If you ever want to be in tears because a company installs a new hot tub as part of your $100,000…read moreremodel that you pay cash for, this is your place! Our overflow valve leaks into our wall now and we were told this was working as intended when it floods our basement. Stay away from this company unless you enjoy throwing money at making black mold in your walls.

I signed a contract and paid over$15,000 more than 8 months ago. They have no one to do the job, I…read morehave not seen evidence of materials purchased for the job, and there is no start date in sight. I was denied a full refund and instead wants to pay for arbitration. And as insult to injury, they called the police to warn me trespassing charges would be filed if I came to their office. You've been warned.

1st of all, Tim is really good about telling you what you want to hear, but he never follows…read morethrough with anything and you end up bugging him over and over to get your project going. His shop is a hole in the wall and has no modern machinery. Wife and I hired him as he was a bit cheaper than real stone shops. What a mistake as wife took me to a shop that wasnt his and I thought it was... oooops. Finally got our counters in after 3 months of lies and no contact by tim. Go elseware.

Highly recommend! Tim was great to work with. I saved a couple thousand dollars compared to other…read moregranite quotes received. The installer was in time and hard working. My kitchen is upgraded from Formica. Will look better after backsplash is tiled.

came in to get some pocketknives sharpened, really friendly and knowledgeable staff, fast turn…read morearound time. Highly recommend!

I recently got my first Japanese knife (a gyuto) and noticed a spot on the blade that isn't as…read moresharp as the rest. Since I'm not experienced with sharpening yet (though I want to learn with a whetstone eventually), I started looking for someone local to sharpen it for me. Out of all the places I found, Apex Knife Co stood out the most. I had seen the owner's video sharpening a Japanese knife, and every customer review I came across was positive. There was another person highly recommended on Reddit, but some people mentioned issues with his attitude. Since I really value good customer service, I decided to go with Apex instead. I emailed them explaining that I was new to Japanese knives and didn't have a frame of reference for optimal sharpness. The owner replied promptly and invited me to stop by anytime. When I went in, he confirmed that there was indeed a spot on my blade that wasn't as sharp, and he offered to sharpen it for me. I agreed, and he did an excellent job for a very reasonable price. He was also friendly and clearly knowledgeable, which makes me feel confident about bringing my knife back in the future. Overall, I'm really glad I chose Apex Knife Co and would definitely recommend them to anyone looking for quality sharpening paired with great service.

I had a great experience with planet granite. After visiting my GC's preffered stoneyard, who…read moreseemed great but didn't have a huge selection, I popped into PG without an appointement and they were able to accommodate me on a busy Saturday morning. Their selection is a little overwhelming in the best way. I came away with samples to take home and look at. I came back a second time because I still wasn't sure. One of the slabs I was interested in had been moved to the clearance lot and on our way to look at it, another slab caught my eye, one that I hadn't seen before in their main area. Kayla and Erin helped me in sales. I didn't feel any pressure and they were very informative and honest about the stones I looked at. They really listened to what I was looking for (tbh I had no idea) and then didn't make me feel cheap for selecting the clearance stone. I never felt rushed or like I was a big pain despite making THREE visits before making a final decision. I ended up with a leathered bianco romano granite that is absolutely stunning. I didn't do the template and the way my kitchen was designed was exceptional. Tyler did a fantastic job! Installation was GREAT. Tony and Rob were incredible. Very friendly and very hard workers. Felt totally comfortable having them in my house. The seams are almost invisible. I really have to hunt for them and can find them only because I i know where they are. I couldn't be happier!

So.. We decided it was time to put new granite in our house. We've used Planet Granite in our…read moreprevious house and we're very satisfied. My wife an I went to the business and asked to see some granite options. We basically new the color and pattern we were looking for. They assigned us Shauna Sauer. She was pretty attentive to our needs, took notes and sent on our way with a couple of samples. We went back the following Saturday to look at the whole slabs again and maybe some other choices. We never seen Shauna again. This time they assigned us Reese Hunt. He was equally attentive and helpful that day. With both Shauna and Reese my wife and I repeated that we both wanted to be involved in picking out the slabs, so we could be comfortable with the colors and grains.So far so good. This is where things go south. I called Reese the following Monday to get things moving because we made our selection. He didn't call me back until Tuesday afternoon. I was out but called him as soon as seen the message. Once again crickets. Then on Wednesday afternoon I called and asked to speak to the manager, sales manager, someone... The receptionist said she gave a message to the sales manager. Bingo, within minutes Reese called me back. I told our selection and I'd like to get a template done, he said they would be in touch. Once again crickets. A few days later I get an appointed with the guy doing the template. Very professional, very courteous and completed the template quickly with was nice as I was having new flooring put in. He said they'd be in touch the schedule the install. A few days pass and I get a call that the Install can be don the following week and we could come in the store in 2 days to work on the template layout on the slabs. We come in on that Thursday, stand around for 20 minutes until the layout guy, I can't remember his name comes an gets us. We go to his computer and he starts lining up the virtual templates on 2 pictures of slabs loading in his software. We stopped him and said we're not to this point yet as we haven't even picked out the slabs yet. He said, sure you did and here's the pictures. We both said I don't who picked those but they were not us. He got a little irritated, and went to get Reece. Reece knew we were waiting at this guys desk, but proceeded to complete a 20-25 minute phone call. When he came over and we explained the issue, he go combative and insisted that all the slabs were the same. I said I didn't care because we repeatedly indicated WE wanted to pick the slabs not have them picked for us. He then calmed down and said he misunderstood us. Misunderstood this statement "My wife and I want to come in and pick the slabs ourself" It was spoken in English. Any we decided to see what the layout guy could do. He was prenominal. 5 Stars for him. The installers, Gabe and Keion did a fantastic job. great seam work. Great work mounting the sink. Awesome job with the demo, not damaging anything. 5 stars for them. Combine 3 stars for MIA Shauna, and 1 star(being generous) for Reece, its' a 3 star review. I think they are a little pricy, but most of there team is great and they have great products.

We couldn't be happier with our gorgeous countertops!! We originally meant to just find out pricing…read morewhen we first went to AMC, but they had great prices, plus we got to pick out the actual marble slab that would be installed in our bathroom right then and there. Then, they were able to come and measure and install within two weeks. Plus, we changed our mind on the sinks and drains so we needed all new cuts, and they did it no problem!! Amazing experience all around so we will use them again to re-do our kitchen in the future!!

I was looking to get granite for my kitchen . After checking around Jeremy with AMC Building Supply…read morecame in $700 less than one of the larger companies in Colorado Springs. From the day I picked my granite to install was 3 weeks. They was a small issue with the install but AMC did everything they could to correct the situation and I am completely satisfied with my beautiful counters.

In September of 2025 we ordered an air fryer on line from Williams-Sonoma. UPS delivered it to the…read morehouse and when we opened it, the air fryer was damaged. We received instructions on how to return it to receive a new one. We followed the instructions customer service gave us and UPS delivered it back to the warehouse in Texas. We have yet to receive a refund or replacement. I have exhausted every avenue. I even filed a complaint with the Texas Attorney General. They contacted Williams-Sonoma on our behalf and Williams-Sonoma ignored them. It seems Williams-Sonoma is willing to defraud us of $400.00. Be careful when ordering on line.

Terrible customer service, store employees acted as if we were bothering them. Will never go back…read moreafter this experience.

We needed countertop installed in a rental house and decided to go with veneer and bull nose on the…read moreedge. About 4 days before the install was to take place, we were told that if we wanted bullnose, we would have a two week delay for the material. At that point, we had no choice, so went with the squared edge. When they cut the hole for the sink using the template, it was cut so close to the front edge that they were into the 1.5 inch thick lip. Sink clips aren't long enough to catch. I had to modify the underside front edge of the counter to make it work. They were supposed to round the corners on the island countertop, which they did at the back. Not on the front. Every time I catch the corner with my hip, I send kind thoughts to DMS. I will probably rip this garbage out for our next tenant and have it replaced. It won't be DMS.

I've used DMS twice (but this will be the last time)…read more The first time was when they installed counter tops in our living quarters horse trailer. They TOTALLY got it wrong on the kitchen counter set up. Why couldn't they just follow the existing counters??? The 2nd time was our current spec house we're building. Two of the showers are oversized and tall. Unlike City Glass, who did the shower glass installs for the last house ;same model), they did not measure for the custom size. When the shower doors were delivered and installed, those two looked totally ridiculous. The glass should have been taller. AND, this was the only company to charge us a fee for an estimate ($50).

I am rating them a 3 because of the great quality of cabinets and counter tops and the design they…read morecame up with for us. If those things were the only thing we rated on I would give them a 5. HOWEVER we had our kitchen done last summer and we were told it was going to be a 3 day install. We all can suck it up for 3 days right? We did the gutting out and floor tiling prior to them starting the install. There was a 1 man install crew for 2 weeks then the 3rd week a 2 man crew showed up (only after we began to complain about the time it was taking and the limited progress daily). It took 3 weeks to get 9 top cabinets in and 9 bottom cabinets in. We had to take time off work to be home during this time and when we were unable to be home, make arrangements for others to be here. (I should note that the contractor acknowledged and validated the extensive install however Joy didn't see this as a problem because the countertop couldn't have been installed for that time period anyway......ummmm but we could have got the appliances put in allowing us to cook and not have a living room full of dishes, tupperware, food etc! not cool) My husband called and went in to verify how to cut the area for the pantry, I will add he is skilled at this kind of work. He was given specific instructions and cut it accordingly however when the cabinets came they didn't fit and Joy indicated "that is what happens when homeowners do things on their own". No! Either the directions were wrong or the cabinets were inaccurately ordered. Either way.... the trim didn't flow with the rest of the kitchen. When we pointed this out to Joy she didn't see the flaw (although everyone that saw it agreed it didn't flow). We have since made alterations to it on our own to make it flow and it looks great now. Ultimately we love our new kitchen and would not likely use Kitchens by Design again based on our experience.

From the owner: JM Kitchen & Bath Design creates sophisticated, highly personalized kitchens, bathrooms, and living…read morespaces for Colorado Springs-area homeowners. Our luxury showroom features premium cabinetry, quartz and natural stone countertops, tile, fixtures, hardware, and curated finishes from leading brands. Our award-winning designers take the time to understand how you live, what inspires you, and what your space needs to accomplish. From early planning and product selections through the finishing details, we provide experienced guidance for renovations throughout Colorado Springs, Monument, Black Forest, and the surrounding Pikes Peak region.

If you have and idea, just let Case and the team make it a reality, I've used them before and will…read moreuse them for my up coming project, they listen, they imagine, they create! Thank you Mr. T and the team.

Craftsman quality cabinets and installation, absolutely beautiful! Troy guided us through the…read morecabinet choices and layout, we chose Knotty Walnut Natural with Bigcreek doors and they are stunning. Troy's crew were coordinated and remained "on time" throughout the project (don't underestimate the importance of this). As with any remodeling project, it's the details that make the difference. Troy has worked in all aspects of home building and even had his own cabinet shop at one point. Having someone that has finish carpentry experience is invaluable; those folks have a higher standard. We will always give Troy a call for any further projects.

This local, charming nursery is full of amazing plants and garden decor. The staff couldn't be…read moremore friendly. My favorite in the Springs by a country mile!

I tried to return the package of mosquito bits that I bought to kill fungus gnats , because it…read morekilled three of my flowering plants , and did not kill the fungus gnats . The manager told me that they have a policy that they will or return any item that has been opened or used. It does not state this on their receipt . I will not be shopping here again