I am doing really well with my new dental implant, which was placed by Dr. Kwong last year…read more Initially, I was worried about the potential pain during the procedure, but the outcome was amazing. I am glad that I had the procedure done by such an experienced dentist like Dr. Kwong. Getting the dental implant was a wonderful investment in myself. I would also like to thank the friendly staff at the office for their support.

I am 78 years old and still have a good set of teeth, thanks to Dr. Tony Kwong and his staff. They…read moreare very friendly and professional. I visit them annually for teeth cleaning, and they always do an excellent job. If they find any small cavities, Dr. Kwong fixes them immediately to prevent further damage. That is why I still have a good set of teeth even at my age. Thank you, Dr. Kwong and your staff.

My experience with Viva Orthodontics has been nothing but incredible for myself and for my son who…read moreis currently in treatment. Both Dr. Gallant and Dr. Ehsani are amazing orthodontists who are really well seasoned in their craft; they're both professional, detail oriented, knowledgeable, and have a friendly demeanour towards the team and patients. In which, I take comfort in knowing that my son's treatment and mine are getting the best quality care out there! If you need orthodontic work done, look no further; the entire team and orthodontists are very welcoming, caring and helpful. :) Thank you so much Viva!

They seem great in the first few visits - friendly and accommodating, but they are short staffed…read moreand you have to wait forever for an appointment. Due to this understaffing my son will probably be in his braces an extra few months. Not at all impressed!

Find your Smile at West 9th Dental!…read more I was 13 when my two front teeth were smashed out by a baseball. After a hasty emergency surgery, I was left with a lopsided smile that I hid, and an intense distrust of dentists. When I finally decided to do something about it, a friend of mine recommended West 9th Dental. She had also needed extensive work done, and assured me that the staff were gentle and attentive. Her smile had come out looking like a Crest commercial, so I took the plunge, and decided to get my crowns replaced. The attention to detail and care showed by the staff put me at ease, but what impressed me most was how much they checked in with me. Unlike other dentists, Dr. Rai and her staff really made me feel heard, both during the procedure, as well as after. They're serious about building your perfect smile. They put a lot of effort into making sure I was satisfied with the results. I almost cried when I smiled at myself in the mirror for the first time afterwards. It was worth every penny. So if you're out there, harboring a smile you won't show anyone, I highly recommend Dr. Rai and her team. They'll set you up for life :D

When Dr Lisa Tran bought the dental practice of my long-time dentist, I admit, I was anxious…read more Firstly, change and I are sometimes at odds; secondly, I was still on cancer treatment and my mouth was in full protest against the regimen of drugs, although I am happy to be alive! The past two years with Dr Tran have been great! She is kind, patient, and respectful of my situation. She has been generous with procedures to keep my fangs in top chomping shape; I know, every dentist should be like this. Marlene the hygienist is a marvel. She's working on her degree at UBC, so always has fresh ideas. I love that her instrument tray is sparkling and everything is arranged with the touch of an artist. What convinced me to review Dr Tran was seeing two young children laughing and running to get into the dental chair. Wait - aren't kids afraid of the dentist? And the kids don't get to visit the treasure chest until after the appointment, so it wasn't giddiness over a new trinket. So I'm not a special patient after all. Dr Tran is a special dentist! Located at West Broadway and MacDonald, close to 99 and 9 bus stops. Parking can be tight on Kits streets. Lots of fabulous shops and cafes in the area for post-dentist meandering.

It's been over 10 years and I'm still going to Aarm dental in Yaletown. Dr Lee is just the best…read more She's so warm, friendly and puts you at ease. I always feel well taken care of. One memorable experience: After I experienced some jaw pain, I came to see her to check things out. My teeth were all fine, so nothing she could do, but she suggested I go to a RMT who specializes in intra-oral massage. I had NEVER heard of this before, but I went to the specific RMT she mentioned and it was life changing. Seriously. After just one session, my jaw pain was gone. I was so relieved and grateful! If Dr Lee hasn't suggested that, I'm not sure what I would have done.

I was disappointed with their billing ethics First they…read moreforcefully gave me gloves to wear and change my ask so they can charge me $20 for it. Why patient need gloves and why not keep my own mask? My teeth cleaning done in 45 minutes with X-rays and exam but guess what was the billing -- exam, 4 X-rays (bite one), 3.5 units for scaling and floride coat .. when I argued that it's over and illegal billing, apparently Dr Lee made the staff bill template and it's set. Everyone must bill 3.5 unit of scaling along with other procedures as a must.. is it legal? Or over billing? Shouldn't be it as work and time needed? It's about making more money

I have been going to this dentist for a very, very long time now. My current dentist here is Carmen…read moreChan who is the best. Caring, attentive and they do great work. I really do feel like they take incredible care in my teeth.

Very demeaning and unpleasant experience at this clinic. The…read morereceptionist (NOT THE ONE IN THE PICTURES - middle aged, Caucasian, brown blonde hair) is disrespectful and demeaning to clients. When I had booked my and my husbands first appointments I asked if they would provide an ESTIMATE of the out of pocket cost (after insurance coverage) and she said yes. On the day of the appointment she ridiculed me in front of her colleague (the younger receptionist you see in the photo's) and another client waiting in the waiting room. Saying "I can't tell you what you will pay, don't you know anything about your own insurance?" I explained she told me over the phone that they could provide an estimate - she knew it was her. The hygienist - Angie/Anita (or something close to that) was absolutely wonderful. She calmed my nerves and listened to my concerns and was very gentle during the cleaning. I found Dr. Norman Wong to be the opposite. He didn't listen to my concerns and was only interested in covering up his poor chair-side manner with stupid jokes. I asked him what we could do about the discoloration on the front right tooth (I had a filling in that tooth many years ago and it was becoming dark). He said all he could do was polish the tooth but that was all. I thought that was a bit strange, but since he said that was my only option I agreed to do it.I also had a chip on the front left tooth and was told the only thing we could do was to fill the bottom in and I agreed to that, made an appointment to get both done. He didn't go into much detail about either option. All he did was literally buff the surface of the tooth that was turning brown - the tooth was now shiny, but still discolored. I was pretty mad at myself for allowing this guy to talk me into such a stupid "solution" and paying for that! The filling chipped/ broke off within 10 days. 6 months or so later I had the next cleaning, I had the same hygienist. She asked me about the issues we'd discussed the first time and I told her that I was not happy about the options and service provided by Dr. Wong. She told me that he could re-do the filling so the dark filling would be removed and re-filled, resulting in a white (tooth like) appearance again. I wasn't happy that Dr. Wong did not give me this option the first time. When Dr. Wong came in to follow up as they always do, I asked what we could do about the discoloration and mentioned that the previous time he stated that polishing was the only thing to do. He seemed very annoyed at my asking and being unhappy with the polishing. He said well the only thing that can be done is to re-do the filling - with a very short, irritated attitude. To which I stated well then let's do it - in kind. For the rest of the consultation he spoke to the hygienist, didn't ask if I have any questions (which I did have) and just walked out without even greeting me... Angie/Anita walked me out and handed a sticky note to the male female receptionist, who was busy and didn't notice. I went to the male receptionist who printed our invoices and settled the bill. I told him I have to make an appointment and the other receptionist had the sticky note, but I would need to check my schedule and get back to them. He was professional and kind. I told my husband what happened and he insisted we go back and see if the Dr. could discuss other options (even if we had to wait for a while) like braces, to straighten my teeth because we think problem is that the discolored tooth was skew and positioned in such a way that made discoloration inevitable even if we re-filled the tooth. When we got there I asked the receptionist if she could refer us to an orthodontist, she was alone in front now. She said Dr. Wong is an orthodontist and he would be happy to discuss all my options at my next visit. She implied that I was rude to have left without booking the appointment as discussed with the Dr. I told her I had spoken to her colleague and that I needed to get back to them. We asked to see the Dr. as it would impact the appointment, we'd gladly wait. She said I should've asked all my questions during my appointment, I would need to book another appointment. I told her the Dr. walked out without giving me the opportunity to ask further questions. She said that I had clearly agreed upon a treatment so if I wanted to speak to him I could make an appointment for another day. My husband said we just wanted to make sure what all the options were and explained why we thought there could be more options. I showed her the tooth in question and she started arguing that I had discussed the wrong tooth with the Dr. as the sticky note was for a different tooth and raised her voice at me. I calmly told her there can't be a re-filling on a tooth that doesn't have a filling. Alas, we were were turned away and left without seeing the Dr. I've cancelled my next cleaning - still hurt and disappointed.

Dr. Balogh sees me, my wife and my mother. I had a full cosmetic case, crowns and veneers, and have…read morebeen totally pleased with them in the 5 years since. My mother had two implants placed and was thrilled with the service and care she received.

I have got to Dr. Lockhart's office with another dentist for years. Recently I decided (after…read moreyears of hemming and hawing) to get Invisalign. The process was amazing, the care and attention was perfect. Super perfectionist which is great when it comes to your smile and comfort. Would highly recommend you visit her for a consultation.

DR. FLORENCE LOCKHART IS A REAL TREASURE!…read more My family and I have been going to Dr. Lockhart for over 10 years, and we find her to be the best dentist we've ever had. She's highly skilled at basic dentistry, but also at preventive and cosmetic dentistry, and her staff are 100% . Her professional dental status is super high calibre, as she is one of only three dentists in BC that will have passed the Accreditation Exam at the American Academy of Cosmetic Dentistry (her test results immanent as of the date of writing). She also holds an Associate Fellowship Certificate with the World Clinical Laser Institute, mentors at the Spear Education in Arizona, and is one of the few dentists in Vancouver with 'Premiere Provider' status for Invisalign Clear Braces. Our family's experience of Flo over these many years is that she: - Is highly skilled and dedicated to giving her best for every patient; - Painless - she takes great care not to hurt you; careful to keep you informed as she works on you; - Reasonably priced, affordable - not expensive; - Continually updates herself with training; - Utilizes the latest avant-garde proven technologies; - Friendly, upbeat, caring - funny and warm - a delight to spend time with; - Responsive to questions and concerns and listens to the patient; and - Has an unparalleled eye for detail Her staff are super friendly and professional too, and all her hygienists excellent and helpful. Thanks to Dr. Lockhart's sealants, my daughter, now 25, has never had a cavity. I suffer from plaque build-up, she even suggested I might want to try an alternative toothpaste that you make yourself with baking soda and tea tree oil - and it works! Over the years my entire extended family, including aunts, cousins and friends have switched to her. I doubt anyone using Dr. Lockhart would ever want to go elsewhere. My prior experiences with dentists have never been so delightful, and, as mentioned, the care and attention to detail is amazing. Rebekka

My first visit to MAX Dental was fantastic! My crown fell out and I was so stressed out about going…read moreto the dentist. My regular dentist retired so at the recommendation of a friend, I ended up there. I am so thankful to Dr. Maryam and her staff for making my visit a very positive one, especially in these scary COVID times. Dr. Maryam is very kind, gentle, professional - I couldn't have asked for more. The same goes for all the staff. I felt very safe in the office at all times. The office itself is very modern and comfortable, the staff very knowledgeable. I hope I have covered it all. Bottom line is that I have found my new dentist and I will tell everyone I know about this office. Thank you so much to all of you at MAX Dental!

I've been here 3 times since my initial review. 2 more cleanings and a mouth guard. All 3…read moreadditional visits have been efficient and friendly. My teeth are in good shape so they've suggested a longer duration between X-rays, to be followed by an even longer duration should there continue to be positive results. I have found this dentist to be very trustworthy, and I have no qualms about continuing to go here. An additional thanks goes out to my RDH (Gennelle P.) for continuing to do a great job.