My doctor of many years retired and I was assigned to a PA who said that my care would be a "team…read moreapproach " now. I went into review my latest bone density with her, which was fine but I was expecting a discussion on new treatment option after I had completed two years of medication prescribed by my original doctor. When this PA called me back, I was told ask my primary care or my OB/GYN for further treatment options. she proceeded to tell my to stop taking a medication that I wasn't taking at all and then talked about my diagnosis which was also wrong. it was so obvious to me that she had not even read my chart before she called! I absolutely do NOT feel confident that my osteoporosis would be treated properly with this approach. Could it be a cutback of Medicare patients??

Dr Ellison smith is a wonderful doctor. He and his staff goes above and beyond. Only thing I…read moredislike is the lady that draws blood. She can be pretty rude.

I love the doctors and nurses at this facility. They do a wonderful job of primary/family care for…read moremy entire family, and always take the time to listen. Office experiences are generally efficient.

Doctor was very helpful and seemed to listen to me and addresses my concerns. The nurse was also…read morevery nice and professional.

Looks like DePaolo got a more reasonable and empathetic presence in the accounting office. It took…read moreweeks of stress and wrangling, but I received an apology and the $500 bill was dropped.

Doctor DePaolo and his team are Fabulous ! Very Caring , professional , and…read moreknowledgeable team. Doctor Depaolo done a total right hip replacement on Oct. 4 , 2022 and I have done great ! I could not be more pleased or happy with my results and with Doctor Depaolo and his entire team. I have healed very quickly and I am getting my life back! I am able to walk without pain and limping ! I highly recommend Doctor Depaolo ! He and his team are also very friendly and approachable !

What a horrible admin that answered the phone. What a bureacratic and condescending tone she had…read more A waste of time trying to schedule. Super rude.

Waits always short Dr Wes is the most amazing surgeon in all of North Carolina. He listens and…read moreperformed a bicep slap tear surgery. I'm going to pt progress has been outstanding due to Dr Wes.

When my family moved to Arden, I wanted to find my children a practice that would grow up with them…read moreand one they could continue to visit even after they move out of the home. We tried Dr. Swann for our initial visit. We love Dr. Swann. She is thorough, patient, kind and helpful. She listens to my children, she explains herself, and she prompt in responding to issues. I have had some difficulty with the office. There has been several computer system changes (according to the office staff) which has lead to constantly having to update information, inability to log onto the patient portal, and mix-ups with insurance, parent, and payment information. I needed information for my child's school from the doctor's office. I was unable to log in to the patient portal to request the information. I tried to schedule an appointment online and was not allowed to do so. I called the office to request the information. I was told it would be handled. Nothing. I hand delivered a written request. Again, nothing. 2 months later, I have finally scheduled an appointment! Here's hoping we can get all of this resolved before Christmas!

Good morning Dr, Swann, this is Titanna's Finley. I am sending you a message to see what can I do…read moreto get a referral from you about getting on disability. I have been doing very well with the vertigo situation. I never got a referral to see my doctor about my ankle due to some circumstances. I am still working at my current job. I was denied. I am just trying to see my options on this. Please send me your answer finleytitanna161@gmail.com Thank you. I am still taking my medicine. They aren't as bad as before. I have been doing great for the holidays as well as my up coming birthday. Thank you.

Completely lacking the CARE you would expect from your Primary Care Physician! Dr. Annewalt's…read moreassistant called to drop the news that, following blood work, I am pre diabetic. There was no explanation, no follow up to help me manage it, no offer for dietitian referral, nothing. The lack of care or even responsibility for advising me on my healthcare from my PCP is shameful. I won't return and I will certainly advise others to choose a better physician!

Leaving this practice and should have a long time ago!…read more The wait times are inexcusable- I have always been made to wait at LEAST 45 minutes for my scheduled appointment. If I showed up that late they would charge me a missed apt fee and make me reschedule. They make you pay upfront for what should be sent through insurance...and then bill insurance in addition! Sometimes you are reimbursed but not always and not full the amount. Charged additional $200 "office fee" at my annual exam which is covered by insurance. When I called a few days later to ask why they said (DIRECT QUOTE) "because you talked to your doctor about stuff"... nothing new was diagnosed, no procedure performed, no medications prescribed, no new issues discussed other than additional symptoms of existing issues! This was the final straw... moving to my daughters doctors office who NEVER charges additional fees for annual exams regardless of how many things are discussed or new issues diagnosed.

I've been going here for a few years now and have had a good experience. Since i'm aging out now…read moreI've decided to leave a review. Dr. Grant has been amazing, and front desk staff is always kind. I've been able to get my immunization records with no issues, and my colleges forms filled out in a timely manor. Dr. Grant has also been able to give me referrals to specialists which I need to see due to chronic illness.

B Fogelman is a wonderful Dr. takes time, listens, compassionate, understanding. Been using this…read morepractice for 40 years !

I've been a patient at Our Family Doctor for many years. I have always been treated respectfully…read moreand listened to. The doctors, medical assistants, and front desk are always pleasant. Highly recommend.

First, I don't know what doctor's office that all the bad reviews visited but it surely wasn't, Our…read moreFamily Doctor. I have been a client for many years dealing with both minor and major health issues. Dr. Weizman is my primary doctor but I have seen some of the others in the practice. He is one of the best doctors in Asheville. He returns every call or email I send within the same day. Most times it is after office hours but he DOES return your calls. Never had any problems making appointments. The Front Desk folks are top notch. If they can't get me in that day, they easily set me up for the next day. The nurses, PA's, lab crew and everyone in the office has always been quite good at their jobs. They answer all of my many questions and concerns and also relay them to my doctor if he needs to follow-up. I'm never rushed through any part of my appointment. Dr. Weizman will review your lab work, his recommendations or records from my other doctors. I never leave feeling confused or concerned about my health. These are the people you want taking care of you when you're not feeling too good. I highly recommend the whole practice if you need them.