I was back for my routine physical checkups this year. My PCP Doctor is Dr. Zhou…read more Dr. Zhou has provided all of the information I needed to know and what I need to prepare for my follow up. I'd been back at the Dr. Office a few times in the last 2 weeks. Dr. Zhou has mentioned that I am free to come in by appointments or walk-in without any concern that he would be able to see me if i have any questions or concern. My questions and concern is answered. Dr. Zhou listens and elaborate the condition, if it's necessary. I like to thank the ones that matter the most. Dr. Zhou, the nice lady from the authorization department, and the medical assistant. Thank you.

Writing this on behalf of my uncle who had a horrendous experience with Andrew Fung D.O., and the…read morefront desk. Keep in mind, my uncle has been going to this clinic for several decades and this is his first time seeing Dr Andrew Fung, who was extremely inconsiderate, rude, and unhelpful. Uncle went in to receive the documents needed for his blood work. They gave him the WRONG documents, it was the blood work papers for another patient of theirs (who is female and not even the same gender as my uncle). They were not careful and didnt check the paper before giving it to him! So he had to go back a 2nd time to rectify the situation. Unfortunately, the front desk and doctor kept claiming that no mistake was made, not checking the name on the paper and still insisting that they were right. They ignored his concern, met him with animosity, and kept insisting he was wrong. The doctor was extremely rude, dismissed him, and didnt care to assess the issue at all. They were extremely rude, inconsiderate, and brash. It wasn't until my uncle had the chance to point out the discrepancy in the names and they finally realized the issue. But they didnt apologize at all! My relative ended up leaving without a resolution. And will never be coming back again. If accuracy, competency, and compassion mean a lot to you when seeing a doctor, then DONT GO HERE.

I have been coming here for over a year now. I typically see two doctors from here, Dr. Tiffany…read moreStewart and dr. Anita Mercado. Sometimes one of them is here and the other one isn't, which is why I see two different docs. They both take the time to listen to you, aren't afraid to make referrals to different specialists, requests for the tests you need, and etc.. I appreciate that I can get appointments with them within the week or next week from when I call. There has been several times where I needed to meet with my doctors asap due to sinus infections and lower back pain. My previous place, I always get discouraged from calling them because all I kept getting was "Call urgent care" and "There are no appointments until 5 months from now". It was ridiculous. Anyway, I also like this spot because the parking is easy whether you park in the lot or on the street. There's several bathrooms within the facilities you can use. The back of the office has a phlebotomist who can draw your blood. My mom sees another doctor, Dr. John Stewart, on the premise and likes him. My friend who is another healthcare provider sees Sonya PA-C and is very good. They have a portal where you can ask non urgent questions . They will send your results to labs, and referrals to you through your portal. I overall like Stewart Medical Group and will continue coming here. The only downside is that they don't open weekends, but they open until 6pm.

Saw Dick Chuang, MS, PA-C and he was rude and had no bedside manner... I would not see him again…read more I need referral's to a couple of specialist and explained to him that I need to get in to see one of them urgently but he did not seem to care and do not even want to help me. I should say I have been on healthcare for over 30 years and was shock to see the way he acted with me very disappointed the way he acted. I am sure Dr. James is not aware that is acts this way with patients.

I am so glad he is my parent's PCP. Smart and caring! Highly recommend him as a physician!!read more

I've been seeing Dr Fung for over a year now and I am so glad to have found him! IMO there's not…read morethat many great doctors in the SGV/626 area and Dr Fung has been a god send! He takes the time to understand what's going on and how he can best provide a treatment plan. He's very friendly and approachable and doesn't rush you either -- not something you see from most doctors. Not only that, he'll go the extra mile to give you the additional background knowledge which makes me feel even more comfortable and confident that I'm in good hands. Can't recommend him enough!!

Dr. Thanh is the one usually see when I come here. I've never met Dr. Ngo Phan before, I like the…read morestaff here everyone is friendly, they're very knowledgable though the wait time (with appointment) is a little frustrating. Let say if you have appointment at 1, you'd expect to see Dr. at 1:30 or so because there's only 1 doctor working

Dr Ngo Phan is a knowledgeable and kind doctor and his front desk receptionist Anthony and his NPs…read moreRichard, Jane, and Jenna are all amazing as well ! They are all so helpful and easy to work with and open to listening to all of your concerns, and they will address it by running the labs or diagnostics needed to address those concerns. This is something I really love and respect a lot about their facility because there are a lot of other facilities out there that brush off patient concerns as "just worried" and then don't order any follow up labs or referrals for those patient concerns, but here they will listen to your concerns and treat the patients concerns with respect and follow up on it. On top of that it is a breeze to get an appointment here and the out-of-insurance pay or insurance copay are all very reasonable and affordable compared to big facilities that take weeks or months to get seen that charge an arm and a leg in comparison. Yesterday I went back again for an appointment and once again Anthony was awesome and super helpful and Jenna was so patient with all of my questions and concerns and I loved that she had no hesitation in looking further into or addressing all of them (ie lab requests, referrals, prescriptions, etc). Because of this I will want to make more frequent visits because they make it all so much easier and pleasant and enjoyable to stay on top of my concerns for my health :) thank you to Dr Phan and his wonderful team, he knows how to pick a great bunch :)

I've been coming to see Dr. Edwin Yau for the past 4 years. This is a very busy place, so be…read moreprepared to spend more time than you expect in the waiting room, even with an appointment. Dr. Yau has a kind, compassionate, and gentle manner and I am always pleasantly surprised when he takes a genuine interest in my life, what I've been up to, etc. answers all my questions, and doesn't rush with anything. (Which explains why nobody gets their appointment on time. :) ) I also appreciate the other staff. One time I had painful 2nd degree burns from an accident; couldn't really go anywhere, and one of the nurse practitioners "held my hand" through text messages, advising me on wound care at home. The same thing happened another time when I had an infected spider bite. My only minor complaint is how busy they are and sometimes phone calls are not returned, or questions take an extra phone call to be addressed.

This office needs serious improvement in how it handles disability paperwork and patient…read morecommunication. My mother (an inpatient RN) was evaluated here for joint issues and was placed on two months of medical leave by her provider. However, when we requested completion of the SDI (DE 2501 Part B) form, the office refused and told us she needed to attend physical therapy first. We followed that instruction, only to have the physical therapy office clarify that they do not complete SDI certification--this must be done by the treating medical provider. When we returned, the front desk then insisted she would not qualify for disability, which is not their role to determine. Eligibility is decided by the California Employment Development Department, not administrative staff. This resulted in unnecessary delays, multiple visits, and completely avoidable confusion during a time-sensitive situation. More concerning is the lack of consistency--placing a patient on medical leave while simultaneously refusing to complete the required documentation does not make sense. Patients should not be sent back and forth or given incorrect information. If the office chooses not to complete disability forms, that policy should be clearly communicated upfront rather than shifting responsibility and providing misleading guidance. Just to be fair, the first NP encounter my mom had was pleasant and professional. But the administrative handling was disorganized and unprofessional. This process needs to be addressed.

COVID-19: Social distancing is not enforced at this establishment. All of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the building and it is very small. The lot does get full quickly, so you may have to find some street parking, but that shouldn't be an issue. Establishment: The establishment itself is very clean, neat, tidy, small, and organized. They recently moved to a new location, and I love everything except the parking lot because it's so small. A nice upgrade in office space. Yay! Staff: The staff here are very friendly, kind, warm, welcoming, and helpful. They accept both cash and credit cards. There is no credit card minimum. Dr. Jen, as always, is very professional, compassionate, empathetic, and knowledgeable. He doesn't rush, and he truly listens to his patients. I love that he isn't dismissive at all. My favorite doctor as an adult.

My first time here. And honestly I hadn't gone to a doctor for a check-up since the start of the…read morepandemic and had been putting it off for some time since I felt fine, but finally decided it was time before I was way overdue for one. And dare I say it was a very pleasant visit to Dr. Jen's office for the most part... compared to other doctor visits I've been to, going to Dr. Jen definitely won't be daunting compared to others I've been to. My first impression of the place was already a good start, with a very friendly staff and I appreciate that this place seems to keep things in order where I seemed to be the only patient in the office at the time (which is great for the pandemic situation). Dr. Jen was very thorough in my check-up and I specifically came here to also get a pap smear all at once. Very professional throughout, including his female staff member. The pap smear wasn't all that bad (granted my body wasn't cooperating for part of it but that's not his fault) and he made sure I was comfortable the whole time too. Logistics-wise, it was about 3 months out from when I made my appointment call, but I was ok with it since I didn't have an urgent reason. Office itself is in a good location. It's on the 3rd floor and you can find the entrance to the elevators next to the pharmacy. Bonus for the lab being downstairs if you need to get your blood drawn in the future after the doctor's visit, so it's nice that everything you need is in one location. There's free parking around the building and I didn't have trouble snagging a spot on a Friday afternoon.

I received a text that I had a planned appointment for a follow up. I have to pay 25 bucks for my…read moreinsurance co-pay which isn't too bad. I arrived on time and actually was called in before my appointed time. What I like is the quick get to business service without an hours long wait to see Doctor Chan.

My wife and I have been coming here for over 20 years and now that she has an urgent situation,…read morethey have not returned any of her calls and Dr Alexander Chan has not returned her calls either. Her condition can be life threatening and they are showing absolutely NO SENSE OF URGENCY. What is so disappointing is that we have never been treated this poorly here in over 20 years, but now that it's urgent, she's being completely ignored!!

I have eczema and Dr. Lee suggested XOLAIR injections for my issue. When I Googled it, XOLAIR…read moreinjection is for severe asthma patients, not eczema patients. In addition, she likes to scold at her patients. Very impatient, arrogant, and poor bedside manner.

I have been a patient of Dr. Lee now for over five years. Her attention to detail and quality of…read morecare is incredible. I love that she is very proactive, always on top of getting necessary lab work, and routine preventative care. She is very detailed, and genuinely cares about her patients. Her office staff are also very hard-working, kind, always friendly and helpful. I would definitely recommend Dr. Lee to anyone looking for a competent, quality primary doctor who shows dedication and quality care to her patients.

Dr . John Stewart . I've been going to him as my primary. Dr. he is an-asome Doctor, going on two…read moreyrs now so far he has been the Best primary care Dr. I've have ever been to . I would definitely. refer him to any of my family members and friends..

Dr. John Stewart took time to talk to my son to fully understand his medical needs. Great…read moreexperience!

I like her. She's thorough, takes her time and easy to talk to. Her hours have been reduced but I'm…read morewilling to wait 3 months to see her.