HORRIBLE! I cannot even begin to describe the horrible…read moreservice we received from Dr. Joel Peterson and his staff. His office is super fun with lots of games for the kids to play, but that is only masking the deplorable nature of himself and his staff. We've been there twice. This latest visit we were met by a very nice lady at reception, but once we were in back we got only glares from a young lady with brown hair and browns eyes. My kids are 3 and 5, they are great little patients, no screaming - they do as they are told by the hygenist and doctor - excellent, yet this lady was still stunningly rude to us. Rude to my children! My 3yo asked what she was doing when she was beginning to apply flouride, and instead of taking time to explain, she said "just open your mouth" - not even a please!!? Then the doctor came in and told me that our 5yo would need to go to the hospital, be sedated, undergo massive mouth surgery and have two back teeth capped. Wow! I was shocked. When I asked questions in an effort to better understand the situation he only replied fast and in dentist terms. When I asked for his answers to be put in laymen terms, he stared at me blankly and repeated the same answers. Never a smile. Never a word of empathy to a mom who has just been given this news. Where is the human decency?? So I asked to have our x-rays to have a second opinion and that is when things really lit up. Evidently he was mad I took away a payday for him. I emailed requesting the x-rays. The reply email from "Kim" told me I had to pay a $20 fee and sign a release. I signed the release and emailed it back stating exactly "Here is the release form. There was no mention of a fee over the phone but I can pay it. Can you send me all of the appropriate billing information please?" My email went unanswered. So I sent another email stating "Hello! I just wanted to make sure you received this request." Again, several days went by with out an answer. So I called the office at 1:42 in the afternoon and got their office voicemail and left a message asking someone to call me. The doctor called me 30 minutes later and quite frankly it was the most shocking call I have ever had in my life. I asked him to explain the $20 charge for the x-ray and he went off on me saying "I know about the exchange of emails between you and Kim (his wife. Presumably the glaring brunette in the office??) Um, what? Emails...plural?? I had sent three emails (which includes my initial request and the two I shared above), she sent me one telling me about the fee. There was no back and forth or strange conspiracy or deception as he kept eluding to - honestly I wish I had recorded our phone conversation. Craziest call EVER. He told me I was trying to get out of paying $20 - when I had my debit card in hand right there on the phone. When I told him that, he still insisted I was trying to get out of paying. Finally, around the 3rd time of my telling him I was waiting to pay - he tells me he cannot take care of it, his wife Kim needs to take care of it and I should call back when she is in. I asked if she could call when she is in, since she will know when she is back in the office and I would have no idea when she would be back. He insisted she could not call me and I had to call back. He then went on to tell me how the answering service may pick up, he wasn't sure if that was on or not, because they are extremely busy with the high schools being out for Spring break. I explained how I was having an outpatient procedure and would be out of pocket until Monday - but since we had been working on this for about two weeks I was hoping we could get this done today (Wednesday). I again was told to just call, and not only call, I was told to call back til I got someone. What?!? Who says that?!? I never post reviews on Yelp, Google or anywhere online but this guy and his team were so RUDE, inept and downright crazy that I really have to let everyone know. They have no compassion for their patients. Very sad.

I was really disappointed with the costumer service from the dentist here. The dentist lacked…read morecourtesy, respect, humility, and flexibility for his patients and their parents.

Two insurance companies, only billed one after at least 6 times if calling. Their staff obviously…read moredoes not know how to do this. Sent to collections because they don't j ow how to do their job. The dentist also "repaired" teeth that had no problems. I'd give them 0 stars if possible.

The services here were good. However if you choose to move to a different dentist it becomes…read morenonexistent. Our records were not sent over to our new dentist as requested for over a month. Only after calling to complain did they send over the records.

Normally, I don't like going to the dentist. Long wait times, and a cold atmosphere made these…read moreplaces U enjoyable to me. This is not that place. When I arrived, it was a very short wait time, and that was even with a large crowd waiting. It was easy to check in, and the waiting room itself was nice. The staff was very kind, and took time to tell me what they were doing. They even went out of their way to ask about my day and about myself. The cleaning of my teeth was ordinary except for one aspect, the flavor that was used to rub my teeth with. Ordinarily,it's mint. However, this place provided a large amount of flavor a to choose from this include Strawberry, Chocolate, Cookie Dough, and Bubblegum. When the cleaning was over, they even let me choose a prize from the basket, even though I am too old for that. Naturally I picked the most manliest one, the pinwheel. Overall, I recommend this place to use. It's actually fun, for a dentist.

From the owner: Welcome to the Dental Website of Dentistry Unlimited-Bettendorf, Iowas (IA) Source for Expert…read moreDentists and General, Family, Pediatric, and Cosmetic Dentistry! Thank you for visiting the dental website of Dentistry Unlimited. Located in Bettendorf, Iowa (IA), our expert dentists are the family, general, pediatric, and cosmetic dentists of choice for the Quad Cities. Together with their talented staff, our dentists build beautiful miles for all ages. When visiting our office, you will find state-of-the-art treatment options in are laxed, caring, and comfortable atmosphere. Use this website to learn more about the benefits of cosmetic, family, pediatric, and general dentistry in the Bettendorf area. Call our dentists today for your initial consultation: Smile Gallery Teeth Whitening Gum Disease Cosmetic Dentistry Sealants Cerec

Stellar from start to finish! I would recommend this place to anyone in the quad cities!read more

This is an excellent practice. I am treated professionally by the physician and staff. There are…read moreseveral locations which you can find on the website.

If I could give them a negative star review I would. They messed up one of my fillings while I was…read morein for a cleaning, and then said it wasn't there fault. While at the same time said they fixed it the same visit, but they waited 6 months until my next cleaning visit to actually fix it and it's still messed up. All that and they're still trying to charge me for it when they're the ones that messed up! When I confronted them about it all that the Dr's did was argue about it instead of taking accountability. I will never go back to a dentist that cares so little about the patients!!

Excellent dental professionals. Have been going to this dental office for over 40 yearsread more

They were really mean to my son that he's so traumatized to go to the dentist They wouldn't even…read morelet me go in with them.

2Rivers in Moline, IL sent a condescending digital birthday card nearly a month after our very…read morefirst initial visit and a $1,000 signed cavity treatment agreement. About four days after being seen with a scheduled follow up -2Rivers sent us a letter refusing to see my daughter again. If 2Rivers retaliation is the result of my desire to protect my daughter when the adult blonde-haired woman with glasses, not the Dentist, threatened my 8 year old to 'behave or else we'll put you in another room' -confirms that 2Rivers staff is indeed correct- my values differ greatly with them.  I didn't have a choice going there given our insurance and the only two Pediatric Dentistry's around here- but now my husband has better job and better insurance and they wont get a dime of it. But this review. Everyone reading this-  My daughter was having a panic/anxiety attack and the staff didn't even bother telling me any of this when everything was said and done. This is why every parent needs to be with their child during each visit until their child is comfortable with complete strangers poking around their mouth, strange large machines making sounds kiddos are unfamiliar with and God complex staff.  And yes, for the trolls out there, my children have seen a dentist. More than I have in a decade.

I just had my first visit here after switching from another dentist I wasn't happy with. I love it…read morehere and can't wait to go back and see what he can do for me. He gave me lots of options and explained everything clearly. I have never had a dentist go through my medical history as well as dental and he was able to find some issues I had that no dentist I've seen before has ever mentioned. Can't wait to let him get started. I haven't smiled in a picture for 30 years. It's about time I don't hate my smile anymore

I went to LJ Dentistry for a second opinion after not being sure about a treatment plan from…read moreanother dentist. Dr. Jackson was amazing, spent almost an hour going over what the other dentist had found, what it meant and what my options were. I wholeheartedly recommend them to anyone looking for dental services in the Quad Cities.

Had three appointments scheduled. Had to cancel one. They shifted appt 2 to 30 minutes sooner…read morewithout informing anyone verbally, fine. But then, they canceled the third appointment even though the patient was 20 minutes early. Because they "made an assumption". Zero apology. The office manager just kept repeating herself about the assumption they made. They must make a killing because they don't seem to mind losing patients - 3 at once.

My child had not been taking care of his teeth and we knew he required quite a bit of work. We had…read moreto ask the office on several occasions for a treatment plan but they "never had it ready." Finally his father went to the office and would not leave empty handed. They gave him a list of work totalling over $20,000 out of pocket and a crown on nearly every tooth in his mouth! He mentioned it to his orthodontist during a routine check and she asked to see the treatment plan. The orthodontist called me and said that this office was trying to sell me the "Cadillac of treatment" when it wasn't necessary. She consulted a pediatric dentist who confirmed crowns are not recommended at his age, let alone a whole mouth full. She said to never go back to this place and recommended another office for a 2nd opinion. The dentist who did the 2nd opinion recommended many fillings (which we knew) and only one crown, totaling around $5,000 out of pocket. We will never return and would never recommend this office to anyone. If I could give 0 stars I would.