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    Dr. Denia Tapscott

    3.0 (1 review)

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    15 years ago

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    Hibiscus Medical

    Hibiscus Medical

    3.3(18 reviews)
    0.7 miFort Totten

    I chose this doctors office because the location was pretty much in the same building area as my…read moregym. When I went to their website, I was super happy to be able to do everything online. That is a huge plus with me because it makes scheduling and keeping track of everything online. My first appointment was about two years ago. I really enjoyed the beautiful decor, soothing tropical sunset color palette set up similar to a spa. Every time I have had an appointment here everything went very smoothly, I was always treated with with respect and kindness. I am grateful to always be able to access the online portal for notes from each visit. If something is needed such as labs, the directions and referral was provided.

    I was a first-time patient at this office. I rescheduled my 9:45 appointment using the reschedule…read morelink this office emailed me, and mistakenly entered the wrong last name, an honest error on my part. Everything else matched my existing file exactly: first name, date of birth, phone number, and email. I received a confirmation email for the new appointment time, so I had no reason to think anything was wrong. Today I was charged a $50 "no-show" fee. When I called, Jorge was cold and unhelpful. His explanation was that because the last name didn't match, the system never linked my reschedule to my original appointment, so as far as their office was concerned, I just didn't show up. He checked with Dr. Frederick, who agreed to reduce it to $25, but wouldn't waive it. Here's the problem: I used their own tool, the way they told me to, and got a confirmation email back. If a single mismatched field can silently fail to cancel an existing appointment with no warning to the patient, that's a gap in their process, not proof I skipped my visit. Instead of looking into that, they went straight to charging me and acted like $25 off was a favor. It felt like nickel-and-diming rather than an actual attempt to make it right. Not the first impression you want as a brand-new patient. Read the other reviews before you book here.

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    Abbas Motazedi

    Abbas Motazedi

    4.1(17 reviews)
    0.0 miMichigan Park

    I have been a patient at this practice for over 20 years, which makes my decision to leave, and the…read morecircumstances surrounding it, especially disappointing. I recently ran out of a necessary medication before my next scheduled appointment and contacted the office to request a short prescription to bridge the gap until my upcoming visit. I was told that Dr. Motazedi would not provide a prescription to cover even a few days. The idea of going three weeks without medication was very concerning and could potentially negatively impact my health. I found the lack of concern for continuity of care troubling, particularly after being a patient of the practice for more than two decades. Unfortunately, this experience was not the only factor in my decision to leave. Over the years, I have experienced multiple issues with the administrative side of the practice. There have been appointments where I waited more than an hour to be seen. On another occasion, I was scheduled for an appointment on a day when the office was closed. I have also received a same day call asking me to come in several hours earlier than my scheduled appointment because the afternoon schedule was light. Experiences like these left me feeling that my time and convenience were not always given the same consideration that was expected of me as a patient. When I ultimately decided to cancel my upcoming appointment and requested my medical records so I could transition to another practice, I explained that I wanted to share feedback about why I was leaving. Unfortunately, the response and tone I received left me with the distinct impression that my concerns and my decision to leave simply did not matter. After more than 20 years as a patient, that interaction felt dismissive, which was disappointing. I understand that medical practices have policies regarding prescriptions, scheduling, and medication management. I also understand that unexpected circumstances arise. However, professionalism, communication, compassion, and respect for a patient's time still matter. After more than two decades with this practice, I did not make the decision to leave lightly. My recent experience, combined with the administrative issues I have encountered over the years and the way my concerns were handled when I decided to leave, ultimately confirmed that it was time for me to find another provider.

    Dr Motazedi, is phenomenal his staff is pleasant and attentive. I would recommend Dr Motazedi to…read moreanyone with Diabetes.

    Andrew T Lee, DO

    Andrew T Lee, DO

    4.5(62 reviews)
    3.4 miLogan Circle, Downtown

    I have been a patient of Dr. Chen Lee since 2013 and I must say that her bedside manner is truly…read moreexceptional. She maintains a respectful and open dialogue, taking the time to thoroughly explore various treatment options until a mutual decision is reached. I always leave her office feeling uplifted and well-cared for. Additionally, the patient portal provided is highly efficient, delivering speedy test results and prompt responses for appointment scheduling and communication. Many thanks for taking the time to read my feedback!

    I have been a patient of Dr. Lee for over 15 years, starting from his practice being a rowhouse in…read moreChinatown to his present location. Trust me, he hasn't changed in all those years. He is the most patient, knowledgeable doctor I have ever had. He genuinely cares about me and when an occasion comes when I have to see a specialist, I can count on him to (1) send me to someone as professional and caring as he, and (2) be knowledgeable of their recommended treatment and encourage me to follow through, especially when he senses my hesitation. He has never steered me wrong. Now, needing to see another specialist, Dr. Lee has recommended me to someone I feel comfortable that has my best interests at heart. I can't say enough good things about him and know that I will be in his practice for as long as he will have me, which I am hoping will be a long time in the future. His wife, also a doctor, is great, personable, knowledgeable and very patient, although I have not had an occasion to see her in years. All in all, Drs. Lee are the best in DC. Anytime your pharmacist recognizes his name and says good things about him, you know he is well thought of by many and you are in good hands.

    Dr. Denia Tapscott - internalmed - Updated September 2026

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