We were clients of Paws and Claws when it belonged to Dr. Johnson and felt it was convenient to…read morecontinue services for our two dogs. We regret that decision immensely after this week. Dr. Johnson built a very strong relationship with us because of her amazing professionalism and caring/kind demeanor. She really connected with her patients and their fur parents. When she left, we noticed a total change. Dr. Levine is not Dr. Johnson in any sense. The lack of empathy and professionalism that my husband and I received after trying to address an issue with Dr. Levine is sickening. My husband brought in one of our dogs for a breathing issue in late October. Our dog was given a cortisone shot and chest X-rays (xrays were clear). During the visit, the vet tech noticed a small growth on our dog's head. My husband was asked to bring our dog back for a biopsy on Nov 4th. A biopsy was done. Results were allegedly communicated to my husband via phone on November 7th. My husband advised Dr. Levine stated "no cancerous cells were found." However, we should continue to monitor the growth for changes. Our dog continued to have a breathing issue that we took him to the hospital for on Nov 2nd bc we did not feel the cortisone shot brought any relief after the vet visit with Dr. Levine in late October. He received prednisone from the hospital. I received a call from Dr. Levine on Nov 3rd and he scolded me for bringing my dog to the hospital after he had already given him the cortisone shot. He didn't ask how about our dog's condition at all. He wanted to know why the hospital called to request record, which we found out he never sent. That was the first time I realized he lacked professionalism, empathy and sympathy! As time passed, we noticed our dog's breathing issue worsened and the growth on his head became larger. So, my husband went back to Dr. Levine on Dec 29th. I was FaceTimed during the visit. Dr. Levine advised that the growth didn't look good and he believed it was cancerous. I immediately started to ask questions about the biopsy. He stated the biopsy showed atypical cells, but maybe there was an issue with the biopsy that didn't catch the issue at hand. I advised that I was confused how we received information that said there was no cancer noted previously. Now, we are being told the growth is cancerous. Dr. Levine said he spoke to my husband and gave him all of the information via phone. When I advised I was not aware of the fact the cells were atypical and there was an additional issue outstanding, he raised his voice and began to blame me for not calling to speak with him. I told him it was his responsibility to communicate properly with his patients as the doctor. He should have sent a written report or followed up in written format, which is appropriate. Apparently, Dr. Levine recognized his error bc I received an email yesterday, 12/30 outlining the alleged details he discussed with my husband with the verbiage that he claims was included in the biopsy report. Well, that email was VERY LATE and only infuriated me since he chose to continue pointing the finger at my husband claiming they had a a detailed conversation. The email was clearly a "cover-up" at this point for the lack of information or misinformation provided. We had an appointment with MTL Animal Hospital for additional testing yesterday and are praying that there is a treatment plan that can help him. Needlessly to say, neither one of our dogs will ever see Paws and Claws or Dr. Levine ever again. I can only hope that no one else has a similar story or experience with him or his office. - I'm sure he will respond to THIS review in a similar manner as he has to all of the other one star reviews. Please note his inability to accept accountability, his lack of professionalism and the crassness in his responses. His true character shines through in every response.

Always a pleasure!! Handled with utmost care!! Very happy customer!! Always able to get an…read moreappointment asap!!

Dr. Anthony is just the kindest most compassionate vet. He takes time to answer all questions. He…read morecares about his clients and patients. I have never met such knowledgeable, loving caring veterinary stuff. The entire staff at Haddon vet treat clients like family. They make you feel safe and comfortable the entire visit. Dr. Lauren is also a sweetheart. Bonnie, Jessica, Kristina, Jonathan, Greg, just to mention a few are awesome, are so kind and gentle. Thank you all so very much for everything. Thank you for seeing Josie Ann last night. You guys ROCK, and we love you . The best veterinarians for sure. Patricia A. Chico basset and rescue Mommie

Caring vets and staff. Local dog hospital in operation for…read moremany years. Was recommended by a friend who took all her dogs there.

I am writing to inform you that my dog will no longer be coming to your office. We are extremely…read moredisappointed that your team was unable to accommodate him yesterday or today. As long-time clients of MAH, we had hoped our history and loyalty would be met with understanding and flexibility. We will now be moving my dogs care to Heart + Paw under Dr. Jarred Pitt. We prefer to entrust his care to a team that values empathy and long-term relationships over transactions. Going forward, we will take our business where my dogs needs are top priority. Teach your staff to show empathy and suggestive proper alternatives in place of poor excuses. Good luck, and God bless.

Amazing staff and without even asking they managed to get my dog into the office on the same day!…read more The vet and staff were very kind and compassionate. Unfortunately my Great Dane was diagnosed with osteosarcoma. But all options were explained to me and all my questions were answered.

We have been coming to Dr. McCauley for 20 years - he and his staff are simply amazing. They are so…read morepatient with both cats and owners! thank you all so much for the grey care you give our cats

Very experienced and caring practice. They call you back and they really care about their patients…read more They talk to you and give you ample time in the appointment. We highly recommend this practice.

Very good veterinarians, but the prices are quite high. They also tend to schedule "additional…read moretests", and even after I called four days later to explain that my pet was doing well and the initial problem had been resolved, the extra test was not canceled. It sometimes feels like many vets follow the same playbook of recommending as many services as possible, which can make the experience feel more focused on billing than on what's actually needed. That was my impression here as well. It's disappointing, because the care itself is good. If you're good at what you do, just be good and bill honestly for the work that's actually necessary. People can tell when it starts to feel excessive. Very expensive here. Bottom line.

Ollie has been coming here since 5 weeks of age he is now 2 he got neutered, microchipped and…read morevaccinated here.The care never stopped being amazing! I found a kitten in a trash can at 3 weeks and of course also had to take her here they've been nothing but amazing with her which is no surprise. She also got all her vaccines here, spayed and microchipped. This place is amazing and you can tell they really love what they do and care for your furry friends. Seriously wouldn't go anywhere else you guys rock!

I've known about Ace of Spays for several years. I first heard about them through a friend's…read morerescue, so after rescuing a cat this fall, they were my first-stop for advice. They were wonderful. Dr. Cobb got back to email questions-- and I wasn't even a client, not at that point. So anyone complaining about not getting a call back-- did you check the number you were calling? Whenever I've called Ace of Spays over the last 2 months, if I left a message, I got a call back. The only time the phone rang without anyone picking up was this past Friday when I was dropping off my cat for a neuter; I had a quick question, but I was in the parking lot, so I just went inside, figuring worst case scenario I could drive the 3 minutes back home to get the paperwork I had forgotten. First, I want to note how amazing everyone on staff that I had contact with has been-- both before bringing my kitty for his surgery and since. As I said, I first contacted them about advice for a female cat I had rescued. I was trying to find her a longer-term rescue. I had taken her in during the cold snap we had at the beginning of December. I was hitting brick walls wherever I turned; no organizations within 100 miles of where I live would help. And when the cat started to go into heat, with an intact male in the house awaiting his neuter appointment, that wasn't a good mix. I needed help, and Ace of Spays put me in touch with a rescue that actually helped. They gave me a list of different organizations that I could reach out to, but stressed one in particular, which wound up being the group that helped get the cat the care she needed. Second, Ace of Spays offers the highest quality care. Don't let the lower costs scare you away. Several years ago I had another pet neutered at a different vet. I received little to no instructions beyond the appointment time. No options for pain meds. Not even instructions on whether or not kitty should be confined after his surgery. Nothing. So I was pretty surprised to see the detailed instructions on what to know before the surgery, what to know after the surgery, and about pain meds as an option when I made my current kitty's appointment. I was actually upset, thinking about it, especially since the other vet charged just a few dollars shy of $500 for the exact same surgery which Ace of Spays charged, with 3-days of pain meds, only $185. With the other vet, I was told more than half the cost went to anesthesia. With Ace of Spays, my cat got the same kind of care, but I think with their specialization in spay and neuter, they have more expertise than a regular vet. Also, with the pain meds were a liquid (meant to be given orally), they gave me pre-measured syringes. So there was no guesswork about how to get a pill into a cat who refuses pills (even in the little pill pocket thingies or rolled into a churu treat). And everything was easy to schedule online, easy to pay the deposit, and easy to pay the balance. And, if I had questions-- they were either a phonecall or an email away. Highly recommend. They do good work, necessary work and are literally life savers.

So far so good, I made a spay and micro- chip appointment for our little Peanut for 9/24/24, I'll…read moreupdate my review once it's over. But I can say for now, everything about making the appointment online was easy and everything about the appointment and the surgery was readily available to read, nothing timed out and the $40. deposit was fast.

very patient with our nervous girl! and they use peanut butter which she loves. she was scared…read moregoing in

We've been clients for years. Our last furry family member had some issues and this staff was…read moreexcellent with his care. So we naturally decided to bring our two recuse cats here based on that experience.

The Dr. was compassionate and caring throughout the entire ordeal.read more

Absolutely adore Dr Hanan. Can not say enough great things about her. Comes right to my home to see…read moremy dog. No stress. Her prices are so reasonable, less than I've paid at a regular vet office in the past. She's also extremely accessible, if if I text her a question, she will get right back to me. She performs surgeries at a few local offices, so that service is available through her, as well. My Golden doesn't even get upset when she comes. She is so loving and gentle. Simply the best!