On Monday I took my wonderful sweet pup of 16 years to be euthanized because of pain…read more She was a gentle, friendly, laid back, stoic, friendly to man and beast, pup. I thought she would have a gentle descent into sleep. Unfortunately that was not the case. When they gave her the shot it hurt her so bad she took off running, making it a couple of feet before the drug took her down. So instead of my precious pup gently going to sleep, she died in pain and fear.

I have been taking my dogs there since I can remember. They used to be located at the corner of 135…read moreand County Line Road, When we moved further out we still make the trip to Greenwood because Dr. Spencer is always very professional and takes great care/pride in how she treats you and your pets. I highly recommend them for any pet services needed.

Dr Funk treated our dog Bentley after an accident that caused him to lose 2 toe nails on his left…read morefront paw. We couldn't be more delighted with the great care she gave him. The receptionist and vet tech staff were also very helpful and genuinely caring. Mike and Bonnie Rohr

Dr Crowther and Vet Tech Jessica Abbott are very special and so kind. The whole staff treat you…read morelike family. All the doctors and techs treat you pets as if they own your pet.

They are very nice and very professional. The room was clean. They genuinely care about your pet's…read morewellness. We didn't feel rushed. We will be back!

Took my car Ozzy in because he had an ear infection, we thought. We treated him but it didn't get…read moreany better. 2 weeks later we're back and the news was bad. Neurological issue and he had to be put to sleep. The vet and techs were all so nice and sympathetic. They handled my Ozzy with love and care. I hope to never need their services again, but if I do I will definitely go back!

Today I called over 15 other Veterinarian Clinics and Hospitals, because my kitten was so sick…read more None of them would see my kitten because I'd never been there before or they would tell me I needed to pay between 300 and 1000 or more without even seeing him. My last call was Vista Hills Animal Hospital ...I was greated on the phone by such a sweet receptionist that was so helpful and got me an appointment right away. Once I got there everyone was so nice and calmed my nerves. We didn't have to wait at all. Shelly the Vet tech was funny and professional at the same time. She's the best!! The Doctor took such great care of my little baby. He is feeling all better tonight thanks to them. I will always go to this Animal Hospital and will recommend to everyone.

I've had pretty good results here, gave me a free checkup when I adopted my 4 legged son. Recently…read morewent for a skin checkup, antibiotic I've dealt with 2 different vets, both were good answered all my questions. My dogs a weirdo as he actually likes the vet office, workers make a fuss over him so he's down with that. Prices are what they are high, don't think out of lane for the industry, I have no real idea however. Hasn't been enough to deter me, rabies shots, flea meds they cover it all. I'm good, dogs good, all good in the hood.

This was a first visit for an adopted 4 year old dog, and the staff are amazing! They were able to…read moresee him within a few days, made recommendations for boosters and supplements, demonstrated such care and concern for him. Answered questions about diet as well as some separation anxiety. He had a reaction to his vaccine and they were able to help the next day with an anti nausea med that really helped him recover much quicker. I feel great knowing that experienced vets and staff are available for all his doggo needs.

I love VCA and have taken my family pets there for years but this one was the worse experience by…read morefar. Checking in went good and they got us back after a minute or two, the exam itself is what was terrible. The Vet tech was pretty quick and good about handling her but seemed to wanna argue about our kittens age. They said she seems younger when we told them she's 8 weeks and we know this because the original owner posted pictures the day of the kittens birth. Once the vet tech went back you could hear them talking behind the door and were discussing the kittens age again like we're lying about it. The Veterinarian comes in and she acted the same about her age until she did the exam. We come to find out she has a flat chest, a hernia, might have heart problems, possible lung problems, and stressed that she might not even make it to adulthood or if she does then it might not be long. Keep in mind this is just a physical exam with no real test so this is all just a guess based on a physical. The Veterinarian didn't seem very interested in answering our questions about how the kittens long term health might go and once we got quiet just thinking about what to do she made an excuse to leave and end the exam. Once she goes back we hear her talk to the vet tech again and how she's very worried about our kitten which was extremely rude especially behind our backs when we're right there. The Vet tech comes in to discuss if we want the kitten care plan so he gets the price and tells us it's 127$ which is crazy. We have an adult cat who was only 60$ for his at VCA Beech Grove and my mothers cat which is one years old who she pays about 40$ for. Overall it was a terrible experience and it's safe to say we'll never return here if possible. I highly recommend VCA Beech Grove over this once cause they've given out phenomenal care every time I've gone. The only reason we went to Swengel is because they're the only ones who had an appointment for same day and Beech Grove was booked until the 15th which now makes sense after our experience.

This is the worst experience I had. The vet Piper license should be suspended. She did not care…read moreabout the dog she just wants more money. I did not know that for her to write a prescription they charge $8. And she did not give the dog the right prescription. The good doctor left that place. Don't take your dog there.

Took my baby to this place when we first moved here, the vet that we saw wouldn't even let me talk…read moreand explain the health problem of my baby. Instead she hardly examined him and send us to another place. Terrible service.

Extremely compassionate when I just had to get my dog euthanized. Very very professional and made a…read morevery difficult process as easy as possible. Great prices also! I will always recommend them and use them for my animals.

They helped me and my family through a difficult time. I…read morerushed my cat to them at 7am on a rainy Saturday. I did not know whether I would be being my sweet girl home or not. Everyone there was extremely sensitive to the situation. They gave me all the time in the world to say my last goodbyes. Thank you so much for everything. We recently got our cats ashes back and it feels like she is back home with us.

Completely unwilling to help ease an imminent move on our animals. We'll just have to do our best…read morewith them and after we are moved will be finding a different vet that actually cares about animals well being. Made it clear at our last visit a potential move was coming in the next year or 2 and was told it wouldn't be a problem to get something to help them. Until it came time to actually help!

I brought my hard to handle cat in after another vet wasn't able to examine him without knocking…read morehim out. From the minute I called to set the appointment, to after I got home and received after care communication, the people here were just amazing. The desk person, the tech, and the vet were all so wonderful and welcoming and eased my anxiety. They all handled my grumpy boy perfectly and knew just what to do to get the job done. They didn't try to upsell me anything or advise for things that weren't necessary. The vet spoke with me and educated me for as long as I needed and the cost of the visit was super reasonable. I wish I'd have been bringing my furry babies here the whole time. Thank you, FAC for the amazing experience! I was so relieved

I am consistently impressed with City Way Animal Clinics - Fountain Square. I have 3 senior kitties…read moreand two of them are very high needs babies. Dr Davidson not only puts up with my spicy boy, she genuinely seems excited to see him - even though he's just going to swat and hiss at her. We're dealing with multiple comorbidities and she's always willing to talk through all the options and do more research. For my cat that needs monthly injections and travels very poorly, they make a house call. It's pricey but you're truly getting what you pay for here. I have never felt pressured into an unnecessary procedure and they treat your babies with love and care.

Very knowledgeable and quick to answer any question I had! Very kind and gentle with my dog and…read moremade sure to treat him exactly how I would treat him. Even gave him peanut butter and cheese whiz to put him at ease!

I've brought my cat here twice, once for an ear infection and the second time for urinary blockage…read more The staff is so wonderful and compassionate and they weigh your options based on your budget. I would highly recommend coming here.

We brought our cat to Indianapolis Animal Urgent Care after she may have swallowed a shoelace. We…read morespecifically asked if an X-ray should be done, but were advised against it and sent home to "monitor" her instead. Unfortunately, she had swallowed the shoelace. A few days later, another clinic performed imaging that immediately confirmed the ingestion and led to emergency surgery. When I contacted Animal Urgent Care to discuss what happened and request reimbursement, the veterinarian refused to compensate us and insisted the other clinic was in the wrong. He claimed the shoelace wouldn't have shown up on an X-ray and defended the decision not to perform imaging, even though the second vet identified the problem right away and confirmed it was visible. What's most disappointing is not just the initial misjudgment, but the refusal to take accountability afterward. We were only trying to make sure our pet was safe, not avoid costs, and instead ended up with unnecessary suffering, over $1,500 in added expenses(not including the surgery cost), and a surgery that could have been avoided. I would strongly caution others to seek care elsewhere if they want thorough, responsible, and compassionate treatment.