First off when they came to install the windows they weren't familiar with the types of windows I…read morehad(Russco steel windows) , which you would think they should know based on the salesman coming and describing the project. So they had to bring in secondary people during the job. One of the men they brought in was extremely rude, and I had to ask him to leave my house. Additionally they were installing one of the windows in my kitchen. I overheard them say "oh my god did you see that ? And the guy he was working with said "no bro I didn't see anything" I called into the office to say like look, I'm not trying to confront your people while they're here wondering if you can just check in. I feel like something has gone wrong. She said she didn't. They absolutely everything was fine but it was not. The installer was trying to put trim around only one of my window (same place I heard the installers talking) and it's because they cut into my wall and we're trying to cover it up by putting trim there. They did repair that They also installed one set of 3 windows incorrectly and had to return to reinstall them , the person that came back said the way they were installed was absolutely incorrect. And that water would've gotten wet in there and deteriorated wood. I had to have them back to replace the quarter round pieces also around a bedroom window and it was done so terribly that they of course now had to have special people come back in to do it. I have l written them regarding a few lock issues, windows being hard to go up or down, drafts and they asked me for additional pictures besides my description which I sent and then never heard anything from them followed up additional time still have not heard anything from them. The long and the short is that I actually still need them back, but I'm assuming it's going to be extremely difficult to get them to do anything. I don't find them to be a customer centric business. They say they're a family owned business but I think that's for show because the person that was here that was family doesn't work there anymore. I'm just all in all disappointed that I did not go with one of the other companies with a bigger name that was only slightly more expensive because I thought I would go with a local family owned company because I figured well that makes more sense as they take pride in their work.... think again.

The salesman complained about all the customers he had prior to me. His computer was not charged…read moreand he asked if I could help him charge it. He never opened the computer, never took measurements and refused to give me an itemized quote. For some reason he seemed angry about questions I had. The process wasted an hour of my time.

After having a different window company give me an estimate to replace all the windows in my home…read moreand feeling like they were trying to strong arm me, I had a friend give me Nick at Denco's contact info. Nick was quick to get back to me and super friendly. He was not a "pushy"m sales guy" kinda guy. He was a no pressure kinda guy. He made me feel like he wanted my business, but if I decided not to use his company, his feelings wouldn't be hurt. Nick was upfront on pricing and also the time frame to expect the windows to be installed. The windows came in quicker than he expected. His crew did a great job installing the windows and cleaned up after themselves. I would highly recommend Denco Windows. They already did all the windows in my house, otherwise I would not hesitate to use them again!

Nick and his team were awesome to work with! He just completed an 18 window job in one day for our…read morehouse. The prices were unmatchable, windows are great quality and they look fantastic! We are so happy with his work and highly recommend Denco!!

Got a quote from Argo glass to repair the runners on a patio door, replace the lock, and added new…read morescreen to the screen door. The Argo techs came on time repaired everything to our satisfaction and kept everything neat. We appreciate the skill of both technicians and would certainly use them again for any glass or service repair that they offer. Rich and Karen

Very excellent service.I would like to recommend them.The service techs were outstanding.read more

Quick response and appropriate questions about the project. Do not seem to be pressuring me for…read moreinfo just to make a sale.

Can't frankly say how good they are at the job - because they failed at the sales cycle…read more For four windows in a base configuration, they were north of $14k. To put in perspective: Home Depot installed the highest end Simonton windows possible with the specs requested and came in at around $7k installed. Which means that HomeSealed has excessive profits padded in. So...if you don't care about the money side, they might be perfectly fine to work with as a local outfit. EDIT: laminated was requested as a cost compare option, not a requirement. Even if laminated were a requirement, Home Depot's was still cheaper by over $3k. Fact is - as we said - HomeSealed is just priced higher because they don't use every manufacturer, they only use the ones they use, which tend to lean the higher cost. That's what we said: they might be fine at their job and you might want the best of whatever, maybe they're fine. BUT...if you're like 95% of homeowners who feel that significant pricing differences for basic things like colors is illogical, HomeSealed isn't for you.

My pantry window broke, it was the weight on one side. I now have to take a photo of it and send in…read morethe serial number. I don't have a phone to do this so I will be waiting. I know what the problem is so just send a repair person instead of going through hoops to get a simple fix on a window that has a life time guarantee. I know the problem so fix it as your warranty says-bad service on a easy fix,

Bought a new front door and storm door from WW. Got a great price that was over $1000 cheaper than…read morethe same door from any of the other 5 companies I checked out. Justin and the office staff were very responsive leading up to the purchase. After waiting for delivery timeframe as things were very slow, the install went very fast, and there were a couple of issues such as I wish they'd given me the option of staining the molding before they put it up, would have been much easier. Also, the storm door was not fully closing at the bottom, and a piece of the weather stripping didn't go all the way up to the top which left a draft. The biggest issue however was a small scratch in the glass of the door, which probably wouldn't have been too big of a deal but it happened to be right at eye level in the middle. I called the office and the installer came back out quickly and fixed the storm door and determined the scratched glass was factory defect, as was the weather stripping. WW ordered replacement glass right away at no cost and the person who came and fixed it was very professional installed and he did a great job, also replaced the weather stripping and there's no more draft. Sure there were issues, but staff was responsive and fixed them as quickly as they could and made me happy. Price was outstanding as well, which is why they'll get 5-stars and will be first company I quote when it's time for new windows...

We love our new roof!! It looks great! The entire crew was…read morevery kind and respectful of us as well as of the items that were in the garden beds that were in their way. They did such a great job!! Plus their clean up was magnificent! You cannot even tell there was a crew here. Everything is spotless!! Please pass on our praise and give those gentleman all a raise!!

They don't even deserve one star because I never saw them. Salesman never showed when my wife and…read moreI took time out of our busy schedules to get an estimate. Apparently his time was more important that ours...news flash, EVERYONE IS BUSY! I was willing to hand them the job, they must not need my business. Never again, very disrespectful and inconsiderate.

This is a family owned small business and Jeff gives the feeling that you are an important part of…read moretheir business, not just another invoice. We have used Quality Window 3 different times and all were beyond positive experiences. I would highly recommend.

From the owner: Quality Window Specialists Inc. provides residential window installation, patio door installation,…read moreand entrance door installation to the Butler, WI, area.

We had two large sliders and a bay window with two crank outs put in. We are having issues with…read moreopening, closing, locking, unlocking two of the four windows just installed a week ago. Installers came back once to make adjustments to the crank mechanisms once and said they need to be broken in!? Now one of the windows, I can't even unlock it, no less open it. The other I cannot lock. Funny thing is the reason we replaced our 25 year old windows was the cranks were not working properly and figured it was time to upgrade. We called for service two days ago and are waiting for a return call/visit. Hopefully someone will read this and respond.

Waiting for replacement windows since OCTOBER 0f 2024 is not a reasonable amount of time to get…read morethis small project done in my sunroom. Would you agree as well?

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.