**Highly Recommended** Not only am I an employee at Pine…read moreRidge Family Medicine but, also a patient. Coming from working for companies that bill insurance but, also carrying my own insurance plan I can testify that what Pine Ridge Family Medicine offers as a whole is Extraordinary; from being able to call in and get a same day appointment, having multiple issues at time of service and not being rushed out the door due to time restraints, getting medications at a less expensive cost, and being treated like a human being and not just another number! BEST thing to happen in Medicine!

I highly recommend Pine Ridge family medical. Been seeing Dr V for 15 + years. Followed him around…read morefor a reason. He has made family medicine affordable while always him and his staff always maintaining that personal connection'!

We went to their med spa. It's off galley road so I was skeptical but it's very nice inside. They…read moreaccept Groupons without issue. They don't seem to be in the business of trying to upsell you. The front office gal was polite and very professional. We worked with Teresa (FNP) and she worked with my daughter who has acne using the Lumica laser (IPL). She was so good with her and related well to her. She explained everything and took her time. I would definitely go back again.

This place is anything but quality. My asian doctor did not give me the time of day. Maybe gave me…read more5 minutes since they were short handed and busy. I did blood work and my cholesterol was way high and nobody ever called me back for a follow up. Very disappointing. On top of that, they recently called me to clear a bill, even then they are primary care and I have the best insurance possible. I will be looking into this, since I'm a DA. Seems kind of fishy. Halaweh is my last name. Save yourselves the to double guys. Cheers!

Cant think of a single time they have actually helped with anything. For real, youre wasting time…read morewith this place. Go to UCHealth or something.

I've been going here for years when the were Colorado Springs Family Practice and ever since they…read morebecame MedNow they fell off with their level of service considerably. I just wasted over two hours of time from leaving work to go to my appointment to be told they no longer take my insurance. It would have been nice if they could have disclosed this information when I made the appointment. Or better yet if they contacted all their old patients who have the same insurance so they could make plans ahead of time before they need to see a Doctor! Ineptitude at its finest. You expect it at the drive-thru, not at the Doctors office.

I wouldn't send my dog to this office. I've been waiting for diabetes supply orders for over a…read moremonth because they don't return phone calls or complete the required paperwork and return it to the diabetes's supply company. I'll be filing a complaint with the Colorado Medical Review board.

Dont use this office or FRALEY . worst care ever. Office staff and FRALEY are very very…read moreincompetent. Office and testing lab are not handicap accessible. Even using their office wheel chair. If your handicap in a wheelchair you will be transferred to a office chair then rolled into a small exam room. if heaven forbid you have to do a urinalysis the door to the bathroom lab cant be shut while your in the facility so you are exposed to everyone. very humiliating.

Lack of attention to detail. Coupled with outdated billing who sends you to collection in error. It…read moretook a three way call between me, billing, and Cigna to get a $5 charge out of billing out of collection and into my pocket. The collection company just laughs when you call about Mt. View/Optum because even they know how screwed their accounting is. It's just.sad. They did have good docs at one time. Now many of their practitioners work at other clinics too.

Great doctors. Great care. But I came in at 8:47 for my 8:40 appointment, 7 minutes late. The…read morereceptionist called and then said well you're over you time so we have to reschedule you, we don't let people come in after 10 minutes. I said I was only 7 minutes late I didnt even hit 10z She said oh well they changed it to 5 recently. Really annoyed because I hit traffic and I'm typically not late but have to go back now later in the day.

DR. GRACE NWEKE, SHOULD BE KNOWN AS AMAZING "DR GRACE",…read more after 7-years of Diabetes, Previous Primary Dr.'s, that I had kept me on the same medication's, & just passed me along, as I was still standing. Dr. Nweke, took the ignative to think, outside the box, & prescribe me new medication's, far improving my over-all health. Dr. Nweke Truly is AMAZING GRACE., showing her explementary skill's & car for her patient's

Me and my wife have been patients of Sunrise Health Care for many years. We have always been…read moretreated with the utmost respect and they have always tried to accommodate our needs when we have urgent medical needs. Dr. Nweke is always available, and can be reached on their pager and we have had occasion to use that service when we have been traveling. She always responds the very same day and usually within a few hours to give us guidance on what to do for our situation. The receptionist, Kristen, is the most personable individual and is definitely a ray of sunshine when she answers the phone. This office is filled with professional individuals and they work hard to insure you are safe and taken care of in a timely manner.

I was promised to have the same provider and MA. That didn't even last a week. New MA and then now…read morea new provider. No warning, just surprise.

the tv ads are misleading and a joke well intended to deceive .i walked into the office at 5877 e…read more fountain in colo spgs on 7/29 , said i was a new pt i was told the 'intake' person was too busy but the outreach executive would call (never got that call/fancy title for a do-nothing guy). the receptionist was not particularly likeable.....all-in-all not my kind of place/time to move on ! mimi v.

We have been using Dr. Adler for the last 8 years and he has been fantastic. Honestly he is so easy…read moregoing and isn't always pushing medications on you but actually wants to figure out the reason on why something is happening and not put a band aid on it. I couldn't ask for me at all. Oh one other thing he won Best of the Springs for 2014. I agree with this rating. http://www.cshp.net/physicians/jadler

Incompetent providers. Unfortunately, they do not have the experience or capacity to articulate…read moreprior authorizations to get medications approved. This particular location providers walk out with their laptops in hand to greet you, I knew that very odd as the other locations outside of Colorado do not do this. It's almost as if it's to makeup for their laziness. Also, make them do what they say, if the provider says they will help you, stay on them. I'm so disappointed with this team of providers. Stop walking out with your laptop if you actually do not read your patients messages and respond to prior authorisations. There is no reason why I have to follow up incessantly.

Facility is well maintained and layed out efficiently. The entire staff is competent and…read morecourteous. My care there has always been treated with respect and honesty. It's also such a treat to be able to get in to see the Dr. within 10 min or less of your scheduled appointment time, unlike the usual 2 hr wait at other places.