New insurance...new doctor. Sounds like fun, huh?…read more For a couple years I have been going to the Airport Urgent Care in Oxnard and had mixed experiences. When I got my new insurance I had to choose a new doctor and Dr. Alcocer with the Spanish Hills Medical group was recommended by my wife's doctor. I was a little worried when I called in mid January to make an appointment and they had to schedule me in mid February. They explained later on that one of the doctors in the group had just retired and that the other doctors had to make up for all those extra patients. They gave me a call the day before to confirm my appointment and told me to come in a few minutes early to fill out paperwork. I arrived 15 minutes early, filled out a stack of paperwork and then waited to be called. They called me in about 5 minutes later. Woah. 5 minutes...that's awesome. I had an awesome nurse who took all my vitals and got me ready for my appointment and then about 5 minutes later I was visited by Dr. Alcocer. He had an amazing demeanor. He seemed like he was not in a rush at all...he acted like he wanted to know everything about me and what he could do to help me with my regular issues like my asthma. He gave me all the prescriptions that I needed with 6 months of refills so I didn't have to worry about waiting for my pharmacy to call in for authorization. That was such a relief from my previous doctor. All in all the whole appointment took maybe 20 minutes, 30 minutes tops. I was completely impressed with the whole experience and I look forward to having the Spanish Hills Medical Group and Dr. Alcocer on my side when it comes to my health. :0)

I recently called to schedule an in-person appt and was told Dr. Neira could not see me because I…read moream not vaccinated against Covid. Are you kidding me??! What kind of medical professional would decline services to a patient for not being vaccinated? Dr. Neira is a great doctor but unfortunately, I had to switch to another clinic where they are willing to see me in person. This is just ridiculous and inhumane.

Not all will fit with a therapist. Not saying every therapist is right fit for some clients but in…read moremy case I found perfect therapist Heidi. And my young son , after losing some important loved ones in his young life found a young woman who he could confide and feel comfortable with.

Rude staff! Judy in particular. I was unable to even make an appointment without her…read more 1. Rescheduling my appt 2. Unavailable via telephone during office hours due to her not being there 3. Extremely rude to clients attempting to receive mental health services!!!

Unfortunately I need to find a new Dr. I am unable to reach her and I have left over 5 messages. I…read morethink she is a good Dr . But the experience now is horrible. She use to be reachable or her staff would call me . But not anymore. So frustrating Update , I was able to reach the Dr she is a very good doctor, it's just the office has a call center and they are horrible.

She is a great doctor. I only see her for physicals one time a year and she is very complete on her…read moreassessment. I like her bedside manner and she listens. True it is difficult to reach the office by phone, but you need to use the portal

My wife and I have been seeing Dr. Rivkah for about 4 years now. She is an expert in her field,…read moreproviding excellent insight on multiple areas of our life. Something we love about her approach is her honesty and thoughtfulness-she allows us to think for a moment instead of immediately spelling out the conclusion. We highly recommend Dr. Rivkah if you are looking for an LMFT!

I went to Dana long time ago.. I'm writing a review just now because took long time for me to be…read moreable to talk About that time. She was very good and really helped me in a very difficult time of my life. She is not just a Consuler but also has a good heart and she is has a lot of empathy. I went as couple therapy with my ex husband but also individually. I'm glad she was there to help me when my marriage ended. And after long time now I realize how lucky I was to ended a toxic relationship. She already knew it but she helped me to understand it. Thank you Dana... Lucia

Love Dr Traci Williams but PRIMARY MEDICAL is UP CHARGING us for our yearly wellness physicals…read more(fully covered by Aetna Medicare PPO) AND included charges for an additional office visit. Billing dept mgr and scribe says my spouse has low back pain. He takes an occasional Advil after riding over 40 miles on his bicycle and up in the mountains at 76 yr old. Dr Williams asked me if I took calcium/D3. I have NEVER been D3 deficient and started taking calcium with D3 in it in when 50 years old as Dexa scan said a bit of osteopenia which has changed little in 25 years. We simply answered Dr Williams questions and I asked her to check my husband's hearing. The scribe and Billing Mgr will write in anything they can (true or not) to charge you extra! It was all routine exam, eyes, ear, throat heart, lung, and breast exam for me. No internal exams. We will be changing doctors asap and refuse to pay extra fees for routine exams and to answer questions. We are healthy, exercise, eat right, and NOT overweight. We reported them to Aetna FRAUD dept! I notified Dr Williams. She will be retiring in 2 years she told me. AVOID THIS GROUP with offices located in Ventura and Oxnard. This is the first time they started UPCHARGING despite going there for several years for our physicals/wellness visit!

The one on Garden street is terrible (no listing on yelp). If your doctor sends out a prior…read moreauthorization for medications to your insurance, just accept the fact that they never will, nor will you get any type of update on it even if you call and they say they "will". Unacceptable. Doctors aren't really helpful either. Minimal care. Back medical assistants are great tho, they're more helpful.

I have been with Dignity Health in Camarillo, California, for years. When doctors move to different…read morelocations, it can be a bit scary. Then l saw Bindhu Nair, NP and l was sold. It is well worth the drive for me to see her. She is WONDERFUL! She has been on top of my medical care for years now. I have total confidence in her medical knowledge and guidance.

Since I was due for an annual physical, I consulted with my insurance on which providers were…read moreconsidered in-network so that I can schedule an appointment. I called several offices, in which 2 didn't have openings for months on out and or their receptionists just did not have good customer service. When I called to make an appointment with Identity Medical Group, I felt comfortable and the appointment date was within a month, so I decided to move forward and book the new patient exam. Dr. Robert (Bob) Dodge's office is located in the 5-story building across the street from Community Memorial Hospital in mid-town Ventura. There is a 3 story parking structure below the building that offers free parking. Dr. Dodge's office is located in unit 502. There's 2 doors then enter into the same building. So here we are on the day of my new patient exam, 2/29/15 @1000. I arrive at 0950 and sign onto a sheet. At the front desk sat, Rosie-one of the receptionist who didn't seem warm and welcoming. After about 10 minutes Nicole, registered me into the system and collected my co-pay. Within 5 minutes I was called back by Hannah, who I'm assuming is the MA, proceeded in taking my temp, weight and vitals-she also performed pre-appt questions to get a better gage for my visit. She then walked me to the exam room where I waited another 5-10 minutes for Dr. Dodge. My first impression of Dr. Dodge is that he is very warm-welcoming. He has great energy and displays true passionate, concern about your care. He actively listens as you voice your concerns and reiterates back to you. I like that he was consistent in asking if I had any questions, to make sure I understood his recommendations. The overall physical/assessment appointment was about 30 minutes, and then I was done. I would recommend Dr. Dodge to anyone looking for a new primary care physician. I'm happy to have finally found a primary care physician that actually cares and who is quite knowledgeable.

He was my primary doctor for years and awesome bedside manners. If you can get to see him you are…read morehonored. I live in phoenix now and being kept accountable by four doctors who keep i touch with each other.

I first met Dr. McBreen when he was interning at Ventura County Hospital. Out of fear, I repeatedly…read morecanceled a needed procedure. He took the time to talk to me, kindly explaining why it was needed, assured me he would be w/me & make sure I would be made comfortable. Because of that initial generous bedside manner, he's been my Primary Care Physician ever since, over 40yrs. I trust him w/my life, and the lives of my family. He's reasonable, listens w/his heart & expertise. I am heard, seen & respected. He has the best nurse in Ventura by his side, elevating the morale of his practice. He and Anna are my community. They are the high bar I seek, compare to, and what health care should be for all. I can't imagine our life without them.

This is the worst company , I really like my doctor, but I can NEVER reach her.They have a call…read morecenter and she doesn't get my messages . I had an emergency they told me she would call me that day . Didn't get a call I go down to her office she was on vacation and no one at call center knew that . I had a patient advocate who was helping and she disappeared. I have results from tests trying to get a hold of my doctor. I was told she would call me . Nope . There health portal is awful. I can't even leave her a message on it . I tried but no response.There is much more . But I am exhausted dealing with them .unfortunately I amLooking for a new doctor

Honestly hands down amazing!! I have been coming to this…read morelocation for years, this doctors office from the cleanliness, wait times, customer service and helpfulness has been nothing short of perfect when visiting a doctor. Usually doctors offices feel like factories it's so busy, big in and out seeing patients but here is complete opposite !! The girls at the front and back are always so welcoming and so sweet. The wait times are fast, you're not waiting 30 min to an hour to be seen, if anything maybe 15 minutes most. When they make you an appointment that really means, making you that appointment time! The office and patient rooms are always so clean and organized, it makes you feel very comfortable and calm knowing you're in a clean facility. Not to mention it's in a great location in my eyes, it's easily accessible off the freeway and in a beautiful area and easy parking. It's not crowded or chaotic. Very nice location to visit. Shoutout to NP Lori Sikorra and MA Alicia, every single time I come they are both so sweet, awesome communication and so helpful! MA Alicia always makes great conversation and so friendly and welcoming when you are brought back to the patient room. Lori Sikorra is the absolute BEST! She takes her time going over everything with you, she definitely makes sure she addresses all your concerns and gives absolute amazing recommendations especially when adjusting to your lifestyle. She is so sweet and very supportive and positive!! Hands down best decision I've made when finding a primary care doctor was coming here. So happy with services that my husband plans to change and come to this location as well!