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Downtown Refinery Salon

4.2 (16 reviews)
ModerateHair Salons, Waxing
Closed 9:00 am - 6:00 pm

By appointment only

Services - Downtown Refinery Salon

Haircut

Waxing

Downtown Refinery Salon Photos

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2 years ago

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8 years ago

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Shelby K.

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10 years ago

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7 years ago

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5 years ago

Great salon. Casey H has been cutting my hair for several years and always does a really good job. HIghly recommended

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8 years ago

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8 years ago

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6 years ago

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9 years ago

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8 years ago

Gave very specific instructions and ended up with a terrible cut I'm too embarrassed to leave the house in. Wish I could give zero stars

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9 years ago

Great place for awesome stylish haircuts. Megan is the girl I used for a long time and never disappoints.

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10 years ago

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9 years ago

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10 years ago

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7 years ago

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Review Highlights - Downtown Refinery Salon

Karla was my hair stylist in California and I was so sad when she told me she was moving to Colorado because she is truly amazing.

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Brazil On The Hill

Brazil On The Hill

4.3(26 reviews)
1.6 mi
$$

I have been very satisfied with the services I've received from Brazil on the Hill over the past…read morethree years. The studio space is very welcoming, clean, and full of calming scents from the natural products also being sold there. I recently bought a mango butter cream that I LOVE. My Brazilian wax treatments are never as painful as I expect, I feel comfortable, and I always leave my session very satisfied with the outcome. I highly recommend Julie from Brazil on the Hill. She is awesome:)

Hello Earlier today,…read moreas a birthday gift to myself, I decided to pamper myself and get my first ever bikini wax. Brazil on the Hill received some pretty good reviews and it was close by, so I put my faith in them to rip out my hair. Getting an appointment was super easy, but when I got there, I was left waiting for around 10 minutes after my appointment time. I filled out the sheet saying specifically that I have sensitive skin. Once Katie came to take me to one of the back rooms, I explained to her that it was my first time ever getting waxed anywhere except my eyebrows. She told me we would do just a regular bikini at first instead of a full brazilian which sounded good to me. There was no consultation other than her telling me to keep my dress on and take off my panties and put them on the chair. Katie came back in and without letting me explain what I wanted, she started putting hot wax on my upper bikini line. And I commented, "ow, the wax is hot" and she didn't say anything about it. She proceeded to use a strip to rip my poor little hairs out. I've read a lot online on how you should always use hard wax on the bikini line, especially for sensitive skin, because it doesn't remove a layer of skin. There was no mention of what kind of wax used here on the website, waiver, or in person. The heat made me very uncomfortable and my skin is very irritated. When the first strip was pulled, I vocalized my pain, and Katie told me to be quiet because they "have other customers". In between strips, I tried to tell Katie what I wanted, and she told me that with my length of hair, what I wanted would look weird. I felt very uncomfortable by her saying that, because it seemed very judgmental, and people online say that esthetician should not be judgmental is because it is their job to look at people's private parts. I should not have felt embarrassed about my body when someone is doing something very personal for my body. The wax continued to feel very hot on my sensitive skin. Katie went back over places multiple times with more wax strips which is dangerous because it removes a layer of skin every time. Hard wax can be used over spots multiple times but not soft wax (which again, was not advertised). When she was done with the regular bikini, she asked me to sit up and look at what I have to see if I wanted to continue with a brazilian or an extended bikini. My skin was sticking to itself because it still had wax residue on it, which was painful on my red, bleeding, sensitive skin. When I said I was done, Katie (very aggressively) rubbed oil into my freshly waxed skin and I vocalized "that hurts" and she did not respond. Once she was done, she just walked out. No words on aftercare, or if I was even ready to go and put on my panties again on my bleeding, oily skin. I would have loved to hear about aftercare from a professional to avoid ingrown hairs because I'm susceptible to them, but I didn't get any assistance. For a first timer, it was not the best way to end an appointment. Luckily I did get the 50% discount for being a new customer, but even the $18 I spent was not worth all the pain and discomfort (both physically and emotionally) I went through for a gift for myself on my birthday. EDIT I got a call earlier today from Katie herself apologizing for the service I received and she offered a full refund. I still didn't get the service I wanted or expected, but I added a star for the attempt to fix it.

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Brazil On The Hill
Brazil On The Hill
Brazil On The Hill

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Downtown Refinery Salon - hair - Updated May 2026

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