I have a VERY difficult time getting callbacks from this office. I don't know whether the office…read moredoesn't give the dr or PA the messages or whether they feel I'm not urgent enough to call back. My initial dealings with the dr and PA were very good!

Trying to schedule an appointment is almost impossible. Nobody every answers the phone, you can…read moreonly leave a message and if they call you back, and you miss the call, there is no follow up. I guess it is up to the patients to ensure they stay in business. The patient portal does not work. I set up an account, was able to get in once and now I cannot. I called to get some help, but the girl on the phone said "Oh yeah, that thing hardly ever works." I tried to reset my password/username and it gives me an error message that the username/password is already in use and does not let you go any farther.

My office experience was terrible but doctor Henderson is absolutely the best. He is compassionate…read moreand truly cares for his patients.

Finding an office that is like minded was a huge blessing. They are friendly, professional and…read moreobviously knows what's going on with Covid . Meg the NP was a blessing to find! She's about patient advocacy and takes time to listen to you. The girls at the front desk as well s the assistance are all very helpful and friendly. I'm very pleased to have found Dr. Hollister's office.

James is an excellent care provider and gives each appointment plenty of time so I never feel…read morerushed. He is very personable and is easy to talk to.

I was shocked to read the other review when I had a fabulous experience going in to Thrive for a…read moresports physical for my son. I was impressed with the service, doctor, facility and I would recommend it to anyone looking for quality, professional care. I was very impressed with the doctors sincere interest in my son and making him feel comfortable right away. **5 STARS**

BE AWARE OF THIS OFFICE & DR. SOTERES!…read more I scheduled an appointment with Dr. Soteres because my 18-month-old son has been experiencing an intermittent itchy rash for several months. He is otherwise a healthy, thriving child with no fever, illness, or other concerning symptoms. We were hoping to determine whether the rash was eczema, allergies, or a combination of both. Initially, the visit seemed fine. However, I was disappointed by how quickly conclusions were made. Before thoroughly examining my son, Dr. Soteres stated that it was definitely eczema and not primarily allergy-related. The tone of the appointment changed significantly when we were asked about vaccinations. We explained that we have chosen to take a delayed approach and vaccinate more gradually. From that point forward, the conversation felt less focused on diagnosing my child's condition and more focused on our decision regarding vaccinations. Dr. Soteres expressed concern that the rash could be measles and suggested urgent evaluation, despite my son having no fever, illness, or other symptoms typically associated with a child who appears acutely sick. What was most upsetting was feeling judged rather than supported. Regardless of differing opinions on vaccination schedules, I came seeking medical guidance for my child's rash, not a lecture about personal parenting choices. At the conclusion of the visit, I was given paperwork encouraging vaccination and told my son could have infected the whole office and he needs to know asap. While I understand that physicians have an obligation to discuss and recommend vaccines, it felt like the majority of the appointment became centered around my child's vaccination status rather than the reason we scheduled the visit. I left feeling as though I was being viewed primarily as the parent of an unvaccinated child instead of as a parent seeking answers for a skin condition. In the end, the diagnosis was eczema annd unvaccinated disappointed and we were prescribed a cream. After all of the concern and discussion, that was ultimately the treatment plan provided. I left feeling that my concerns about possible allergies were never fully addressed and that the focus of the visit had shifted away from my son's symptoms to his beliefs... which was mind blowing to me. I fully respect that physicians may have different medical opinions and recommendations. However, I believe patients should be treated with professionalism, respect, and compassion, even when there is disagreement. Unfortunately, I left feeling dismissed, judged, and uncomfortable rather than helped. Based on my experience, families who make medical decisions differently than their physician may not feel respected or heard in this practice. Be aware of being judged and shamed by dr soteres

The Common Spirit data base must be wrong because that practice's address that printed on my…read morereferral had changed over two months ago. I arrived at that wrong address to find an empty and locked office, but still with their name in it. I called but they don't answer their phones at lunchtime. I listened to their directions message on that main line but it still has that wrong address, the one I was looking at. Again, that was two months after they moved. I called back when they reopened and explained the situation. I then drove to their correct address but was turned away because I was late. The receptionist was uninterested and did not try to reschedule. To their credit, I got the call from their office manager that I requested. She apologized and did try to reschedule. I declined. I'm not interested in care from a practice with so little attention to detail or concern for new patients.

I've lived all over the country, seen many types of doctors, and Dr. Steigerwald and his staff are…read moreone of the most professional, friendly and competent. I have never waited more than 20 minutes for an appointment, and I've had more than a few. Pre-op, Dr. Steigerwald's attention to detail, the time he took to answer my questions - all phenomenal. I went into surgery comfortable and secure in his hands. The surgery was more difficult than expected, yet I came out of it beautifully. Home the same day, and in significantly less pain than average, mostly due to Dr. Steigerwald's care. I can't recommend enough; if you're in need of this type of surgery, go here!

I am sitting here waiting for one of my appointments. I have never once been seen within 20…read moreminutes of my appointment time, but he is a good doctor and can fit me in within a reasonable amount of time. I wish they would call when appointments are running 45 minutes late, so I didn't have to wait so long.