Recently I picked up my new glasses. From the moment I put them on I suspected there was a problem…read more They gave me severe double vision. The girl told me to wait and put them on the next day since I had been wearing my other glasses. I ignored that advice and put them on when I got home. After 4 hours of torture, I took them off. The next morning I tried again. I wore them for several hours, but had to change to my old prescription when I drove as the double vision made it unsafe. I called and was told to wear them for at least a week. I tried to explain how bad it was and that it was dangerous, but the sweet girl just kept saying, "I understand," and not inviting me to come in. After a couple more hours of hell, I looked closely at the lenses of my old vs new glasses and there was a definite difference. I called back, got another girl who this time gave me an appointment. When I arrived I got the same girl who helped me the previous day. She is the reason I am writing this review. Unfortunately, she never said her name. When I explained that I was having a serious problem seeing out of the glasses, her attitude became rude and dismissive. She said, "Weren't you just here yesterday?" in and angry tone. I explained how bad it was and tried to show her the difference in the lenses. I said, " There should be a prism in the lenses." She snapped at me, There IS a prism in them!" I held my ground while she searched her computer for what I do not know. She seemed intent on proving me wrong. I asked if there was a machine she could use to check the prescription and see if the prism was correct. She finally went back to look. Fortunately Glenn appeared at that point (if you go there, insist on having him help you with your glasses) after a while, she came back and told me Glenn said they were sending the glasses back to the lab. I asked if they had the prism in them and she replied (I kid you not!), "I don't know. I don't know how to check." The story has a happy ending. The glasses came back with obviously different lenses and I could instantly see out of them. I wore them driving home. But the way I was dismissed and disrespected has shaken my faith in this practice. I have had more glasses than years that girl has been alive. Eye glasses serve one purpose - to help you SEE. Brushing off a patient and telling them to wear glasses for "at least a week," is dangerous!

I've been under the care of three different doctors here and I must say I like it very much…read more I feel super cared for and I feel that the doctors and staff are so caring & knowledgeable. I came for dry eyes and they used all sorts of technology to look at my eyes, determine my diagnosis & and gave me a plan to healing. I trust my eyes in their care.

I've been going to this practice for years, the doctors there are good but it seems like every…read moretime I go there I'm there for hours! Waiting! They seem to extremely overbook! Not much comfortable seating and crowded with people. They need to get a bigger space and more Doctors! I don't like going there.

Ive been going to them for quite a few years now and would only trust them with my eyes!!!!I have…read morecataracts and not ready for surgery and i was squinting ALOT!! and they gave me a better prescription for my glasses and it made a gigantic difference!!!!!

My family and I have used Dr. Kueny and his team at Warrington Eye Care since we moved here in…read more2006. The exams are thorough and he has always taken the appropriate time to answer my questions and concerns in understandable terminology. We have also purchased glasses and contact lenses through them and been pleased with the quality. We will definitely continue receiving our care from Dr. Kueny and his associates.

An amaizing thing for me is to have a professional admin answer the phone and to greet me so…read morepleasantly on my appointment. Dr. Kueny continued the professionalism and I felt so confident in his exam for knowing anything there is to know. A major plus is that he uses a blue light technology rather than that puff exam. This is why I was avoiding an exam for 4 years even though I am fully covered by insurance. They sell glasses here but he still handed me a script should I want to go elsewhere, although my eyes are not bad enough for me to bother with glasses. Great experience to include not having to fill out 4 sheets of medical history to get the exam. I will gladly go for a routine yearly exam.

I was thrilled that Dr. Lu gave me a glasses prescription that did not make me dizzy (after a…read morecouple of pairs of expensive glasses from other places were just placed in a drawer). In addition, she was concerned about my eye pressure readings and prepared a referral for an opthamologist (of my choice). It turns out that I have glaucoma. So happy that she is so competent and nice.

This was my second eye exam with Dr Lu and I continue to be impressed by her competence and…read moreaccuracy, efficiency, and affordability. I decided to give the optometrist in Costco a try after so many recommendations and two failed attempts at getting my eyes examined at a highly recommended Optometrist in my area in Philadelphia who got my prescription wrong TWICE. That overpriced guy's exam took over an hour (both times) and his lenses were dirty and he tried to tell me it was my fault after getting the prescription wrong two times. I went to see Dr Lu in the Warminster Costco and was immediately aware I was dealing with someone who does this day in and day out. She has the expensive machine that does a lot of the refracting using a computer and she does the rest manually, but it was done in about 15 minutes and BINGO, got it 100% right the first time. Best $89 I've spent in years. I bought affordable glasses at the Costco glasses shop last time, but this time just got new lenses and will get another complete frame and lens elsewhere since they didn't have something I love this time. Dr Lu was friendly and efficient and everything was sterile and safe and I can't rave enough about what an easy, professional experinece it was. I will never go to an outside optometrist again. While her optometry practice is located inside the Costco, she is independent and operates her own practice out of their space. I don't have vision insurance, but she accepts many plans. If you are looking to save money and get a very professional eye exam for glasses, she's your gal.

Excellent visit at The Eye Care Center! There is a reason this award winning practice is the best…read morearound. Dr. Tom Phillips provided exceptional care for my daughter during her first eye exam. His professional and calm demeanor immediately put her at ease. He was gentle and thorough, taking the time to explain each step of the process and what he was evaluating. Office staff is friendly and helpful when making an appointment and all follow up information was provided efficiently. Thank you Dr. Tom and team!

The best staff and Doctors!! They all work above and beyond the call of duty. That's hard to find…read morethese days in these difficult times we live in.

I went for eye exam which I received and asked for the prescription so I could order glasses. They…read moretold me I would need to pay $45.00 which I agreed to. Then I went online to order and you need a PD to fill the prescription (which is the bridge of your nose distance) I called office because that was not listed on my script. They said they didn't take that measurement and I would have to go to somewhere to get it taken. I said I told the assistant I was ordering glasses online and they should have takes all the measurements. They stated "Well we Didn't" So now I have to go somewhere else and pay again. I complained and the receptionist didn't care, say come back we will take it I got nothing from her. Bad Business.

One Star - Terrible Experience So Far I've been trying to…read moreget in touch with this office for weeks and keep getting the runaround. I needed a referral to see Dr. Blair Armstrong, and they told me someone from the office would call to set up an appointment. It's been over two weeks--still nothing. I've called multiple times and was met with a rude and unhelpful receptionist. Very unprofessional. Glad this wasn't an emergency, or I'd be in real trouble. One star for now, and that's being generous.

Dr. Troppauer is enjoyable to have as my optometrist. His office receives contacts very quickly…read morecompared to others and he offers you different options so you can get the best deal for your needs. He was patient with me when I did not come for my consultation with my previous medical info and he helped me understand my prescription better. At first, I felt similarly to another reviewer who saw his office and paper records as outdated. I questioned his professionalism and organization compared to more modern optometrists I've seen. However, by the end of my appointment, I felt very differently. I have never truly had clarity (no pun intended) in telling my doctor which adjustment made my vision clearer, for example. He told me exactly what subtle differences I should be looking for and it helped a ton! He also explained how contacts work with the eye and why corneal issues actually happen, which was useful. He's an older guy and may come off a certain way at first, but I have quickly come to trust him and get how he operates. Trust me - I'm the first person who would be (and was) skeptical of an older man, being a young and outspoken woman, but he proved my first impression wrong by the end of my appointment. Do be advised as well that he takes cash or checks but not credit, so you'll have to stop beforehand if you don't carry either. He was understanding and totally didn't mind that I had to leave his office and come back to pay him. He also has a friendly, medium sized dog that I enjoy seeing when I visit his office. I am allergic, but she does not bother my allergies much; she's very sweet and not overbearing. Overall, he is very personable, knowledgable and treats his patients like members of his family. I highly recommend him - give this guy a chance!

I visited Dr. Troppauer in his 112 South St, Phila office. He had a large selection of both classic…read moreand avant garde frames, including several in red, which is what I wanted. Making my choice was almost a family affair, as I felt comfortable soliciting his opinion, and ended up choosing the perfect frame for me. I never had that feeling from any of the modern optometry "factories." Large selection, quick and professional service, very reasonable prices, and Dr. Bill's devotion to three generations of have made me a fan.

Made to feel ashamed for weight, I came to talk about my eyes not my blood pressure or heart…read moreissues. If I wanted to hear that I would have gone to see my PCP not an eye doctor

I live in the neighborhood and I have tried two Glasses Galore in the nearby locations. I was in…read moresearch of a new eye doctor and optometrist/eye glass place. I found the office very professional and is a really modern & chic boutique store. For a relatively small place, I really like their frames selection and I would imagine that they have a slew of others as well, ie contacts, sunglasses, etc. The prices seem relatively competitive in the area. Insurance coverage for these are always kinda insignificant so it's always so disappointing as it's expensive to get a good pair of glasses.