I am revising my review due to the actions taken by Ken McCormack in the past two years to set…read morethings right and personally take care of the problems and issues I had with the original insurance broker. I do appreciate them following through and getting the coverage that I needed.

No Help and Blown Off…read more Called Memorial Insurance Agency with offers for meeting to see if they could help us with several commercial and residential products and was blown off by smarmy salesman, K..Mc. Very surprising as I thought they would be able to handle our nice sized commercial / residential needs. DO NOT USE, UNPROFESSIONAL

We used this company for our insurance on our new home. They said the best rate and insurance was…read morewith travelers Insurance. We trusted them and went with travelers. I decided to do some more searching on my own and found statefarm to be cheaper and have more coverage. We changed coverage to statefarm. The statefarm agent asked them to cancel our service. Linda Sexton told him that we planned to make many claims and advise him against insuring us and they did not cancel our travelers insurance. We ended up on the phone for hours trying to cancel this service because they did not cancel it. Beware they are deceitful and liars and I have the bills and emails and everything to prove it.

Bottom line Katlyn is competent and will get the job done right and in a timely manner. I was in…read morethe process of moving, purchasing a home and splitting house holds on the other side of the state. I filled in Katlyn's questionnaire and received a follow up call the next day. She asked questions to understand my situation and what I needed. What separates her from the other brokers is she offers advice to help you make a good choice and think about scenarios you may fail to consider. I also liked that the suite of providers she works with are reputable versus some brokers who may get you lower quotes but with companies that have poor consumer reports when that time comes to put in a claim. I trust her with my future needs because of my experience with her customer service. 1. Listens well 2.Offers solutions not just barriers 3.Proactively follows up 4. Plugs in well with your home buying team Did I mention she is pleasant to talk to as well! Save yourself the stress, stop searching and call. She'll help you keep Murphy at bay.

As a mortgage broker, I deal with lots of insurance companies and this is where I decided to get my…read morehome and auto. They have great service and are extremely responsive. Brittany and Carol were always willing to take my call and help in any way they could. I am a customer for life!

I want to provide an update to my original review in 2014. Since then I have purchased a home and a…read morenew vehicle. Texas General was able to bundle my insurance through a different carrier and save me money! The customer service is always amazing!

Graylan and his staff went above and beyond to make sure I received the best auto and home rate…read more The team provided me with excellent service. They always contact me to help review my policies and make sure all my discounts are there. I strongly recommend anyone looking for auto, home, life, or business insurance to give Graylan a call.

I called 3 different insurance companies for quotes...this was the only one that answered my call…read moreevery time. Juan answered every call immediately and walked me thru every step of filling out the paper work. Juan impressed me and made me feel like I was not getting ignored.

Always great service when I call with a question. We are moving, but will continue to use this…read moreagency because of their great service.

It is always a pleasure to work with Robert. He is very informative and helpful. Whenever there is…read morea problem/situation he makes himself available and provides great customer service. I like that he guides you through the entire process and makes suggestions. If you are looking for commercial and or residential insurance, auto and life policies - he is the person to contact! The best in the business!

JoAnna , definitely got the job done les than 20 minutes. It was a quick and easy process for a…read morebond title. I promise you won't be disappointed.

This was my first time using this company. My experience was great Ms. Martina assisted me on the…read morephone and when I came in even more helpful. I'm definitely recommend thank you.

Do yourself a favor, STAY AWAY and save some money! Get a quote from anyone else, guaranteed to be…read morebetter coverage for less money. No customer service.

I have been a client of Robert Fox Agency for over 20 years. His customer service and expert…read moreadvice on all matters of insurance are always spot on. He does a great job of balancing risk vs. premium cost and he never suggests any unnecessary coverage. He has handled my needs for life insurance, auto and property / casualty. As a bonus, he's personable, funny and very responsive. He is an independent agent, so he is not bound to a single insurer. He will always assess your individual needs and recommend the best option. I cannot give a business a better endorsement. Feel free to contact me Jerry Frey 512-657-4955 for a reference.