When your four-legged family member is not feeling well and can't tell you what's wrong, you have…read moreto rely on skilled people who can figure it out. We took Chino yesterday afternoon, and we were extremely pleased with the care and attention Chino was given. Today we received a follow-up call asking about her condition and discussed further steps on Monday. We are extremely pleased with Dr. Jones and the staff who clearly care about their patients and their owners.

House Paws staff have come to my home for about 5 years. Their…read more skills have been OK, but they seem to have a high turnover of staff. Also, their mileage fee is very high. Maybe they should schedule non-emergency visits by area, when that's OK with the pet owners, and charge less for mileage.

Very peaceful. Very thankful. Very professional. Glad this service exists. It is as simple as that.read more

I was referred to Dr. Matthews when the veterinarian my local animal hospital recommended did not…read morehave availability over the weekend. She performed an at-home euthansia for my 18-year-old baby, Teddy. Although I felt nauseous leading up to the appointment, Dr. Matthews treated the procedure with gentleness, professionalism, and understanding. She did not rush me one bit as I said my slow goodbyes, and she made the situation as bearable as possible. I hope I never have to go through this again, but, if I do, I would call Dr. Matthews.

Super responsive and so kind, they made this very difficult experience as peaceful and respectful…read moreas possible. I'm so thankful for this service available.

The scheduling was a little uncertain and had some problems. However, the process was sweet and…read morecomforting RIP my cat.

Do not take your dogs to this kennel if you truly care about your dogs!!! The rescue I volunteer…read morewith learned the hard way. There is no way to know the level of care the dogs receive while here. Vicki is an older woman who has one staff member who helps in the mornings. This is the second kennel we have dealt with who have the funds and don't hire staff, which can only point to greed. That means Vicki herself is taking caring of her human partner in the home and their 8 animals, as well as the countless dogs being boarded there. Vicki is so up and down mood wise. She's terrible to "work with". She has been over 30 minutes late numerous times when dogs are being picked up or dropped off by rescue volunteers. She made everything difficult for the rescue I volunteer with, almost causing countless volunteers to quit. She makes up rules and regulations as she pleases. She has 3 dogs who were abandoned at the kennel who she won't even allow to find homes, instead they rot in those kennels. She has a Pitbull, shepherd, and senior Chihuahah who were dumped there and live there to this day. She had a rescue at her finger tips who has helped placed other abandoned dogs and yet she would rather these poor dogs suffer in a cage for the rest of their lives. This is not someone who cares about animals. This is someone who cares about money and that's it. The kennels are in bad shape and instead of repairing them, she doesn't. She has her own partner's dog and 2 cats inside the home. She has 2 of her own dogs in the home who live solely on the porch and 1 more who lives in the indoor kennels. These animals are not getting the attention and care when there are at least 20 kennels who often have animals in them. That is around 27 animals being fed by 1 person at night and 27 being fed in the morning by 2 people. Take your dogs to a kennel who truly cares about their dogs, who allow you to see the kennels with your own eyes and who have STAFF. This place needs to be shut down and it's only a matter of time until it happens.

Poor Customer Service and Poor Communication! I expressed my disappointment with how I was handled…read moreand now I MUST PAY CASH to get my Dog when previously I have swiped!!!!!!!!!!!! I dropped off my dog on the 25th of June 2024, Tuesday at 7 pm! Originally I asked if I could drop the dog off on Wednesday at 7 am due to my tight work schedule and the early flight. I was told no and was asked if could I come up with a better time. I asked if I could change it to Tuesday at 9 pm and was told that it was a better time! I did not stick to that time and was able to get my dog over earlier at 7 pm on Tuesday. I dropped off the dog with no problem, I was met outside and asked when I would be back. I said on Sunday I would be back to pick up Ivy. At that time I was not told that Sunday there are limited hours for pick up 5 pm to 7 pm. Fast forward to Sunday! I texted at 11 am in between connecting flights to inform Beech Hill I would be there at about 1 pm. When I landed at PHL I texted again I was on my way. I did not receive a response to either text. I figured maybe they were busy. I called when I arrived, there was no answer ....I texted that I was there and a woman came out walked passed me and asked if was I being helped. I explained I texted and called. I then received a long text about how the hours are 5 pm to 7 pm and have been for 40 years. I asked can you please make an exception because I was traveling for 12 hours. I was told no and was told how I have been giving exceptions in the past. I asked what acceptions. I was then told that I don't seem to accept that Beech flexibility has been done as a courtesy! My question is what exceptions have been made in the past? I was told the Kennel is full it is a Holiday weekend that the dogs are sleeping that Beech Hill will not stir that kennel up and that accepting it would be additional work. I was told that she was the only one there. This was not true there was another woman there that passed by me and asked was I being helped. I said this was the last time Beech Hill would receive my $$$$. I was then told that I must pay cash and they were not accepting cards, I never paid CASH and I asked if it was just me that you are not accepting cards or if is this for everyone. After that it was crickets! If you have limited hours why not tell the person as they drop their dog off (Sunday)? I feel disrespected and not valued as a customer. Why not let me know when I texted earlier on Sunday that I must come between the hours of 5pm to 7pm. Customer service is about the relationship between the customer and the business! The lack of communication disappointments me and how I am being handled! I have never paid cash and I do not walk around with hundreds of dollars! I have in the past swiped and my question is why now? I would love to post the text between us and I know that is not the proper way of handling this! I would love for the owner to reach out to me personally maybe should we like to read the texts!!!!!!!

Heather has been such a blessing for my dog who is developing the "dreaded hip dysplasia"! I was…read morelucky enough to find her online and she is close to my house. We go to her and my boy has been so much more comfortable since. He actually looks happy when we pull into the parking lot. Heather gives him massage, stretches his hips and legs and also now does laser on him. We love her and find her to be absolutely amazing........We really feel so lucky to have her here....

From the owner: Holistic wellness provider offering massage therapy, cold laser, Craniosacral, and aromatherapy for…read morehorses, dogs, and cats.

I live in Chicago and I adopted a puppy over an hour away from Philadelphia. I needed someone to…read morepick him up and meet me at the Philadelphia airport so that the puppy could fly back with me. I contacted Sitters4Critters and they quickly responded with questions and shortly there after with an estimate. Once I decided to utilize their services, Sitters4Critters were in constant communication with me finalizing all the arrangements. On the day of the transport, they confirmed they picked up the puppy and were waiting for my flight to arrive. They headed to the cell phone lot to walk him and try to feed him. I texted them when my flight landed and shortly afterwards met them and my new puppy! And the following morning they contacted me to ask how my flight home with the puppy went. Extremely pleased with their communication, transport service, and caring gentle handling of my puppy. I highly recommend Sitters4Critters!!

I've been using the Sitters4Critters service since 2013 (maybe sooner?) and they just got better!…read moreMy pups and I are thrilled to have Nicole on our team. They loved all the attention she lavished on them including plenty of time playing in the yard. How do I know? PICTURES! Nicole posted photos on the PetCheck app almost every day. I knew through the app when she arrived, saw my happy fur kids playing in the yard and then knew when Nicole left because she would check out. I could also see all the walking she did with them through the gps powered map. Nicole and PetCheck are the best things! Looking forward to many more years and happy tails.

Dave is amazing. Extremely professional and courteous. The Hidden Fence System is a wonderful…read moreconcept. We now get to do a lot more outdoor activities with our pup without the fear of him taking off.

This is a terrific product and business. Dave Acree is the most service oriented business person I…read morehave met. He comes to the house whenever we have a new dog over, very fair prices, very good at teaching the dogs. Several of my neighbors also have this same product. It is an electric fence. My dogs have complete freedom in the yard. Great product, I highly recommend Dave and the Dogwatch product.

If I could give zero stars I absolutely would. I had dropped my 11 mo Labrador off on Wednesday…read moreSept 22 and called Sept 24 to see how he was adjusting. I was told he's doing great and coming out of his shell as he was nervous when I dropped him off. I didn't hear from anyone until Tuesday October 5th (the day before pickup) when I received a voicemail from Mallory that she needed to speak with me. When I returned her call I was informed that my dog had a rash on his neck and wanted to tell me before picking him up the next day and it shouldn't be a "cause for concern." She stated that the day after he was dropped off, staff noticed a tiny itchy, dry spot on his neck that progressively got worse. She continued to repeat that they didn't want this to be a cause for concern and naturally concerned, I asked to be sent a picture of the rash. This was no rash at all. The picture I was sent showed my dog next to a trainer with a raw, oozing wound where his jaw meets the base of his neck. It looked very infected and he definitely needed medical treatment so I immediately went to the facility to pick him up. When I arrived, I did not find my dog in the same condition as shown in the picture I received just an hour earlier. His wound was dry and completely scabbed over. The staff stated the wound looked much better than before (because it was healing). I immediately took him to the vet for a thorough exam and our vet diagnosed a skin infection of the hair follicles caused by injury to the skin. He also estimated that the original picture I was sent earlier that day was taken at least a few days prior. The vet also estimated that this injury occurred at least a full week prior to the training staff notifying me. Not only did my dog have an infected injury on his neck, he also had an infected wound on his testicles, had lost a significant amount of weight, as well as developing upper respiratory infection. Prior to sending him to the facility he was a big overweight with a very thick coat. The dog I picked up had lost at least 10 lbs and his spine and hip bones can be felt to the touch. The picture I was sent from staff showed a very obvious infection and the staff neglected to care for my dog or notify me that he needed medical treatment and attempted to treat this wound themselves with only A&D ointment. When asked about the 24 hour veterinarian on call mentioned on the training facility website, the staff stated they do not have a veterinarian on call. A bit misleading. After examining the neck wound we noticed small bumps around the sides of the wound that seem consistent with a pronged collar. We don't know how these injuries occurred but it's very clear our dog was NOT properly cared for and the staff neglected to provide our dog with basic medical treatment or at the very least inform us that our dog needed to see a vet. I will NEVER recommend the Dan Gentile Training to anyone.

I used this training center a few years ago before yelp was available and I would not recommend…read moreusing this place! I'm writing now because we now have a new puppy and I was looking for training places and this place came up and brought up bad memories so I felt I needed to write our experience. We dropped our dog off and went on a trip so she could go through the program. Coming back to pick the dog up we couldn't wait to see our dog thinking she would be so excited to see us but to our surprise our dog was subdued and looked defeated. No tail wagging or anything. Before the trainer showed us what they did, she commented that if WE didn't follow directions we had to put $25 in this jar. We laughed it off as though she was kidding but to be honest I don't think she was. They walked us through what they did and the "progress" and mind you they had a spike collar on the dog so when you pull it digs right into their neck. The trainer was showing us and she pulled so hard my dog let out a painful yelp! It looked like torture to be honest. We immediately said we are done here and left ASAP! My dog eventually recovered and we found a dog trainer that used positive enforcements and she became her happy self again

Love all of Barney's staff. We have 3 boxers and have special personalities. One of our pups had an…read moreemergency when he bit his own tongue and they went above and beyond for us and ensured he was Ok. We have been using Barney's for years now. Love the Kenneling team.

If you want your dog to be covered in feces and have broken teeth when you pick them up then this…read moreis the place for you & your furry family member! Would give 0 stars if I could. Make sure you ASK FOR A COPY OF THE CONTRACT BEFORE LEAVING because the manager will not give one to you once something goes wrong. So scary to leave an animal here where they get neglected and abused. Mind you, my dog is not from a shelter where worn down teeth are common.

Not sure which one, John Capehart and/or Kelli Turro are scam artists/cheats/liars but either one…read moreor both are. We we scammed by either one or both of them and were out a bit of cash.. DO NOT TRUST THEM!

From the owner: We specialize in Trimming, Hot/Cold Shoeing, Corrective & Therapeutic Shoeing, Lameness Assessment…read more& Corrective Treatments, Educating Horse Owners on common hoof problems. We also work with Minis to Drafts, and even Donkeys, Mules & Miniature Goats too. We provide a full service experience as we know that your time too is valuable, so once we earn your trust, we will take care of your Horses on our own, even if you cannot be there due to work, errands, family emergency, etc. as our team will handle your horses while they are being worked on freeing up your valuable time to do other things.