I cannot recommend this place enough. The entire staff and experience from entering,exam, and…read morecompletion of appointment they are professional, friendly and just make you feel comfortable. They also do not rush you and listen to any concerns you have. If you are looking for a place for your eye care needs look no further!

This is definitely a hidden gem!! The doctor and his staff were just wonderful. My diabetic father…read moreneeded a check up and boy did he get one! Everything was thoroughly explained, from what they were going to do, the process of the exam and even what they found after said exam was done. I HIGHLY recommend Family Eye Care for all your vision needs. Did I mention they are open late until 7pm on Monday and Thursday?! Again definitely worth giving this wonderful and talented staff a chance!!

I have never had an appointment last less than 2 hours. For each of my visits I got taken back…read moresoon after I arrived. But then I saw one person, and was sent back to the waiting room for at least a half hour. Then I saw a second person, and was sent back to the waiting room for 45 minutes. Then I got called in to the doctor's office where I sat for another 10 minutes and waited. And when I mentioned something about the length of the wait no one, including the doctor apologized. They absolutely didn't care. They just said that that's the way it is around here. Most other places you have to wait when they walk in they immediately say sorry about the delay. I don't know why these people have such an ego that they don't care that they make you wait.

Have been seeing Dr. Smith who was trained at the premiere Eye Hospital, Wills Eye in Phila., PA…read more He is genuinely caring, helpful and tries his utmost to help you. Previously I had a retina doctor said he could do noting for me. When I went to Wills Eye...they recommended Dr Smith because of his training and their respect for him. He save my sight... thanks to Dr Smith. Have I had to wait...yes, but it is worth it to received quality care and save my sight.

Dr. Lant and his staff are amazing. He's knowledgeable and kind and he will even weigh in on which…read moreframes look best. Could not recommend him more highly!

doctors r fine. They said it would take 7-10 days to get my glasses in and we on day 24 right now…read more Literally doesnt make sense and my mom paid $800 i would not go here yall.

Until now, easily a 4 1/2 stars. This time, not so much. I was notified that my trials were ready…read moreand went in to pick them up. A week later I received a text that my order was ready, odd since I had not confirmed the trials worked but while near by went in to pick them up. Was told it was a duplicate message that went out by mistake. No problem, while I am here let's go ahead and order the contacts. Eight weeks later I call to see when they will be ready, told "sorry the order was never placed". Now have to wait another month, maybe two for them to arrive. Add to this my doctor was late and after 30 minutes had to see another doctor. Too much hassle for what is an above average market price point. Edit: I received a call from Dr. Dowdy and am amending my review. He reached out not to ask me to change it but to help find a satisfactory resolution to my concerns. Suffice to say we an achieved that. It's when things go sideways you have a chance to distinguish yourself. Thanks for striving to be better.

Once upon a time ago LensCrafters inside the Galleria carried Chanel but they no longer do. But…read morethat's ok because LensCrafters is out of network with my insurance company. I had contacted Chanel to see if anyone in the area carried Chanel optical frames and they referred me to Optical Expressions! I was a little skeptical on traveling far (Mind you, I traveled about an hour just to get my eye exam and frames. It's well worth the two hour trip to and from home). but they have a huge selection of frames which is awesome! More than I expected actually. Anyways, upon arriving, I was greeted and helped by Lisa and literally a month later she still as sweet as can be. The frames I wanted, were not in stock and she had ordered them for me. She told me it usually takes 15 days since they're being ordered out of the US. They came in an week later! Faster than I expected which was awesome. So instead of me traveling back out there, she had mailed them to me which was a huge plus! The glasses also arrived within two days after they had my lens made. She was just awesome from the start!!! I also had Dr. Julie to do my exam, she was super nice and friendly! I would highly recommend both ladies. Actually the entire staff was very friendly! Overall, If you're looking for an optical place with an extensive selection of frames and beyond awesome service....Optical Expressions is the place to go!

When we arrived for our appointments, my husband and I were immediately welcomed in and the team…read moreworking had a process that was smooth, consistent and well executed. There wasn't a time when we felt ignored or overlooked. I really enjoyed experiencing the enthusiasm and knowledge of everyone on the team. I appreciated the care and reassuring manner of Dr. Secoy. Before this appointment, my husband and I had been seeing a different specialist in a franchised business, and although the physician was knowledgeable and efficient, the set up there was very business minded, get them in, get them out and the sincerity and warmth was just not there. In conclusion, we had a great experience and look forward to continuing care with Dr. Secoy and the team.

I always dread, and hate, eye exams. Mainly, I hate the drops, and the bright lights, and the…read moreglaucoma test, and... well, most of what goes on. This is the first time I could almost say I ENJOYED an eye exam. They have a new machine that scans the eyes without drops, which means not having to drive home with the bit of film over your eyes! (It does cost extra but frankly I think it was worth it). He was also able to scan my corneas, as I have thick corneas that always register high on the glaucoma test (being a new patient, he couldn't just take my word on that!). It was nice to come away knowing that I'd had a more thorough checkup than I'd had in years and all was OK. Plus, my previous doctor was trying to talk me into getting cataract surgery, and this doctor assured me that I was nowhere near needing that yet. I would definitely recommend this clinic.

Thorough with deferent test... about 4 hours from 10:30 till 2:30 and then doctors appointment…read more Still no prescription for new glasses. More test are ordered for my mom. Eat beforehand because you will have to wait and listening the staff members decide on what and where to eat is entertaining... it wasn't fulfilling. Staff did listen to mom's concerns about prescription about vitamins for nurses at assisted living.

Dr Glaser is the best ! The office staff is nice as well ! I would recommend my friends and family…read moresee dr Glaser !

Fantastic experience today. If you wear glasses run, don't walk to Warby Parker immediately. The…read moreselection and prices can't be beat. Their pricing includes frame, single vision lenses and scratch protection. Frames are sectioned off most either $95 or $145 all in. You can add blue light protection for $50 which is a must for us computer workers. And the sunglasses had several different colors for lenses to match your preferences. There was a deal 15% off 2 pairs so got a new pair of glasses and sunglasses for less than the last pair of glasses I bought and hated with insurance. They don't take insurance, but that's ok because their pricing is better all in than most insurance plans in my past experience. There is a 30 day return policy if you are not pleased with your selections one you get them. And a 6 month scratch cover on lenses. This place was bustling a steady stream of people in and out so plan accordingly.

The Warby Parker in Town and Country provided the GREATEST shopping experience I have ever had…read more Don't go anywhere else. Ask for Nick and you will be treated with kindness and respect and will end up with eyeglasses that are gorgeous and flattering. He is a genius!

We've been patients for decades and Dr. Haring is one of the finest folks I know. But since the…read morepractice no longer belongs to him, his spirit of caring community and customer service is being slowly sucked out of the place. I will always come to him for my eye care, but my recent experience buying glasses was very disappointing. I was picking up my $1500 glasses and saw that they are offering a 40% discount on new glasses! I asked to have that applied to my $950 copay and they refused. Why? Because I used my insurance. Does it say that anywhere on the discount flyer? Nope. Not a whisper. It was very disappointing. Not because I didn't get the discount, but because I left there feeling incredibly disrespected and cheated. My hub and I will always see Doc for our eye care but they will never sell either of us another pair of glasses. 3/31/25: The utterly unresponsive response attached to this review actually makes it WORSE. No organization that "strives for 5-star" service acts like this. Now I've been disrespected AND dismissed. Learn from this, John D. If you aren't going to do something about your customers' complaints, don't be dismissive. Just say nothing.

My 3 kids and I have been patients here for several years and my husband recently became a patient…read moreas well. Today, I had a scheduled appt with my 15 year old daughter. We have always declined the optimap pictures, which is a little box you check on the paperwork. It has always said on the form, that if you decline the pictures, you will have your eyes dilated. ( Except during covid, they said it was required, so we all did the pictures at that visit.). The appt after that, we declined them and I asked Dr. Haring if my kids and I needed to do the dilation part of the exam, because the appt had wrapped up and it hadn't happened yet, but he said no, it's not necessary. Ever since, at each appt, we've done the same thing and we have never once been offered to dilate our eyes. I assumed they knew what they were doing and never questioned anything. At today's visit, the office manager tells me they have notes they've been keeping on me that I have refused dilation at every visit, which has absolutely never happened. I've never been to an appointment here without my kids having appointments as well. 18, 15 and 11. They have never been offered to have their eyes dilated either, nor have they ever witnessed me telling any staff member that I refuse having our eyes dilated. She started speaking to me as if I was some problematic patient, when we have been patients for years with no issues. Today they said insurance has changed and it's required to do one or the other, but that I cannot drive if I chose dilation. I was not sure what to do at that point. I didn't mind getting dilated today, I just was not sure about driving arrangements. I was also in complete shock that the office manager told me they have been keeping notes on me refusing dilation, something that I've never even been offered. In fact, was told it was not necessary at my second visit. I tried to figure out what was going on, but she refused to hear me out. The office manager was rude with me, telling me to chose or reschedule for January. Her tone and attitude towards me was completely unwarranted. She could not be bothered to try to remedy the situation. It's the most awful feeling being told you've done something that is completely false and having the office manager so unwilling to even hear what I was saying. She handled the situation so poorly. I chose to leave with my daughter without rescheduling. I prefer to find another office that does not keep false notes about patients and then treat them so terribly when they are surprised to hear that that's what's been happening. Why would they continue to see us, as patients, for so many years, if we refused something they required? Probably because it never happened, I've never refused anything. Why would anyone go to an eye doctor and not want the proper care? I don't even need contacts or glasses. I go to make sure my eyes are healthy. So unbelievably disappointed with how I was treated. Now that I am home, I wish desperately, I would have asked her "what in the world did I do for you to treat me this way?". Essentially calling me, a patient, a liar and not allowing the person she's made all these false notes about to try to figure out what in the world happened. I cannot describe the absolute disheartening feeling this woman left me and my daughter with. This family of 5 will find Eyecare elsewhere.