Called to set an appointment - woman on the phone was short and rude. She mumbled something about…read morehow I had to send my insurance card in - to what or how, I have no idea - and offered no guidance or courtesy. Not the best way to welcome a new customer. I'll be finding another eye care place that has employees with at least a little customer service skills. I'll never understand why so many places hire employees like this, as they cost you so much business.

My doctor of 25 years recently retired and I had to find a new optometrist. I was uneasy about…read morechanging doctors after so many years. A fellow employee recommended Dr. Vricella at Fenton Family Eyecare. I could not be happier. Excellent, state-of-the-art equipment. Friendly and knowledgeable staff and a FANTASTIC optometrist. I highly recommend Fenton Family Eyecare.

Literally cannot say enough about this entire clinic. I followed Dr. Miles from her former…read morepractice, and I am SO glad I did. Complete transparency, Dr. Miles is always fantastic, but the staff at her old location was not. The ENTIRE staff at Kirkwood Eye Associates is fantastic! They are always super helpful and go out of their way to ensure you have a great visit and don't leave with a bunch of unanswered questions. They take as much time as needed to walk you through everything, explain everything and what I like most is there is never pressure to spend money. In fact, they suggest ways to save you money in a lot of cases. If you need contacts, glasses, whatever - look no further, Kirkwood Eye Associates is the best!

I've gone to Dr Biondo since the day he opened shop, in Kirkwood…read more Dr Biondo is very knowledgeable and professional. His assistant, Lauren, is first-rate, as well, Both have been very thorough and patient, in assisting me w/the twists and turns, in my journey w/dry eye and Scleral lenses.

If you live in the Des Peres, Kirkwood, Glendale, Rock Hill area you should be going to West County…read moreVision to see Dr McReynolds for your eye care needs. We had the pleasure of knowing Dr McReynolds for about 10 years. Then lost touch with her when she moved to another practice. Then when we lived in Kirkwood and found out she had opened up West County Vision we were happy to have her close by again. She took care of all our family optician needs during our stay in Kirkwood. She is friendly, thorough, knowledgeable and compassionate. The office staff and optician will make sure you find the right pair of glasses that best suits you. We have never felt rushed, they take the time to get to know you and your family. West County Vision reminds me of that small town practice that knows their patients. Check them out, you'll be glad you did. (Full disclosure, we no longer live in the area)

If you're looking for the best eye doctor in metro St. Louis, I can confidently recommend Dr…read more McReynolds. Everything about her office is spot-on: West County's staff is friendly & efficient, they have top-of-the-line diagnostic equipment, and Doc McReynolds is kind, perceptive, and professionally astute. She's also great with kids. The office has a selection of eye gear & frames in the lobby, and they will facilitate contact lens orders for you. It's definitely one of the most thoughtfully managed medical-related groups our family has used, and Dr. McReynolds stands above any optometrist we've met over the course of multiple-state relocations. The St. Louis/Kirkwood area is fortunate to have such a great resource.

I had to switch doctors because my previous eye care provider no longer accepts my insurance. I…read morewanted a place with a nice variety of glasses and this place is it. Huge store with many options of Eyewear for the family. Once I saw the selection, I scheduled an appointment for me and my family with staff (you can also schedule online). They were able to accommodate a day and time that could fit everyone in within a reasonable date. The doctor is nice, thorough and really listens to his patients. Staff was friendly, patient and understanding as well. Some staff employee are new and still learning which causes a delay but we are also patient (us adults more than the kids). I totally recommend this place if you are looking for eye glasses as they have nice frames for all price points.

Always go to Ace, shes the best eye tech there. I live in a different state and she made sure I got…read morethe type of glasses that look amazing on me, made sure to pair on time and even went the extra mile to inspect before sending out. Mosr definitely need a raise!!!!!!

I always dread, and hate, eye exams. Mainly, I hate the drops, and the bright lights, and the…read moreglaucoma test, and... well, most of what goes on. This is the first time I could almost say I ENJOYED an eye exam. They have a new machine that scans the eyes without drops, which means not having to drive home with the bit of film over your eyes! (It does cost extra but frankly I think it was worth it). He was also able to scan my corneas, as I have thick corneas that always register high on the glaucoma test (being a new patient, he couldn't just take my word on that!). It was nice to come away knowing that I'd had a more thorough checkup than I'd had in years and all was OK. Plus, my previous doctor was trying to talk me into getting cataract surgery, and this doctor assured me that I was nowhere near needing that yet. I would definitely recommend this clinic.

When we arrived for our appointments, my husband and I were immediately welcomed in and the team…read moreworking had a process that was smooth, consistent and well executed. There wasn't a time when we felt ignored or overlooked. I really enjoyed experiencing the enthusiasm and knowledge of everyone on the team. I appreciated the care and reassuring manner of Dr. Secoy. Before this appointment, my husband and I had been seeing a different specialist in a franchised business, and although the physician was knowledgeable and efficient, the set up there was very business minded, get them in, get them out and the sincerity and warmth was just not there. In conclusion, we had a great experience and look forward to continuing care with Dr. Secoy and the team.

I reached out to the Des Peres Eye Center as a new patient. I called the location (Arnold, separate…read morephone number) where I wanted to have my appointment. I confirmed that they took my insurance. When I arrived at my appointment, I learned that it was at the Manchester location. After driving across town to the Manchester location, I informed the receptionist that I called the Arnold location initially, but they set my appointment for the other location, but never told me. And that even though there are separate phone numbers for the two locations, they both go to the Manchester office, but there is nothing noting this. She didn't seem to care or realize the confusion this would cause. I then handed her my insurance card when she informed me that they don't take my insurance. She explained that they take the medical insurance with my company, but not the vision insurance (this is an eye center). At this point, I cancelled my appointment and left. Huge waste of time!

Dr Crider is an asset to this practice, I recently found out I needed cataract surgery, the time…read moreDr. Crider took to answer ALL my questions and his knowledge & professionalism were greatly appreciated!

I had an emergency eye situation and was not hopeful that Dr. Steele, my very reliable but annual…read moreoptometrist, would make room for me within an hour's notice but Dr. Steele and his team got me in asap. I had an acute cornea abrasion and Dr. Steele accessed me, provided some medicinal help, then made the call to a cornea specialist where I was seen within 12 hrs. Dr. Steele was compassionate, helpful, and most importantly, treated me like I was the most important person in his life at that moment.

Dr. Steele. saved my vision! I walked in his office,…read morewithout an appointment, and told him that I had huge globs floating in my eye. He sat me down, took a picture of the inside of my eye, and said, "You have a torn retina. You need surgery, immediately". He called the Retina Institute, got me in within 30 minutes and they performed emergency surgery. Afterwards, the surgeon told me that if it had not been for the fast action of Dr. Steele, I could've lost my sight. Dr. Steele now has a patient for life!

hussey eye care is very professional and friendly place that makes you feel like family. The office…read morestaff are professional, friendly and truly care about you and your eye health. Dr Hussey made me feel at ease during the eye exam and the various eye test given, he was very informative as to what he was doing and what the test were for. I was very satisfied with my visit. I was able to get a copy of the test reports to share with my doctors.I would highly recommend his office to others

It took 5 weeks to receive my glasses due to a "lost in the mail" reason. I find this unacceptable…read morewithout a cash reimbursement from Hussey Eyecare. Was told by phone at 3 weeks they would "make it right". I got nothing. Will not be a return patron. Trust issues. RG Lake St Louis

I stopped in here on recommendation from my boyfriend's family - and let me tell you, after going…read morehere, you will never want to go to those mall-type eye doctors ever again! Dr. Bier was super friendly, and very, very thorough. You should expect to be here a while, and not rushed through like the drive-through Walmart places. He makes you feel super comfortable about asking questions, and explains them so you feel as if you know exactly what he's talking about. The staff was also super friendly, and chatted with me while I was waiting. If you're in the market for a new eye doctor, or haven't been in years, definitely try to get in to see Dr. Bier. They will also price match your contacts - so if you see them cheaper on 1-800-Contacts or another website, they will usually honor that price, and you can pick up your contacts there. Stop ignoring your eyes and come here!

I have never had an eye care center pay as much attention to me as Bier Eye Care does…read more Their eye exam is detailed - it lasted one hour. And I was very pleased with my new prescription. Definitely 5 stars.

The time it takes to get anything done in there is crazy- a contact lens check is a joke! The…read moreplace is so dirty. The doctor doesn't change gloves in between patients and nothing g is wiped down between patients and they give you different info every time they open their mouths. It's also right next to a dispensary so smells like pot! Won't be back!

I received the eye exam, which was very thorough. The selection for glasses (one regular, one…read morepolorized, both progressive) was quick and easy. Cortney did an excellent job with measurements. My glasses arrived in about 4 days, quicker than the estimated 10 days. Glasses prescription was perfect. I went back for adjustments with no hassle or problems. All the staff there are excellent to work with.