I've been bringing my Mom to this Dr's. office for a long time now, as she has been under the care of Dr. Lam. So seeing how he treats, and cares for my Mom over the years, I really like the way he operates. He's extremely knowledgeable in the medical field, he even teaches at USC. He is thorough in his assessment, testing and treatments. He's very mild mannered, totally approachable. Talks to his patients in a way that they can understand on what is going on. If I didn't have Kaiser, I could see myself using him as my primary Dr. The office is clean, nurses are good, friendly, attentive, and helpful. So why only 4 stars for a highly regarded Dr.? Well the receptionists at the front, they never smile, they look like they're mad at the world. If they could just smile from time to time, that would be worth another star. read more

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My experience with this office has left a bad taste in my mouth. It started with a seemingly irritated woman who speaks poor English...believe her name was Lina. She is rude and unhelpful. I asked her a few questions regarding my blood results and she basically raised her hand to stop me from speaking. It's already difficult to feel sick and have to try to understand what she was saying. There was lack of sympathy. Needless to say I won't be returning to this office. My experience with the doctor in this office was just ok. Dr didn't seem to have much experience. My health is important, and if I don't have confidence in the team then I'll just have to find a medical office that has more experience and no language barrier. read more

This review is for the lady at the front desk who has a thick accent and doesn't seem to speak English well. Don't know if it's a language barrier, but this lady was downright crude! She shouldn't be manning the front desk and answering the phone. Put her in the back and have her file papers instead. read more

Dr. Lam is excellent but he is just too busy. I had been seeing him since he started his office in MPK but about 10 years ago, I looked for different doctors because it took 2 hours waiting at his office when I had an appointment and 4 hours for walk-in. This morning, I tried calling this office to schedule an appointment or walk-in appointment for my dad but their phone wasn't on during business hours. About 9:30 am, the phone is on but is busy every time I try to call. I know how rude the ladies are there and how unpleasant they are but please patients need to see Dr and that's why we keep calling. Please be professional. Thank you! read more

Now under AMG group. New Management but Dr Eddie Lam still here. The good thing is, I can make appointment so much easier now. At least 10 times faster. The new PA is good and helpful. Thank you read more

I have been seeing Doctor Lam for more than 10 years. I gave two stars because of Doctor Lam is a great doctor. However his staff is generally rude to patient. The staff asked me to pay at the office with a virtual appointment with a mean attitude. Very disappointed. read more

Dr. Chim is a very good doctor in medicine. My previous family doctor gave me Lipitor to lower my cholesterol. I went to Dr. Chim. He prescribe Crestor instead. Actually, it is much better than Lipitor. I feel more clear in thinking. Not too sleepy at day time. Today I went to see him because I had a sore throat and he prescribed the antibiotic for the sore throat. He told me this one is actually much better. I am going to take it this evening. Since he mentioned this antibiotic is better than others. I am expecting not too sleepy at day time. So, I think Dr. Chim is very good in medicine; especially he is very good in knowing the side effect to patient. Thank you Dr. Chim. Thank you for giving me the medication not too much side effects on me. The front desk ladies are so nice and work very fast and react fast. I like the way that they serve me. It saves me a lot of time. To be honest, these office girls are very professional. If you never went to any other medical doctors office, you would never know they are very efficiency and knowledgeable. Especially the the girl who can speak mandarine. She is very helpful and work very fast and very helpful. She got what I need in a minute. The P- Nurse Rachael is also one of my favor ! I can tell this is the medical office that I want to stick with. Thank you for your team work ! read more

Very accomodating and they were able to get me an appointment fast for my ankle pain. Monica np was very attentive and informative.

Dr. Lam is knowledgeable, caring, compassionate, and this all makes his office super busy. He has been in the area for over 20 years. His internal medicine training was at LACUSC so you know he has seen just about everything. Front office girls are very professional and courteous. I highly recommend him as a physician, just know that he is a busy practitioner. read more

I have known Dr. Lam for about 18 years and he is a great doctor and very professional. My siblings have been his patient's as well. His practice is very clean staff are professionals. Rachel the nurse practitioner is also amazing and not to mention Audrey the nurse. Audrey is great with the patients and everyone request her for blood draw. Not everyone can say they look forward to visiting their doctors office but In my case I do. read more

I was recommended to go see Dr. Eric Cui from a friend of mine when I moved to Alhambra. During my visit, Dr. Cui was very courteous, kind and professional. He listened to all my concerns and took the time to explain and answer my questions. The staff was also very polite and helpful. The waiting area and my exam room were both very clean and comfortable. If you need a doctor, go see Dr. Cui, I highly recommend him. read more

Probably one of the better doctors I've been to. He teachers for USC too, which is good because he explains why he does the things he does and what the tests and everything mean when you get them. Only bad things is generally there are a lot of people waiting and his staff can be either really nice or kinda mean depending on the day. It's best to make an appointment if you would like to be seen in about 10-30 mins of the time, otherwise you can wait over an hour for a walk in appointment. read more

Horrible. Refuses to see patients. Only available at his convenience. Prescribes medication that doesn't work. Rude Receptionist and customer service. read more

Called here twice and both times the receptionist were very rude. I was hung up on the first time after being put on hold. Once they found out what type of insurance I had they then told me they were not accepting anymore bluecross patients. read more

This place is horrible. You wait 30 to 45 minutes after your scheduled appointment only to sit in the room inside for another 20 to 25 minutes. He then (if you're lucky enough to see him, but mostly likely it's just his assistant) comes in for five minutes just to tell you you're fine and to keep taking your expensive medication. If you're looking for a doctor who actually cares, and doesn't treat you like a product on an assembly line, then you might want to go somewhere else. There was one time when i went in for a blood test only, and had to wait around while some intern did most of the work. Dr. Lam comes in, and even though I repeatedly said I didn't want a physical, and only a blood test, he brushes me off and continues to do whatever it is he does on autopilot. He ends up feeling me up in front of the intern for the physical I did not want, and then proceeded to shuffle through his paper work where he found that my insurance didn't cover physicals. So I got physically and financially violated. This guy sucks. His receptionists are even worse. read more

Dr. Lam is one of the most experienced doctor I've seen. There are many patients waiting to see him daily and if you don't want to wait for two hours, you better schedule an appointment. (appointments are usually 2-3 wks from the time you call). You can get your labwork done there and he also has a EKG machine. The nurses at the front desk are usually in a shitty mood, but sometimes they can be a little nice. The routine is you wait about over 1/2 hr in the lobby and than about 10 min to see an intern in the room and than about 10 more min to see Dr. Lam. Furthermore, once Dr. Lam is in the room, he makes the visit fast. He speaks fast and he seems like in a rush, so you better have all your question written down. One thing I like about Dr. Lam is that he knows what he is talking about and knows what he's doing. That's very important! I think it's worth the wait just to see him. :) read more

Dr. Eddie Lam has been my mom's primary physician for over 10 years. Recently, she complained of having a severe headache, dizziness and vomiting 4-5 times during the day. Dr. Lam saw her the next morning and ordered a brain MRI for her right away. The MRI reviewed a brain tumor. Dr. Lam instructed us to go to the ER immediately for further evaluation. It is due to Dr. Lam's astute medical knowledge which enabled us to become aware of this potentially life threatening emergency and get her the critical attention she needed. Throughout the years, he has consistently demonstrated care and concern for my mom's well being. Although he has a very busy clinic, he has never made us feel rushed. He has often personally called us to follow up on how she is feeling after a visit with him. Dr. Lam gives me great comfort to know that he is looking after my mom. Our family is extremely grateful. read more

I have been seeing Dr Lam for over 20 years, ever since he was a young doctor starting out under another doctor's office (Doctor Shang) in Monterey Park. Then he moved offices twice and then eventually is under his own name. He was always thorough and caring. However his front office staffs are a different breed. Whenever I called to make an appointment, I got bounced around and was told doctor is very busy and my appointment would be weeks and months out. If I can wait 3 months to see a doctor, I don't need it. I guess when Dr Lam became successful and got many patients, he and his staffs are losing touch with his patients to understand their needs. read more

Horrid service!!!! I tried to schedule a first time appointment and got treated like a child by a "10 year" receptionist. What crap! Tells me I dont have Dr Lam on my insurance before she even knows my name, again before she knows my name!!! Says even if i was his patient he couldnt see me until September or october! Fail fail fail, you drs need to monitor your workers! read more

Dr. Lam is very thorough with his patients and that's one of reason that his office is very busy. My daughter went to ER because she complaint chest pain. ER doctor prescribed medicine to her. It didn't work. I took her to see Dr. Lam. Dr. Lam asked her a lot of questions. He concluded she didn't have any heart problems. It was caused by acid reflux. He prescribed the medicine. The problem resolved. He will remind me it's time to do other tests as I'm getting older. He is my primary doctor and he is the doctor of my 1st choice period. read more

Stop with the Me me me folks. Sure, we all think we are important but you don't know who he is talking to inside. Maybe the patience he is talking to is receiving some bad news that could be life treating that is taking sometime to explain. Are you telling me he should just hurry it along for your sake? This is a doctor not McDonalds. I believe Dr. Eddie Lam is one of the best doctors I have had in a while. He is insightful and with a thorough investigation able to diagnose my problem right away. His thoroughness does take a while but it is better then the alternative of a quick and incorrect diagnose requiring me to constantly come back. Them copayments aren't cheap. All I know is I trust his skills and wouldn't hesitate to use him again. Great doctors are not that easy to find. read more

I came here for a physical and TB testing, as I needed it done for school. I have come here mutiple times and never have I ever seen any of the receptionists smile. Even though I had an appointment, I waited over 2 hours in the waiting room and another 20 minutes in the individual rooms. The only reason I gave this place a 2 star instead of 1 star is because the doctor's assistant was very kind and helpful when she did my physical. I did not even get to see the doctor at all. read more

I am simply astounded at the incompetence of this office. I had an appointment on 6/16/16 in which I met with the Dr's assistant because he was on vacation. I had a concern about a UTI and gave a urine sample. No one called or did any follow-up. I called two days ago and was told that Dr. Lam was unable to look at results because he was backed up with work (3 months later!!!!!!!!!) and didn't have time. Today the same receptionist informed me that I had not given any urine as she had no record of it. THIS IS COMPLETE NONSENSE. THIS IS TOTAL INCOMPETENCE AND A LIE!!!!!!! I suggested that she talk to the assistant who dealt with me. Frankly I am going to report this because it seems the front office is totally clueless. Dr. Lam has been assigned as my primary care physician and this is the level of care patients get. I am going to be taking this further to report this. I have never had such an encounter in any primary care physician's office. Obviously if you are not Chinese and assigned to this dr do not expect that you will be treated fairly. This is totally unacceptable and complete incompetent nonsense. read more