I'll be the first to admit I left my Valentine's Day flowers to the last minute, but Velvet Stems…read moreturned what could have been a stressful situation into an incredibly smooth and enjoyable experience. From the moment I walked in, the staff were warm, welcoming, and genuinely enthusiastic about helping me find the perfect bouquet. The team went above and beyond to accommodate my last-minute request without making me feel rushed or like an afterthought. Their passion for what they do really shines through, and it's clear they take real pride in every arrangement they put together. The bouquet was absolutely stunning -- my girlfriend was completely blown away. Seeing her reaction made it all worth it, and I have Velvet Stems to thank for that. The quality of the flowers spoke for itself, and the presentation was beautiful. If you're looking for a flower shop with exceptional customer service, a friendly and knowledgeable team, and arrangements that will genuinely impress your loved one, look no further than Velvet Stems. They've earned a loyal customer in me, and I'll absolutely be returning for every occasion going forward. Highly, highly recommend!

The service exceeded my needs and expectations. Outstanding customer service, very professional,…read moreinformative, and I was very impressed with the different ideas for my arrangement. Every thing was perfect. The quality of the flowers was well worth it. Thank you!! I will be back.

The customer service was fantastic. The website does not tell you what address they service and…read morewhat they don't. The flowers are beautiful!

From the owner: We have bouquets for all occasions and we use fresh premium flowersread more

I wish I had checked YELP before I purchased a $$$ arrangement…read more DO NOT RECOMMEND. You can find better arrangements at Kroger. A couple things had to go wrong here for me to leave a review. I ordered a "Deluxe" version of the "Timeless Tranquil" arrangement... 1) The arrangement looked nothing like the picture 2) The quality of the flowers were inconsistent (many arrived wilted) 3) Lack of ownership by Windsor "Florist" Whilst substitutions are unavoidable, do not add whatever you have lying around to fill a vase. Please, at minimum, try to match the original motif of the arrangement purchased by using a color wheel. Purple roses with magenta tips are not a tasteful choice here. Alstroemeria's which are known for being resilient and long lasting arrived nearly crispy. Other flowers arrived wilted. The Florist took ZERO ownership of their craftmanship and had no motivation to resolve the issue. Please spend your money elsewhere!

I have ordered several arrangements from their website located at 201 w main st. Their website had…read morea Thxgvng special of $60.00 designers choice that I chose x 3 with one delivery to the same address. I was charged $241.08 on my credit card. I called to get the amount straightened out and order 3 more arrangements. Horrible customer service. I was told it was an employee error on the pricing, when it show clearly the pricing on the website. They charged my cc for the incorrect price and never called to give me the option of canceling the order.

My order exceeded my expectations and definitely stood out from other gifts and felt very…read morepersonalized. I will be ordering from here again!

From the owner: Let us be your guide in selecting the ideal floral gifts that bridge emotions and distances, making…read moreevery occasion one to remember.

Quick delivery and beautiful job. I love that they send you a picture before delivery to make sure…read moreyou're happy with the arrangement. My friend loved her flowers

Nice people and beautiful arrangements. They worked with me and my budget to get some amazing…read moreflowers together for my parent's funerals. They were reasonably priced and much lower than going through the funeral home. They don't always answer the phone with the shop name so be sure to ask if you have the right place!

Krystal did the most phenomenal job. 10/10 experience, I cannot wait to return again soon!read more

From the owner: Krystal Aguado is the proud owner of The Velvet Rose, where she weaves her passion for flowers into…read moreevery creation. A dedicated mom, Krystal has spent six years honing her craft in the floral industry. She finds joy in crafting exquisite wedding bouquets, heartfelt funeral arrangements, and charming everyday blooms. In 2022, Krystal was honored to be chosen to create arrangements for Pat Benatar's concert, showcasing her exceptional talent to a wider audience. Proudly serving Mesquite, Sunnyvale, and Dallas, Texas, Krystal invites you to experience the beauty and elegance of The Velvet Rose.

Bought arrangements for my mom and it was beautifully crafted! On time and delivery was smooth…read more Thanks for making my moms bday special!

As you can see you don't get what you pay for. The flowers in the website photo are "good" so the…read morefact I paid $175 is even worse. I wrote them and they replaced the flowers, but with another subpar arrangement. I was really embarrased to say the least.

Great experience. Ordered flowers for my mother while she was in the hospital…read more After placing the order, the hospital moved her to a different room (in a different building no less) and I wasn't able to get ahold of her to find out where. These folks got the info from the hospital and delivered to the right room anyway! Very fair prices too, I hope I don't have a reason to send get well flowers in TX again, but if I do, I'll be using this shop

This was a long distance request for same day delivery... the bouquet was a standard $89.95 day…read morelily arrangement in a vase. Communication was quite good and we overcame a small kerfuffle... a tad over my budget with delivery, etc... but well received! Try them!

Great customer service and they are in top of all details!!! Amazing place!!…read more Great place for any type of event and the also help you with all the organization, ideas and food!!

From the owner: Tenemos para ti los paquetes más completos para que celebres tu evento al máximo!…read moreContáctanos para más información 214 477 5132 y visita nuestra página. @ VM Ballroom