They replied very quickly with helpful information about the service I need. Much appreciated!read more

From the owner: We are equipped to handle a wide array of services, including thorough chimney inspections,…read moremeticulous chimney cleaning, and expert chimney repairs. We understand that your chimney is not just a functional element but also a vital part of your home's aesthetic. That's why we approach every project with an eye for detail and a commitment to quality. In addition to our chimney services, we offer roof repairs and replacements, ensuring that your roof not only protects your home but also enhances its curb appeal. Our siding installation and replacement services further allow homeowners to transform their exteriors, providing both protection and style. With years of experience in the contractor industry, we pride ourselves on our reliability, professionalism, and dedication to customer satisfaction.

Needed a portion of my roof replaced that was blown off in one of our Spring storms. I requested…read morequotes from several contractors. I settled on Total Exterior Pros for the work. I felt their price was fair and their work was excellent. See before and after pics. I will definitely work with them again.

Tom was great to work with! He was super responsive, gave us a quote and completed the work all in…read morethe same day. It was a relatively small job - fixing a hole in our siding and repairing a siding buckle but we really appreciate how he was able to get right to it, charge a very reasonable rate, and take care of the work quickly. We will definitely work with Total Exterior Pros again!

Wouldn't follow simple Mfg instructions to pre drill holes in our deck. Needless to say the entire…read moredeck was ruined. You guessed it, Jim ran and hid like a little child. Had a real contractor rip the whole deck out and install it correctly. The deck material Mfg sent the VP out to inspect our deck and was horrified to see such poor quality. Run, don't walk from this place.

This company is terrible. Stay away. We had a garage remodel project that was misquoted, had one…read moremissed dead line after another, old wood used for the walls, tools laying in the yard at the end of the day and errors in billing. The garage doors were to be replaced in phase I of the project which was to be done by 10/22 and they weren't installed until 12/22. The company does not communicate - even with their own subcontractors. They dug a trench for moving the electrical to the wrong side of the house even though the electrician told them where it was to be placed. The 4 ft trench was open in our yard for over two weeks because they couldn't coordinate between when the trench was to be dug and the electrical work was to be completed - total safety hazard. The company never came out to do a final walk through of the project. There are sides of the siding that were never "finished", company thought everything was done and some of the trim still had to be completed. It was one thing after another. This was not a complicated job - it should of never been this difficult or have taken this long. When we would reach out to them they would complain about their subcontractors working for their competitors - so very unprofessional. I hired them because they said they could work with the county to get the variances we needed and that never happened.

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.

Infinity Roofing. Recommended to us by a friend, Infinity has become our go to for those projects…read morethat I just won't be doing myself. I'm an electrician by trade, there are many things I will do, roofs and doors aren't on that list. Our first project was quoted by a salesperson named Aaron and it was a rip and replace of our roof. He was a good guy and came in and gave us a solid deal with all the service and upgrades I was looking for. Financed this venture through Enerbank USA and paid it off interest free in the years' time allotted. Our latest venture happened through a simple phone call. We had just dealt with the seriously cold Polar Vortex and noticed some issues with our doors. Infinity happened to call us to check on our roof and during this conversation, I had requested anyone with experience with doors. Well guess what, they do doors! About a week later a salesperson named Mark came out and gave us, the Provia doors booklet and a bit of homework. He then came back and we proceeded to build some doors, three to be exact. Again, we will be going with the 12-month interest free financing. We are excited as can be to get these new doors installed and seal this house up. In the business of home remodeling, there are many fast wheelers and dealers out there. We personally have found Infinity to be more of a partner than just a contractor in our home ventures. You really get what you pay for these days and pay for what you get, so why not deal with a company that has your back? I'll throw some pics up once our doors are installed. It was a little pricier than we initially expected but I am expecting the quality of the goods to be second to none. Another plus is not only did we get a deal for the time of year we are purchasing but we also received a nice loyalty discount of an additional 5% since we are on our second project with Infinity. That's what's up as every penny counts!

AVOID INFINITY EXTERIORS AT ALL COSTS…read more They did not fulfill multiple aspects of the contract, our roof has been leaking all week just shortly after installation, and the company has failed to acknowledge or remedy this. They also chipped paint all over the exterior of the house and damaged our brand new windows. In addition, they reused extremely rusted materials despite the contract specifying they would be replaced. When told of these, the quality manager came out -- he papered over some issues, said he would get back to me on others (and didn't), and told me the area with ripped metal where water was getting in was "fine" (that night, we had even more water coming in). Our package also included a "50 point inspection" afterwards to ensure everything was installed properly. Not only did this not happen, but when the Quality Manager came out in response to my complaints he admitted multiple things were missed on initial installation. These were only caught by me having to go up on my roof and check, instead of the 50 point inspection. I am more than happy to update this review should the company decide to fulfill the contract and fix the failing roof. For now, I am forced to spend my time and energy calling, consulting lawyers, and contacting NARI.

Great customer service. James and his guys were very helpful. They were patient and answered any…read moreand all questions I had. Their work was perfect and very meticulous. I would highly recommend these guys to anyone.

From the owner: We take pride in the quality we provide! Roofing Siding Remodeling LLC offers free estimates and…read morefully insured. We have over 20 years experience in the roofing siding and remodeling industries. We believe in providing superior products with our high quality workmanship to make the vision of your home a reality. We specialize in residential roofing siding and exterior remodeling. Whether its Shingles, Rubber or Steel Roofing, to Vinyl, LP or Hardie Plank Sidings to Gutters, Soffit and Fascia and everything in between we have you covered.

Knowageable, trustworthy. Hans is very personable and deals quickly with any difficulties. He has…read morea very skilled crew. He did both my siding and my roof in a timely manner. Contracted mid-April & complete in Sept. (Had to wait for window contractor to finish, end of July, before he could begin.).

From the owner: Hans Roofing & Siding Inc provides roofing, siding, gutters, windows, doors, and trims to the…read moreSoutheastern, WI area.