Great experience for this new patient - really great from start to finish! Highly recommend!read more

Alex has helped me with glasses for over 20 years; always helpful and patient! However, when I…read morereturned to pick out an additional pair of sun glasses the woman at the next desk treated me like I was too much of a bother. I had chosen two models of frames and asked to have Alex please help me choose between the two, since he knows what I like and what looks good. She refused to ask him. I said I could come back another day when he can help me with that and she said do not to even try! "He doesn't help at his desk anymore!" That cold answer was a wake up call for sure, so I have since purchased two new pairs elsewhere. (Alex was always helpful, so if you decide to go there, ask for him. He's hard working and kind). If you are a male you'll likely have better service from that women). Bye Alex. Have a safe and fun vacation!

I've worn bifocals since i was bout 3 years old and had what i thought were good opticians in my…read morelife, but after working with Arlene for my new prescription i'm blown away by her level of knowledge, attention to detail and the time she spend with me to make sure everything was right. She delivers the sort of old-school customer service that is almost never happens today. I made an appointment to get fitted for new Silhouette frames (they are the only game in town that carries a good selection) and to discuss progressive lenses. Arlene spend over an hour with me explaining the progressive lenses and taking numerous measurements to make sure everything was correct. The new glasses were ready in about a week and she got them fitted perfectly. Bottom line if you're in the market for new glasses or if you're not satisfied with your current optician, give Arlene a call and make an appointment to stop in. I couldn't be happier that i've found these folks.

We walked into Wetherill Opticians recently without an appointment. This was our first visit with…read morenew prescriptions, and while the optical professional was busy with a customer, we looked at the variety of frames on display. When finished, she greeted us and began what was the most thorough explanation/education of lens types, coating types, and selection of proper frames. She easily spent 90 minutes with us, addressing our questions and completing our prescription orders. We are grateful for her expertise and focused attention on our needs. We look forward to picking up our new lenses and to a long relationship with Wetherill Opticians.

I have had several very positive experiences at this office:…read more1) I scheduled an appointment at the Southampton office, but didn't remember that when it came time for the appointment and they fit me in. 2) I had two emergency issues that were potentially related to my retina and they got me in THAT DAY, both times. 3) I had a follow up appointment scheduled for today and Dr. Fox noticed that my annual appointment was in 10 days and offered to do it all today. The office staff made sure it was ok insurance-wise and now I don't have to go in again. I am very happy with the service I have received at Tri-Century New Britain.

The intake people are nice and patient. Listen to patient when they had questions…read more They also have the optical section, I believe you need to have an appointment. The one lady that assisted me on 1/15/24 with my optical problems with my glasses and sunglasses , did an excellent job on fixing the problems with my Maui Jim's and my other 3 eye glasses. I was very happy with my service. The place is very clean. I highly recommended this eye place

The selection and service in this store is outstanding! Everyone there makes you feel welcomed and…read morewell taken care of. We have purchased all of our glasses for our entire family here for years and will never go anywhere else. Thank you to Erica and the entire staff for a wonderful experience every time we walk through your doors

I have been a customer for 20 years and have always had the best experiences with Robert and…read moreEricka. Best value and service as well as great selection.....

I purchased a pair of Ray-ban sunglasses. Within a year the coating started to bubble. Now at 18…read moremonths so much of the glasses are impacted, they can't be worn. The employee said it was normal wear and tear but I have a different pair that are 5 years old from a different optical that didn't have this problem at all. Do not recommend getting glasses here.

Not only is the staff friendly, but they clearly explain the billing process and every step…read morecompleted during the eye exam. I appreciate the transparency.

Terrible experience. First visit was fine; but follow up after a procedure had me waiting over an…read morehour and one half, with eyes dilated; then dilated again. Worst of all, I had had an Incision & Curettage calcified eye stye removal that has left permanent red lump. I will never go back.

Like the care, but their phone contact is horrible ! Waited over 30 mi a twice and no one picked…read moreup, even if I tapped the number for eye emergency . It's making me consider finding a new eye dr!

This place has the worst service imaginable and good luck if your glasses break; you're on your…read moreown. I'm heading to Pearle for my glasses.

Good service and good prices. My wife got her script, frame and glasses at 20/20. The price was…read morevery reasonable, but unfortunately, with her first new pair, she couldn't see clearly at all distances. 20/20 made adjustments, but still the specs didn't work correctly. So, they re-ground the lenses but these weren't exactly right, either. As further evidence of their patience and good service, they offered to re-examine her eyes and try once again. By that time my wife knew she would soon need cataract surgery so the glasses, even if re-made correctly, would only be useful for a few months. Happily, rather than try to fit her with glasses that wouldn't be very useful, they refunded our money. 20/20 really tried to get them right for my wife. You couldn't ask for better service. A winner in Doylestown!

Art does a great job. Patient and accurate. Made sure everything was perfect. Made me my…read moreprogressives and re lensed my raybans with my prescription. Nice personal service

Service is excellent here. They go above and beyond and really seem to care. Very professional and…read morepolite. Would highly recommend to anyone who needs an eye exam, glasses or contacts. Good people.

Can not say enough great things about this place! Friendly and knowledgeable staff who clearly know…read morewhat they are doing and do it well. From the eye exam to picking out frames. These guys are for sure the best!

My fiancé and I first stopped in as we saw many eye catching frames ! He purchased a pair of sun…read moreglasses that were very unique. Alex was very helpful and the prices were reasonable. He really knows the brands that are sold( material, lens, how it's made , style, etc). I decided to go for my two year eye exam since I thought the frames offered were very stylish and different. The ophthalmologist had the best manner I've ever encountered which made having my eye dilated less torturing. Now, I'm not very decisive and have a petite face . Alex pulled out so many frames with such patience. He was the first person to offer me glasses that fit my face without my eye lashes brushing on the lens (which I thought were normal and no one from my usual eye wear store noted or made such a recommendation ). This was life changing ! I can now blink without my lashes lightly brushing against the lens! He noted the bridge of my nose to help steer me on frames that wouldn't fit correctly on my face. I then decided to try on sun glasses, again, Alex was so patient ! He took the time and effort to help me decide on a stylish,comfortable, and right size frame for my face! If you're looking for new glasses or eye frames -- I would recommend to stop by. This place really pays attention to the profile of your face to help you find your perfect frames !

MyEyeDr in Doylestown is not a good place to do business. My glasses are less than two years old…read moreand lenses are delaminating. This should not happen but this company refuses to stand behind their product (they manufacture and sell) and would not replace my lenses. I have never had this occur on any glasses and I've owned many, many pairs in my lifetime, it is clearly poor-quality control in the manufacturing. My wife and I have also bought several pairs of glasses from them in the past so not only do they not stand behind inferior manufacture they also do not value loyalty and customer service. I would definitely find other opticians in the future and suggest others do as well.

I was a patient in this office for many years until it went from being a private practice to ' 'my…read moreeye doctor' franchise. I only use them to order lenses and frames at this point, it's not been the best experience. I went to pick up glasses twice over the past year, and the office was closed without warning. The office also failed to contact me when my lenses were in and I had to call them to find out that they were. Their website shows them open today, so I made another trip, only to find a sign on the door that reads 'Closed Sat and Sun. They might be understaffed at this point as many places are, but I'm writing this with the hope that they can address these issues. Otherwise, I wont go there again.