Overall, excellent experience. There was a fairly substantial (3 week) delay in getting the work…read moreunderway, but this is not unheard of in the home /repair contractor business. Also, the dumpster that was needed to be dropped measured 8X 20 ----a good peice of info to have.
The quote I received to do the work was fair--this is a smaller, and, in my experience, honest local company that is not out to gouge you.
Once they were able to show up and do the work, they were fast, professional, courteous and efficient. A crew of 3 guys tore my rotten clay tile roof off, and replaced it with asphalt shingle in just 1 day----- on a 25 x 25 ft Greendale original home with a pyramid hip roof, plus a small adjacent, 10 X 8 ft utility room roof, plus a cleaned up the yard fairly decently as well, before leaving that day. (The dumpster remained till the following day though--but it was also removed quickly at jobs end)
The company has been professional during every step of the process. The crew cleaned up fairly well, but there were a few things --some tile chips and debris here and there, 2 or 3 roofing nails left in the driveway, some tile and debris on the front porch overhang, and some scrapes on the siding where tile had scraped when it was pushed off the roof--(which were easily removed with mineral spirits) , and a piece of scaffold equipment still up on the roof near the chimney which was possibly left for inspection purposes. I can't complain though --considering the monumental mess with piles of debris this job created.
Owner Keith sent a follow-up guy to clean up these things to my satisfaction and the guy made sure I was happy with everything was A-OK before he left. The cleaner that was used to remove the scrape marks worked like a charm--with no marks visible after. The house looks exactly as it did before the job began except now it has a new roof!
This company prides itself on doing a good job and getting Angie's List rewards, it means a lot to them. I thought the price for the job was fair. Also, they provide a 10-year warranty on their work, and the shingles themselves have a 50-year warranty on them, in case there are unforeseen issues ahead.
They deserve the solid reviews they get. I would hire them again. And may do so for an attic insulation job, which they also specialize in.