Jan & Mark Thank you so much for letting me stay at your lovely place. I needed to get away before…read moremy wedding. I was able to center myself and relax him. I did not want to become a bridezilla. This totally help me. Thank you both

We stayed at this B&B before and found it lovely. They don't serve breakfast, just a coffee…read moremachine and some snacks. Ok, not good but we liked the studio room and the grounds were nice. We liked sitting by the pool. Well.... we booked this again and when we showed up NO ONE WAS THERE. The place looked like it had been abandoned. The grounds were unkept with dead tree branches in the back. The pond was filthy. It looked like the maintenance person just walked away. They confirmed our arrival the day before but no one was there. We had to find a hotel after a long day of traveling. They called us to say "sorry." Really "sorry!" Don't bother. Last time we thought it was strange because it wasn't really a B&B - just a room but with the studio we could cook our own breakfast. I don't think they know how to run a business. One star is TOO MUCH.

This hotel is beautifully crafted. Excellent staff, conveniently located- attached to a new Detroit…read moreclassic Zalman's. Selfie friendly is an understatement, and the art/feel is perfectly curated. Excellent job. #kingsley

Loved our stay at the hotel. The pool is nice and they give you warm cookies when you check in.read more

I stayed here for a night (was supposed to be 6 nights), but I was allergic to their feather…read morepillows and didn't sleep at all. I had to switch hotels Review is based on the front desk helping set me up at a hypoallergenic hotel. I would've rather not had to switch hotels but they had NO rooms without feather pillows! I thought hotels got rid of these given the known allergy problem and this hotel doesn't allow pets, so I was disappointed. But, the front desk people were nice and breakfast was decent! The pancake maker was fun. Thanks to the staff who helped me and kept us informed on the progress! The new hotel worked out perfectly!

Stayed here one night while in town for a concert. Our room was nice and clean and the couch was…read moreactually in a separate smaller room with a window and tv! It would be a perfect room if you had kids with you and needed to spread out. Helpful staff as I dropped my prescription glasses in their case in the hall and they found them and held them at the front desk. Staff was friendly at time of check in and check out and our room was ready upon arrival.

Well...You get Even Less than you paid for there. First Off: The Bulb over the mirror was burned…read moreout. I brought it to the front desk's attention, but, it still wasn't fixed for my second night there. There is NO Closet, of course, nor even a rack with hangers. The TV Probably works, but the remote is SO User-Unfriendly, that I gave up. There was a bag of Takeout food, left over from the last guest, that the Maids never threw out. It Truly is: "Crooks Road."

DO NOT STAY What a major shithole. So many health/safety…read moreviolations AND CRIME, drug use, will be calling the health dept. Stayed 1 night, bugs crawling everywhere, fruit flies, sink unusable, smelled, mold everywhere. We left the room after paying, should have looked at room first. I went to office and manager stated when I left he was going to credit my account-he never did, no worries-I will dispute the cc charge!! FOLLOW UP!------------------------------------------------------------------------------ This was there response from manager: Dec 03, 2025 Record ID 615590 Hello Wendy L, Thank you for informing the Red Roof Guest Relations Department of your concerns regarding the Red Roof Inn Detroit-Rochester Hills/Auburn HIlls. You have requested that we conduct all necessary research with those involved and provide you with a resolution. Please accept our sincere apology about the situation that you had at the property about the issues of bugs crawling, fruit flies, sink that is unusable and the molds. I contacted the property, discussed this concern and coordinated the resolution that you wants which is a refund, I spoke to Marian the Manager and she confirmed they will not provide any refund. They come up to that resolution due to the reason that the new Management took over the responsibilities December 02, 2025 and your reservation was dated way back November of 2025. Marian has no record of the agreement between you and the Manager during your checked in. They took over the Hotel last Monday and they have no records of the previous management before they Manage the property. Thank you again for bringing this to our attention. Red Roof takes pride in providing superior service, and we are disappointed to learn that we have fallen short of our goals in this instance. Feedback like yours helps us take steps to prevent similar problems in the future. We hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Regards, Jayvee Guest Relations Department Red Roof ----------------------------------------------------------------------------------------------------- MY RESPONSE because no credit was offered: Reported to health department, filed a BBB complaint, contacted local law enforcement as the building is unsafe (from door locks to electrical outlets) and drug use was present, sex trafficking too: see the report below. (https://www.govinfo.gov/content/pkg/USCOURTS-mied-2_23-cv-11422/pdf/USCOURTS-mied-2_23-cv-11422-0.pdf). What a disgrace. I will also contact a hotel agency also. FOLLOW UP: Called Marian @ local hotel (they first tried to lie (Shawn-a worker) and say that she wasn't the manager and disconnected me) ---she wouldn't help me, then she threatened me because I said I was going to file reports on state of the building. Thanks ok. I'll just keep filing reports. THIS HOTEL SHOULD NOT BE IN BUSINESS AND NEEDS TO BE CLOSED DOWN. It is a drug infested, bug infested, unsafe (crime everywhere) establishment. ALSO: Put "Red Roof Rochester Michigan Police" in your search engine, and see the people whom have died there, and were robbed at gunpoint on the property! UPDATE: Got a credit, finally, but they wouldn't put it back on my credit card..Paypal or Zelle, weird and out of the ordinary. Par for the course

From an era gone by where guests who rode the train would stay for the night, have dinner, and…read moredrinks. If only the walls could share the story.., Small town vibe, bar, no dress code required...

Oh my gosh a historic bar in Richmond. Have cash. Good drinks good service low prices. It's a local…read morebar no food

We were very disappointed about the hiden fees. Specifically, they charge $30 per might for…read morecommunity fruit basket on each floor. We called up to ask for a refund because no one info us about the fee let alone about the basket and free shuttle service. Perhaps other value added services , but if they don't tell you , you can't take advantage of them.

Fantastic location! Located in the heart of downtown Birmingham, there are lots of great shops and…read morerestaurants in walking distance. The hotel is very chic, artsy, and feels luxurious. The staff is very kind and helpful. It's such a beautiful hotel! I love all the modern decor and artwork. Whenever I enter the lobby I feel so happy. The ambiance is bright and beautiful. So much natural light. Excellent bar and restaurants! High quality food and beverages.