I have known Dr Olk for over 30 years and I am very disappointed with his decision to not see me…read moreeven though I had a referral from Clarkson Eye Care. I went for my yearly eye exam at Clarkson Eye Care and was shocked to find out I had/have a Tributary Retinal Vein Occlusion with Macular Edema (Eye Stoke) to say the least I was worried and scared. They referred me to a Retina Specialist which happen to be Dr Olk. I was relieved since I have known Dr Olk for over 30 years and I really wouldnt want just anyone messing with my eyes. Clarkson sent up my appointment the following Wednesday with Dr Olk. Only to find out the day before that Wednesday they (The Retina Center) Canceled my appointment. So I drove up to Clarkson Eye Care to figure out what was going on since my appointment was already set up for Wedneaday. After 15 minutes of talking to two different Assistants, one came up front after overhearing our conversation and said " OH yea Dr Olks office called and canceled your appointment due to a CONFLICT OF INTEREST" they couldnt figure it out, so I told them my Ex Wife Lisa has and still work for Dr Olk. This was 10 years ago. Both Assistants just rolled their eyes and literally said why does this matter? She does not have to be in the room during my appointment with Dr Olk. What do they do when she is off or on Vacation? ( shut down the pratice?) The immaturity of this is beyond words for the seriousness of my eye diagnoses. If this decision was made without consulting Dr Olk then it is even more disturbing.

Very knowledgeable and friendly. Staff was great as well, highly recommend Dr Akhuman.read more

28 year old - Male - 8 Month old detached retina; Scleral Buckle Surgery - Dr. BRADLEY T. SMITH…read more 6 months ago, I came into The Retina Institute with a detached retina in the right eye. The retina had been detached for a total of 8-9 months and I was beginning to lose my vision from the top left of my field of vision downward to the center. I was sent to The Retina Institute for a follow up after my optometrist noticed tearing in my scans. I met Doctor Smith who explained my condition. Due to the intense mixed martial arts fighting I have been doing since I was 16 (Nearly a decade of competing and heavy sparring), my nearsightedness caught up with me in the form of a detached retina in the right eye. Eight months had gone by till I had noticed the curtain appearing in my vision out of the top left corner of my eye. Unlike most retinal detachments, the loss of vision was slow and not complete at first, leading to my left eye filling in the details over time. Recognizing the urgency of the situation, Dr. Smith promptly scheduled surgery for two weeks later. To ensure I was making an informed decision, I sought a second opinion at the University of Washington. The consulting ophthalmologist there not only recognized Dr. Smith by name but also endorsed him as one of the nation's top retinal surgeons, strongly recommending I proceed with his treatment plan. I immediately did just that. The surgery was performed at St. Luke's Hospital, and the results were remarkable. Within two days post-operation, despite residual trauma, my vision had already surpassed its pre-surgery state. Now, six months post-surgery, I've experienced substantial improvement, with my full field of vision restored and clarity continuing to progress. In the next 6 months, I am confident that I will have functional vision in this eye for the foreseeable future and I am already so grateful that I can see this well already. Dr. Smith, although not the most chatty or sociable personality I have met, is one of the most competent doctors I have ever had the pleasure of being treated by. Dr. Smith saved my eyesight, in both eyes. I am so grateful I can see my beautiful wife, go back to work, and be able to see this wonderful world we live in once more. Three months post-surgery, I even completed a Tough Mudder challenge, marking a significant milestone in my recovery. That's all due to Dr. Smith. In conclusion, Dr. Bradley Smith's professionalism, surgical talent, and overall competence have been pivotal in restoring my quality of life. Dr. Bradley Smith is insanely competent, professional, and talented surgeon and he saved my eyesight. I am profoundly grateful for the care provided by Dr. Smith and his team at The Retina Institute.

AS I have dry macular degeneration, I was having issues with floaters and light sensitivity. The…read moremedical staff is all about patient health. If y9ou have any significant eye issue that needs be resolved by professionals, please to to the Retina institute.

Horrific billing department. The billing department's Maureen claimed I lied when I said I didn't…read moreknow a policy change occurred and that I had agreed to pay the estimated out of pocket expenses upfront on the day of the appointment. I've been going to the Institute for over a year to get shots in my eye for retina bleeding. I was told then making good faith payments is fine. On the 5th Sept. I paid off the last of the #318.22 I owed. A week later I had another appointment. Two days before that The Institute called me and told me I owed an additional $59. I was of course irritated but agreed to pay an additional $59. Then that woman sent me to Maureen who told me I owed not $59 but $400 more. I was angry now. But not having any options I agreed to pay that amount. Then two days later after arriving at the appointment I was informed that if I had to pay $400 plus then and there. Or well I guess I wouldn't receive the shot required to save the vision in my right eye. I was shocked! Where did this come from? I've been paying all along as the treatments were given. And in fact had been told I was now completely debt free to the Institute. This is when Maureen from a phone somewhere declared I was lying! I had no idea what she was talking about. I live on a fixed income and plan my money as best as anyone can. But The Institute had not only changed policy but failed to tell me until I arrived at the appointment. What Maureen claimed is entirely fictious. I'm now convinced she construed her call was a demand for payment clearly made and now I was lying. They claim they have a voice copy of our conversation. I hope they do. I'm not trying to get out of paying anything. Shame on her! The Retina Institute is not a fast-food joint. I can't go to another two blocks away or cross the street and go to Burger King. Shame on her. Shame on The Retina Institute for changing their policy and demanding upfront payment with two days notice and then leaving the notification in the hands of someone not capable of clearly stating the changes. Perhaps a name change is in order for The Retina Institute. How about "The Pay Upfront or go Blind Institute?" It's a little long, doesn't roll off the tongue but it is damn accurate.

Dr. Dudney is very kind and caring. Listens to what I have to say. He has been wonderful. I have…read morebeen a patient of his for many years. His staff is very helpful when I call in and they always get me seen right away when I'm concerned with my vision. I would recommend him to anyone who may need a retina specialist.

I have never had an appointment last less than 2 hours. For each of my visits I got taken back…read moresoon after I arrived. But then I saw one person, and was sent back to the waiting room for at least a half hour. Then I saw a second person, and was sent back to the waiting room for 45 minutes. Then I got called in to the doctor's office where I sat for another 10 minutes and waited. And when I mentioned something about the length of the wait no one, including the doctor apologized. They absolutely didn't care. They just said that that's the way it is around here. Most other places you have to wait when they walk in they immediately say sorry about the delay. I don't know why these people have such an ego that they don't care that they make you wait.

Have been seeing Dr. Smith who was trained at the premiere Eye Hospital, Wills Eye in Phila., PA…read more He is genuinely caring, helpful and tries his utmost to help you. Previously I had a retina doctor said he could do noting for me. When I went to Wills Eye...they recommended Dr Smith because of his training and their respect for him. He save my sight... thanks to Dr Smith. Have I had to wait...yes, but it is worth it to received quality care and save my sight.

seems the billing staff at Retina Associates will not do anything to help you with financial…read moreassistance programs. they absolutely adamantly refused to call Eylea to confirm their program. Kris Young, at the Florissant location also took it upon herself to contact Eylea and asked I be removed from their program stating I no longer needed financial assistance, not only called but faxed them as well without my knowledge and without my permission. I can't work with such unethical people. Dr.Glaser is great, I will miss him.

Dr Mann was professional, caring and explained my treatment in detail. He took time to answer my…read morequestions while having a waiting room full of patients. I found his staff to be friendly and helpful in moving my appt to an earlier time because another patient was il Rated wrong practice !!! Meant to rate the Retina Group!

Dr.Wayne Dudney stuck a needle in my eye which caused a blood clot which caused a stroke .I'tve…read morebeen paralized for over a year.

Why do you let an angry black woman even answer your phones? She doesn't want to be there. Always…read morein a foul mood. She's negligent: puts you on hold and doesn't come back forcing another call after 19 minutes of waiting. But somehow I always wind up getting her first when I call in. All of this just to make a payment!? No bueno.

Dr Mann was very caring and professional. He explained the necessary treatment in detail. He didn't…read morerush my visit although he had a waiting room filled with other patients. His staff was friendly and moved up my appt.when another patient was ill and cancelled their appt. I recommend Dr Mann if you want a knowledgeable and caring doctor !

I get appointments with no problem and have had no problems at all after my cateract surgery. I…read morewould definitely recommend Julie.

From the owner: Specializing in: - Physicians & Surgeons…read more- Physicians & Surgeons, Ophthalmology - Physicians & Surgeons, Family Medicine & General Practice - Physicians & Surgeons, Public Health - Physicians & Surgeons, Surgery-General - Contact Lenses - Optical Goods - Optometrists